Sam was very prompt, empathic and listening. He directed me to the right team with further instruction’s on the withdrawal procedure. Got him another day on chat and helped again promptly. 100% recomm... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’m new to investing, particularly the with the Lifetime ISA. I asked a question at 11PM and I received a friendly and informative response from a member of the team early the next day. So far I’m hap... Ver mais
I had an issue with logging in which was resolved with the patient support of James. He guided me through the process and patiently waited on the line to ensure the issue was resolved.
A empresa respondeu
Easy to understand service is effective and efficient Plenty of options available Would prefer facial login as to email and password to start process
A empresa respondeu
Informações sobre a empresa
Sobre AJ Bell Dodl
Escrito pela empresa
AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.
- ✅ Brought to you by AJ Bell – one of the UK’s leading investment platforms.
- ✅ Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
- ✅ Investment ISA – low-cost, tax-efficient, and simple to manage.
- ✅ Just 0.15% annual account charge (min £1/month), and no dealing fees.
- ✅ Start from just £25/month.
- ✅ Invest your way – choose funds, themed options, or UK & US shares.
- ✅ Friendly in-app support when you need it.
Open an account in minutes, or transfer over an existing one for free.
🔗 Find out more on the
🌐 Dodl website
Download the app:
*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.
Informações de contacto
Reino Unido
- hello@dodl.co.uk
- dodl.co.uk
4,5
Excelente
566 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a query and the moment support…
I had a query and the moment support opened, within 5 minutes I had exactly what I needed, super easy, quick and fuss free, Kiera was a great help and I would recommend Dodl!
26 de maio de 2026
Resposta da AJ Bell Dodl
Good afternoon
We're so happy to hear your query was resolved quickly and easily! We appreciate you sharing your positive experience and recommendation.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
My problem might have been a duff app
My problem might have been a duff app. But once it was reinstated AND with a human not a robot holding my hand it all went well.
23 de maio de 2026
Resposta da AJ Bell Dodl
Good morning Caroll
Thank you for leaving us a review! We’re really pleased to hear that everything was resolved for you.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
I regret getting involved with this company
Their transfer team emailed me yesterday (20/5/26) saying they wd send my cash balance by Faster Payment. It didn't arrive and am still waiting
Act No: XB6KKJS.
(Closed and part transferred)
Dreadful communication, cash balance gone missing in transfer and Dodl are not responding to emails. I will have to open complain with the financial ombudsman. This follows poor advice on their procedures which their staff are clueless. Very unhappy
19 de maio de 2026
Opinião espontânea
Resposta da AJ Bell Dodl
Good morning Chris
Thank you for taking the time to leave a review. We’re really sorry to hear about your experience.
We’ve referred your case to a senior member of the relevant team, who will be in touch shortly to provide an update and help resolve this as quickly as possible.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Very prompt
14 de maio de 2026
Resposta da AJ Bell Dodl
Good morning
Thank you for leaving us a review! We’re really pleased to hear that you had a positive experience with our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good morning Connor
We are so glad you had a positive experience with our customer service team! Thank you for your kind words.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Super easy and quick process to…
Super easy and quick process to transfer my existing LISA to Dodl :)
1 de maio de 2026
Resposta da AJ Bell Dodl
Good morning
We're so happy to hear your LISA transfer was easy and quick! Thank you for sharing your positive experience.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Excellent simple Investment platform
Excellent simple Investment platform. Customer service is amazing aswell
6 de maio de 2026
Resposta da AJ Bell Dodl
Good afternoon
Thank you for leaving us a review! We’re really pleased to hear that you find the platform simple and easy to use.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Easy and simple app
Easy and simple app.
User friendly with straightforward info about investment and risk.
7 de maio de 2026
Resposta da AJ Bell Dodl
Good afternoon Gareth
Thank you for leaving us a review! We’re really pleased to hear that you’re finding the app easy and simple to use.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Very police customer service rep and…
Very police customer service rep and was able to help me straight away.
6 de maio de 2026
Resposta da AJ Bell Dodl
Good afternoon Dale
Thank you for leaving us a review! We’re really pleased to hear that you found our customer service polite and that your query was resolved straight away.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good afternoon
Thank you for leaving us a review! We’re really pleased to hear such positive feedback about our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Excellent support experience
Samuel was very fast in answering and always helpful. Many thanks!
1 de maio de 2026
Resposta da AJ Bell Dodl
Good afternoon
We're happy to hear that the support was helpful and fast. We appreciate you taking the time to leave us this great feedback.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Samuel has been very polite and quick
Samuel has been very polite and quick. Very happy with the service
23 de abril de 2026
Resposta da AJ Bell Dodl
Good morning Sajad
We're happy to hear that you had a positive experience with our prompt and courteous service. Thank you for sharing your kind feedback with us!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Jess
Very helpful
22 de abril de 2026
Resposta da AJ Bell Dodl
Good morning Raez
Thank you for leaving us a review! It's brilliant to hear that you found our team so helpful.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good afternoon John
Thank you for leaving us a review! We’re pleased to hear that you had a positive experience with our team.
If there's anything we could have done to make it a full 5-star experience, we’d love to hear your thoughts – your feedback helps us improve.
If you have any further queries, please don't hesitate to get in touch.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good morning
Thank you for leaving us a review! We’re pleased to hear that you had a positive experience with Beth.
If there's anything we could have done to make it a full 5-star experience, we’d love to hear your thoughts – your feedback helps us improve.
If you have any further queries, please don't hesitate to get in touch.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good morning Aaron
Thank you for leaving us a review! We’re really pleased to hear that Beth replied so quickly and was able to get the problem resolved for you. We’ll be sure to pass your kind feedback on to her.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
A very easy and productive online…
A very easy and productive online investment platform . Quick response by knowledgeable agents .
2 de abril de 2026
Resposta da AJ Bell Dodl
Good morning Diana
Thank you for leaving us a review! We’re really pleased to hear that you’ve found our platform easy to use, and that our team responded quickly with the information you needed.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Dodl fails to execute orders
Dodl consistently fails to execute orders, despite being submitted well ahead of their own cut off times. This could have been 'ok' years ago but is no longer acceptable. Unfortunately, they also fail to recognise their poor service and financial loss caused to investors due to their delays.
PS for Toby: no need for that as I've already raised a complaint with Dodl and Dodl replied in a way which I find unsatisfactory.
30 de março de 2026
Opinião espontânea
Resposta da AJ Bell Dodl
Good morning
Thank you for leaving us a review. I am sorry to hear you are not happy with the service provided.
I have sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.
Best wishes
Toby
Responders were very helpful and…
Responders were very helpful and efficient putting me onto the right people for help.
Problem resolved smoothly with the great help given and a very easy phone call to make.
Thank you again for the help.
26 de março de 2026
Resposta da AJ Bell Dodl
Good morning Maxwell
Thank you for leaving us a review! We're really pleased to hear that our team were so helpful.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Great assistance and banking platform!
21 de março de 2026
Resposta da AJ Bell Dodl
Good afternoon Lydia
Thank you for leaving us a review! We're delighted to hear that you've had a positive experience with us.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
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