Be very careful when perusing this portal, for that is what this is. It is not a holiday company, but merely a portal for other holiday letting operators, some of which deserve a very low reputation.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The whole booking experience was straight forward thank you,my only concern was the website doesn’t appear to have a secure payment symbol such as https or a padlock.On making the payment my bank did... Ver mais
A empresa respondeu
Was bit worried abought booking my first holiday since wife died 12. Years ago Instructions exilent easy booked for one week me and Charlie to scatter wife’s ashes and see my freinds and tour F... Ver mais
A empresa respondeu
Website is good very easy to get through would have preferred to pay deposit not full amount but not a big issue.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Dog Friendly Cottages, we've gathered over 35,000 professionally managed UK cottages that accept pets. Browse and book with ease, and save big on your next UK cottage break. Dog Friendly Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Big Cottages and Snaptrip.
Informações de contacto
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, Reino Unido
- 0203 637 0812
- support@dogfriendlycottages.co.uk
- dogfriendlycottages.co.uk
4,6
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy booking process
Easy booking process. Will use again *part of sykes cottages) looking forward to our holiday. No negatives.
7 de julho de 2026
Resposta da Dog Friendly Cottages
Hi Lainy,
Thank you so much for your lovely review!
We’re delighted to hear you found the booking process easy and that you’re looking forward to your holiday. It’s wonderful to know you had a positive experience and would use Dog Friendly Cottages again.
We work with a range of trusted accommodation partners, including Sykes Cottages, to offer a great choice of dog-friendly stays, and we’re pleased we could help you find the perfect break.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Clear website easy to navigate
Clear website easy to navigate. Straightforward booking process. Good choice of accommodation.
2 de julho de 2026
Resposta da Dog Friendly Cottages
Hi there,
Thank you so much for your lovely review!
We're delighted to hear you found the website clear and easy to navigate, and that the booking process was straightforward. It's also great to know you were pleased with the choice of dog-friendly accommodation available.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Vance,
Thank you for taking the time to leave your feedback. We're sorry to hear that your stay did not meet your expectations.
As Dog Friendly Cottages is a booking platform, we work with a range of trusted property partners and owners and are not able to personally inspect each property before it is listed. We do, however, take customer feedback seriously, as it helps us and our partners maintain the quality of the properties featured on our site.
If there are specific concerns about the property you'd like to share, please contact our support team at support@dogfriendlycottages.co.uk with your booking reference and we'll ensure your feedback is passed to the relevant property manager.
Best wishes,
Rebecca
Don’t waste your money here , find somewhere else
We stayed at this caravan in March 2026, and it was one of the worst accommodation experiences we've had.
The caravan was extremely dirty when we arrived. There was dog hair everywhere, the bedding was dirty, and the overall cleanliness was completely unacceptable.
The biggest safety concern was the gas boiler. It did not appear to be safe, and you could actually see the flame through the boiler. To make matters worse, the gas ran out very early in the morning, leaving us without heating.
The biggest issue, however, was the £100 deposit. The owner would only accept it by bank transfer rather than through a secure payment method. After our stay, she refused to return the deposit, claiming we had left the caravan messy and had left some bin bags outside. These accusations were exaggerated and appeared to be used as an excuse to keep the money.
I have been trying to resolve this since March 2026. The owner has been very difficult to contact and has largely ignored my messages. I also contacted Booking.com several times. They attempted to help by contacting the owner, but she failed to respond to their emails or cooperate with them.
The owner claimed she had to use our deposit to pay her cleaners for extra cleaning. Based on the condition of the caravan when we arrived, I find that very hard to believe. It certainly did not look like it had been professionally cleaned before our stay.
My advice to anyone considering staying here is simple: don't. It may appear cheaper than other caravans in Wales , but there's a reason for that. What looks like a saving could end up costing you much more in the long run, both financially and in terms of the stress and disappointment it causes.
19 de março de 2026
Opinião espontânea
Resposta da Dog Friendly Cottages
Hi Az,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and appreciate how disappointing this must have been.
The issues you’ve described, particularly regarding the cleanliness of the accommodation, the heating and your concerns about the boiler, are not the standard we expect for our customers.
As Dog Friendly Cottages is a booking platform and does not directly manage the properties listed on our site, we’re unable to investigate matters between guests and property owners or make decisions regarding security deposits. We understand you have already raised your concerns with Booking.com and the property owner, and we’re sorry that you feel this was not resolved.
We will ensure your feedback is recorded and shared with the relevant property partner for their review.
Thank you again for bringing this to our attention.
Best wishes,
Rebecca
Having dog friendly locations in one…
Having dog friendly locations in one place is a great idea and I did find somewhere suitable via the site. It lost a star though as the first three locations I clicked on turned out not to allow dogs. To be fair, one location even had 'Dogs welcome' on their website but then told me they didn't allow dogs when I rang them to book.
28 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Adrian,
Thank you for taking the time to leave your review.
We’re really pleased to hear you found our dedicated dog-friendly search helpful and that you were able to find a suitable cottage through the site. We’re sorry to hear that some of the properties you viewed did not meet your expectations when it came to accepting dogs.
We work with a range of property partners and owners to keep availability and pet information as accurate as possible, though occasionally property details can change or differ from information shown elsewhere. We appreciate you highlighting this and will share your feedback with the relevant team.
We hope you have a fantastic stay and enjoy your dog-friendly getaway!
Best wishes,
Rebecca
First time using Web site so far so good
First time using Web site so far so good
28 de junho de 2026
Resposta da Dog Friendly Cottages
Hi there,
Thank you so much for your lovely review!
