DocTap Opiniões 

1572
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Visited Dr. Nitin Mehra today at the Clapham surgery. So pleased I did, he went above & beyond to help with my diagnosis. He listened intently to my concerns & dealt with everything profess... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really impressed with Dr Lakshmi Kumar. She was thorough, listened carefully and ordered a full blood panel with clear explanations. She spotted things that needed follow up and gave me a clear action... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Shambolic. Booked an appointment weeks in advance to work around a busy diary. Got reminder confirmation email 08:30 day of appointment. Arrived to be told the doctor had cancelled all her appointm... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Saturday 3rd December 2022 Prompt and helpful telephone assistance Tested me in their own good sized consulting room, in a prestigious Central London Pharmacy Testing technician welcoming, defi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Clínica de saúde

Escrito pela empresa

Same day private GP appointments from £29. DocTap have 11 London GP clinics, open 7 days. Prescriptions, diagnosis, blood tests & referrals. Book online now.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(1572)

24 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

TRACY MANOJ IS VERY HELPFUL

I am very please with the level of Service I received from TRACY MANOJ at London Bridge and she was very Wonderful to me in helping me to resolve my problems. I see her as an asset to this company and thank you soo much for such a helpful support.

12 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great for travel covid testing

Used DocTap a couple of times for international travel recently, really quick and effective service. The self-test antigen test for return travel was particularly helpful as didn't have to faff around abroad trying to find a test the day before coming home.

DocTap are my go to providers for travel covid testing.

11 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Talk about efficiency

Two providers disappointed me and I needed to be at work the next day. You can imagine my panic when at 6pm I had not received my test to release. I googled same day/next day result and got DocTap. I booked the last appointment which was for 8:15pm and rushed to London Bridge. I saw my test this morning at 9:17am. Talk about quick service and professionalism. Harry and Mohammed were very helpful with information and reducing my anxiety. Thank you for the quick service DocTap. Other ineffective providers should learn from you.

8 de fevereiro de 2022
Opinião espontânea
logótipo da DocTap

Resposta da DocTap

Dear Vivian,

Thank you for taking the time to leave us a positive feedback and for the trust you have given DocTap!

We are delighted to hear that you were satisfied with the service we offer.

Kind Regards,

The DocTap Team

Classificada 5 em 5 estrelas

Amazing service

Amazing service - fast, simple, and good price point for Covid PCR next day test. Would recommend!

7 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Top rate PCR test experience

Top rate PCR test experience; seamless booking experience and very efficient once in the lab. Test was conducted quickly and Doctap kept me informed all the way as to what was happening to the test. Very pleased with this incredible efficiency and professionalism at all levels

7 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly and efficient.

Tracy from the Islington centre showed great flexibility with my appointment, conducted it professionally and I got my results in record time.

6 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. Great price. Extremely professional. The gentleman performing the test was friendly, respectful and professional at the Ascension Church carpark location. Thank you

4 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very friendly

Very friendly, hygienic and professional lady of your staff who carried my test this morning. Very pleasant and wi recommend you highly to my friends in UK and Europe

3 de fevereiro de 2022
Opinião espontânea
logótipo da DocTap

Resposta da DocTap

Dear Aleks,

Thank you for taking the time to leave us a great feedback!
We are pleased to hear that you were satisfied with the service we offer.

Kind Regards,

The DocTap Team

Classificada 1 em 5 estrelas

Tried to contact regarding an…

Tried to contact regarding an appointment multiple times and have had no response to my query.

2 de fevereiro de 2022
Opinião espontânea
logótipo da DocTap

Resposta da DocTap

Dear Mt.t,

We are very sorry that you felt your experience with DocTap was less than satisfactory.

Please rest assured that our Customer Support Team consists of highly trained and knowledgeable agents, whose first and foremost priority is our customers' satisfaction.

As per our company's policy, our Team shows an average response time of 2hr for emails; we also have an open immediate chat service, phone lines (open between 8am-7pm, all week around), and a call back service in the rare occasion we miss your call.

We haven’t been able to find any correspondence from you, however, if you would like to discuss this matter, or any other queries you have, please do not hesitate to contact us on +442039293780 or covid19@doctap.co.uk and we would be happy to help.

Again, we are very sorry for any inconvenience caused.

Kind regards,

The DocTap Team

Classificada 5 em 5 estrelas

I love DocTap 💗

I love DocTap, I've used different services for testing until I found DocTap and been with them since. They have sites all over London and very competitive prices. Also very flexible with timings and cancellation policy and always nice staff. Never had a problem and will continue to use them!

2 de fevereiro de 2022
Opinião espontânea
logótipo da DocTap

Resposta da DocTap

Dear Daria,

Thank you so much for sharing your experience with us, it means a lot! We work hard to meet expectations like yours, and we are extremely pleased we hit the mark for you. We count ourselves lucky for customers like you!

Kind Regards,

The DocTap Team

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