We ordered our CCTV set camera from Domar Solution. The customer and technical support is great. I don’t know much about cameras and installation etc., so the guys were very patient and replying to my... Ver mais
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We ordered our CCTV set camera from Domar Solution. The customer and technical support is great. I don’t know much about cameras and installation etc., so the guys were very patient and replying to my... Ver mais
A empresa respondeu
Excellent product and price, we needed a good low cost CCTV system to monitor a private carpark. System arrived next day and everything worked first time, instructions were good and easy to follow.
A empresa respondeu
This is an upgrade from my analogue system, had a minor issue setting up but soon solved by the support team, no having to wait for e.mails, real people to sort things ,yet again fantastic system x x
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Had an issue with my cameras not being seen by the CCTV recorder, spoke with a sales guy, who recommended a replacement power supply before embarking on a new CCTV box. Had the unit delivered the next... Ver mais
Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.
Lawrence Road, TW4 6DR, Hounslow, Reino Unido
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They are a proper cctv company that know there products they sell, they are very helpful on there after care on anything you have trouble with and will guide you on anything technical you may come stuck on setting up etc, very pleasant and polite. Very happy with my purchase and care i have received would definitely recommend thankyou.
The Customer Service from Domar Solutions is excellent. Malcom has been very supportive and gone the extra mile to resolve any queries I have straight away. I would highly recommend the Company.
I would like to take this opportunity to apologise. It was not the fault of Domar Solutions that the parcel didn’t arrive as intended.
It was definitely the Post Office, that was at fault. Delivered to the wrong address.
Christopher was extremely helpful answering questions prior to purchase. His response was part of my final decision choice. The product arrived promptly an set up was straightforward.
Spent over £1000 with company on a CCTV kit. They supplied network cables that are not suited to external cameras. Tried 3 times to resolve including pictures. They've stopped communicating with me even though I've been very courteous throughout. I wouldn't use them again.

Resposta da Domar Solutions
Product very good quality, price of cameras good, after sales support very good ana very helpful, I would recommend this product
really good customer service- explained what would be my best option-
Fabulous support from Christopher who talked me through how to set up the CCTV
He went above & beyond his job spec
Truly grateful
Great CCTV system too
Excellent product. Quick delivery.
Surprisingly easy to set up on the App.
Will be buying again for sure.
The Domar website is clear and easy to find the correct items for my requirements, delivery was next day. The setup of camera and recorder was quick and straight forward. The customer service was faultless, I managed to delete recorder settings and called Domar cusr service and received a call back within minutes and was up and running again in no time.
Christopher helped me out , resolved my technical issues quickly. Good service from Domar
Clear website with easy order process and prompt delivery.
Great company to deal with, quality of cameras are fantastic, I’ve been using Domar Solutions for around 10 years and will never go anywhere else.
really good quality cameras, I had a problem getting the recorder on to my network,
Not a problem, a couple of helpful emails and then Dormar loged on and sorted the problem for me.
I will be buying from them again.
Having researched cctv systems I picked Domar, as we needed grey cameras. I had a question about the system and received a quick and clear response via online chat.
Having purchased and installed the system the cameras (POE) did not connect automatically. Messages to Domar technical support remain unanswered some 10 days after sending the request.
Their automated response says they usually respond within 48 hours, up to 4 days if busy.
After a lot of online searching and a great deal of trial and error I eventually got the system working myself.
The instruction manual does not represent the equipment supplied. Online support videos also do not represent my system.
Now working the cctv clips are clear, but the lack of technical support is the reason for the 2 stars. Others have lost adversely commented on the lack of response.
I note a very quick response to this review asking for my original email to be resent as it might not have reached their inbox. It was received as that prompted the auto response containing expected reply times. Also, the request for support was through your website, so I don’t have an email to resend.

Resposta da Domar Solutions
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