We’re really pleased to hear that your first experience using our website has been a positive one. We hope you find the perfect dog-friendly getaway and have a fantastic stay.
We look forward to helping you plan many more breaks in the future!
Best wishes,
Rebecca
Great choice easy to book
23 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Colin,
Thank you so much for your lovely review!
We’re delighted to hear you enjoyed the choice of properties available and found the booking process easy.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
It took 3 attempts to complete the…
It took 3 attempts to complete the booking I nearly gave up!!
Not sure why it just said it hadn’t completed and I had to start again
28 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Alison,
Thank you for taking the time to leave your feedback.
We’re sorry to hear you experienced difficulties while trying to complete your booking. We understand how frustrating it can be when a booking doesn’t go through as expected, especially when you have to start the process again.
We appreciate you persevering and are glad you were eventually able to complete your booking. We’ll share your comments with the relevant team as we continue to improve the booking experience.
We hope you have a fantastic stay and enjoy your dog-friendly getaway!
Best wishes,
Rebecca
Website easy to navigate. So easy to select and book.
An excellent website with extremely good navigation. Narrowing down our choice was quick and easy. Securing the property with a deposit was straightforward with no complications. Definitely worth 5 stars.
27 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Nigel,
Thank you so much for your fantastic review!
We’re delighted to hear you found the website easy to navigate and that the search filters helped you quickly narrow down your options. It’s also great to know the booking process was straightforward and hassle-free.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Payment incorrectly reported by the website listing this property
According to dog friendly cottages and my bank I've paid the full balance for this booking. However, cottages.com are saying I still need to pay half the balance. This is really annoying
26 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Tim,
Thank you for taking the time to leave your review. We’re sorry to hear about the confusion regarding your booking payment and understand how frustrating this must be.
We’d like to look into this further for you and help resolve the issue. Please could you contact our customer support team at support@dogfriendlycottages.co.uk with your booking details so we can investigate the payment status and liaise with the relevant parties?
We apologise for the inconvenience caused and hope we can get this cleared up for you as soon as possible.
Best wishes,
Rebecca
Easy to Use
We found the process of looking for an appropriate cottage and booking it simple and easy.
26 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Barry,
Thank you so much for your lovely review!
We're delighted to hear you found it simple and easy to search for the right cottage and complete your booking. Making it easy to find the perfect dog-friendly getaway is exactly what we aim for.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
The booking process was easy to manage
The booking process was easy to manage, all information needed was clear , lots of choice.
25 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Steven,
Thank you so much for your lovely review!
We're delighted to hear you found the booking process easy to manage, that all the information you needed was clear, and that you enjoyed the wide choice of properties available.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Looks a good place for a short break
I already live in Wales and just fancied going to somewhere in this country that I hadn't visited before with my sister, who can't resist a hot tub invitation, and my faithful dog. Need a break after 10 months of house renovation and The White House looks a good venue. Have checked the reviews and many niggling comments but I hope these might be remedied by the time of my visit. Looking forward to exploring LLandbedrog and the area and spending time walking the beaches.
25 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Netty,
Thank you for taking the time to leave your review!
It sounds like you have a wonderful break planned, and after 10 months of house renovations, it certainly sounds well deserved! We hope you, your sister and your four-legged companion have a fantastic time relaxing in the hot tub and exploring Llanbedrog and its beautiful beaches.
We appreciate you taking the time to read previous guest reviews. Feedback is invaluable to property owners, and we hope any points raised have been addressed ahead of your stay.
Have a wonderful holiday, and we look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Michael,
Thank you so much for your lovely review!
We're delighted to hear that you enjoyed the accommodation and found the parking arrangements excellent. It's always great to know our customers have had a positive experience.
We hope you had a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Booking was nice and easy and details…
Booking was nice and easy and details were clear
23 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Cameron,
Thank you so much for your lovely review!
We're delighted to hear that the booking process was nice and easy and that the information provided was clear and helpful.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Easy to use website
Easy to use website, helpful and informative with reviews to read
21 de junho de 2026
Resposta da Dog Friendly Cottages
Hi,
Thank you so much for your lovely review!
We're delighted to hear you found the website easy to use and that the information and guest reviews helped you make your decision. We know how valuable first-hand experiences can be when planning a trip.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Nice break found
Managed to find nice break to suit but web page is running really slowly
20 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Christine,
Thank you for taking the time to leave a review.
We're pleased to hear you were able to find a break that suited your needs, though we're sorry to hear you experienced some slow performance on the website. We appreciate you bringing this to our attention and will pass your feedback on to the relevant team for review.
We hope you have a wonderful stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
It's happy dog holiday
It's easy to book and we always use Sykes lovey accommodation can't fault them
20 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Irene,
Thank you so much for your lovely review!
We're delighted to hear you found the booking process easy and that you've had such positive experiences with the accommodation you've booked. It's wonderful to know you've found places that you enjoy returning to.
We hope you have another fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Ok but did not give any detail of…
Ok but did not give any detail of parking near cottage
17 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Brian,
Thank you for taking the time to leave a review and for choosing Dog Friendly Cottages.
We're pleased to hear your booking experience was positive overall, though we're sorry to learn that the parking information wasn't as clear as you would have liked. Feedback like this is really valuable, and we'll pass your comments on to the relevant team as we continue to improve the information available to guests.
We hope you have a wonderful stay and enjoy your upcoming break.
Best wishes,
Rebecca
Simplicity
17 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Paul,
Thank you so much for your 5-star review!
We're delighted to hear you found the booking process simple and straightforward. That's exactly the experience we aim to provide.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.