Be very careful when perusing this portal, for that is what this is. It is not a holiday company, but merely a portal for other holiday letting operators, some of which deserve a very low reputation.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The whole booking experience was straight forward thank you,my only concern was the website doesn’t appear to have a secure payment symbol such as https or a padlock.On making the payment my bank did... Ver mais
A empresa respondeu
Was bit worried abought booking my first holiday since wife died 12. Years ago Instructions exilent easy booked for one week me and Charlie to scatter wife’s ashes and see my freinds and tour F... Ver mais
A empresa respondeu
Website is good very easy to get through would have preferred to pay deposit not full amount but not a big issue.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Dog Friendly Cottages, we've gathered over 35,000 professionally managed UK cottages that accept pets. Browse and book with ease, and save big on your next UK cottage break. Dog Friendly Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Big Cottages and Snaptrip.
Informações de contacto
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, Reino Unido
- 0203 637 0812
- support@dogfriendlycottages.co.uk
- dogfriendlycottages.co.uk
4,6
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Post payment terms and no ability to cancel without losing ALL your money
Just booked a cottage for 2 days for hundreds of pounds to find that dogs cant even be left alone in the property and cant get into the cottage day 1 until 3pm? - Both terms were not made clear at any time during the booking process. Tried to cancel immediately - there is no way of cancelling it seems without losing ALL your money. Sadly - I think I may have been scammed.
16 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Shelley,
Thank you for taking the time to leave your feedback. We're sorry to hear of your disappointment following your booking.
Property-specific rules, including any restrictions on leaving dogs unattended, are set by the property owner and are included within the property's booking terms. Arrival times are also determined by the individual property and are confirmed as part of the booking information.
We appreciate that these arrangements may not have met your expectations, however we would like to reassure you that Dog Friendly Cottages is a legitimate booking platform and that your reservation has been made with the property booked.
If you would like us to review your concerns further, please contact our customer support team on support@dogfriendlycottages.co.uk with your booking details and we'll be happy to take a look.
Best wishes,
Rebecca
Really easy to book
Really easy to book. Information was great to to know about the place and surrounding area to visit.
12 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Mrs Greenwood,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking process easy and that the property information and local area details helped you plan your trip.
We hope you have a fantastic stay and enjoy exploring everything the surrounding area has to offer. We look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
The procedure from locating our holiday…
The procedure from locating our holiday to paying was so easy and cannot wait to get there and enjoy our break.
11 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Michael,
Thank you so much for your lovely review! We’re really pleased to hear you found the whole process, from finding your holiday to completing your booking, so easy.
It’s great to know you’re looking forward to your break, and we hope you have a fantastic stay. We look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Shannon,
Thank you so much for your lovely review! We’re delighted to hear you found the website so easy to use and rated your experience 10/10.
We really appreciate your feedback and hope you have a fantastic stay. We look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Good overall
Good photos. Good descriptions. Everything we needed to make an informed decision about our next holiday
10 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Jennifer,
Thank you so much for your lovely review! We’re really pleased to hear that the photos and property descriptions gave you everything you needed to make an informed decision about your next holiday.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Gordon,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking process easy.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Paul,
Thank you so much for your lovely review! We’re really pleased to hear you had a great booking journey with us.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Richard,
Thank you for taking the time to leave a review. We’re really pleased to hear you found the booking process simple and easy, and that you were happy with the competitive prices.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
It was easy to use the website
It was easy to use the website for perusing and then booking a cottage. It had clear drop down codes for numbers of adults, children and pets.
5 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Susan,
We are so glad you found our website easy to use for browsing and booking your cottage, especially with the clear options for guests and pets. Thank you for your kind words!
We hope you enjoy your trip to your cottage, and we look forward to helping you on your getaway.
Best wishes,
Chelsea
Resposta da Dog Friendly Cottages
Hi Moira,
We are glad you enjoyed your experience on our site and found it easy to navigate and book your trip. We appreciate your positive feedback.
We hope you enjoy your stay and we look forward to helping you book the next.
Best wishes,
Chelsea
Stright forward I was able to see…
Stright forward I was able to see availabilities easily
5 de junho de 2026
Resposta da Dog Friendly Cottages
Hello Mr Smith,
Thank you for leaving such positive feedback.We're glad to hear you found our availability easy to navigate.
We look forward to helping you book your next getaway with us!
Best wishes,
Chelsea
Resposta da Dog Friendly Cottages
Hi Jayne,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking process simple and that all the information you needed was readily available.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
easy to use and great number of houses…
easy to use and great number of houses available
3 de junho de 2026
Resposta da Dog Friendly Cottages
Hi Harry,
Thank you so much for your lovely review! We’re really pleased to hear you found the website easy to use and that you liked the wide choice of properties available.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Wanted to book a Dog Friendly cottage .
Wanted to book a Dog Friendly cottage .
Picked the cottage and the price for 4 nights , then click Book Now ( price is shown)
Then extra £25 for dog ( is this for dog carrier? As it is not taking a bed ? So it must be for damage it may cause )
Then received a call to inform me either pay EXTRA £25 non refundable or Refundable £100
If no damage caused.
NOW I have been charged before for a tiny mark on wood floor the owner tried to state was caused by dog
So they want damage insurance that they claim a dog has caused PLUS they charge £25 for dog ( why ? It’s not for the space it takes ? So it must be for the possible damage it may cause)
Plus non refundable £25 for damage insurance
This makes this holiday not expensive but very expensive
SO NO THANKS
1 de junho de 2026
Opinião espontânea
Resposta da Dog Friendly Cottages
Hi Peter,
Thank you for taking the time to share your feedback.
We’re sorry to hear that the additional costs associated with this booking left you feeling disappointed.
Pet fees and any damage waiver or security deposit options are set by the individual property owner or their nominated management company and can vary from property to property. These are displayed during the booking process before confirmation so guests can review all costs and choose whether the property is right for them.
We appreciate your comments and have shared your feedback with the relevant team for review.
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Mr North,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking process easier than other platforms.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Martyn,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking process easy and that our wonderful team were helpful also.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Janet,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking process problem free and easy to use.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Chris,
Thank you so much for your lovely review! We’re really pleased to hear you were happy with the service, the selection of accommodation, and the prices.
We really appreciate your feedback and hope you have a fantastic stay. We look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Easy booking system and cheaper price…
Easy booking system and cheaper price than all other sites.
27 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Debbie,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking system easy to use and that you were happy with the price compared to other sites.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
The price
The price, was almost 100 pound cheaper than booking through sakes and Airbnb.
Nice and quick.
23 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Anita,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking quick and easy, and that you were happy with the price compared to other providers.
We really appreciate your feedback and hope you have a fantastic stay. We look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
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