Domar Solutions Opiniões 

596
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We ordered our CCTV set camera from Domar Solution. The customer and technical support is great. I don’t know much about cameras and installation etc., so the guys were very patient and replying to my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent product and price, we needed a good low cost CCTV system to monitor a private carpark. System arrived next day and everything worked first time, instructions were good and easy to follow.

A empresa respondeu

Classificada 5 em 5 estrelas

This is an upgrade from my analogue system, had a minor issue setting up but soon solved by the support team, no having to wait for e.mails, real people to sort things ,yet again fantastic system x x

A empresa respondeu

Classificada 5 em 5 estrelas

Had an issue with my cameras not being seen by the CCTV recorder, spoke with a sales guy, who recommended a replacement power supply before embarking on a new CCTV box. Had the unit delivered the next... Ver mais

Informações sobre a empresa

  1. Loja de equipamento de segurança

Informação fornecida por diversas fontes externas

Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.


Informações de contacto

  • Lawrence Road, TW4 6DR, Hounslow, Reino Unido

  • domar.com

4,7

Excelente

TrustScore: 4.5 em 5

596 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(596)

48 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Excellent product

Excellent product. Camera image crystal clear. Installation easy to do. Struggled with some of the monitoring guides but excellent help feedback from the Company

13 de agosto de 2024
Classificada 5 em 5 estrelas

Excellent service

This company provides an excellent product for the price and their aftersales support is second to none. The support, knowledge and patience given by Chris in their technical support division is second to none. To be able to help an old timer like myself through all this new teck is nothing short of a miracle, thank you so much,
Peter Hibbert.
Evans Hotel.
North Wales.

6 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointed they've let me down....

I've had to cancel my purchase of ZXtech cameras. As a newbie to home security I put a lot of time and effort into researching these cameras and had a number of outstanding queries that I sent to Domar.
They acknowledged receipt on 30th July: "Your request (41464) has been received and is being reviewed by our support staff."

"Please note that we often respond within 24h – 48h, but sometimes (in very rare and complicated cases) you will have to wait 3-4 business days for our response. We ALWAYS reply to ALL of our customers."

12 days later I've heard nothing more.

I can only assume that they don't have enough people to handle the level of business they're generating and so I have zero confidence that the company can provide a decent post-purchase service.

Very disappointing as I was looking forward to these.

Lizzie

11 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic, excellent, brilliant, highly recommend 👍

I have waited to review these cameras for a couple of weeks. Giving me time to iron out any faults etc.
Well, what can I say, FANTASTIC, the picture quality is fabulous 👌 very clear, true colours. I have purchased this to upgrade a system from a different company that I wasn't pleased with.
This system has been easy to set up, easy to view, easy to search and rewatch previous content.
The information booklet is very simple to read and understand. Made the whole process run exceptionally smoothly.
I can honestly say that we will never go to any other company. This company has been fantastic with advice. Products are outstanding.
Thank you 😊

22 de julho de 2024
Classificada 2 em 5 estrelas

faulty, not as described and bad support

First cameras i had both went faulty within a few years, turning on and off. I decided to replace so purchased again (newer version).
Stats say 30fps, however that's NOT true if you have WDR on, which is pretty standard these days.
Contact Domar, the inital and slowly helped by providing information to turn WDR off, but that's just moved the issue somewhere else... Domar now refused to reply to several messages, hence the bad review and avoiding the issue. Disgusting
I wont ever buy from them again.

1 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent CCTV Camera's

Ordered 2 camera’s with built in sd cards for our property, and I must say easy to install and perfect picture’s, setting up is very easy by selecting the easy setup, But I have found that we get an echo from the mic, this maybe because we have the volume set to high, or where the camera is situated which is just over the front door porch.
The order process and delivery options were easy, and we selected for a DPD delivery which did cost extra but I needed them the next day.
I’m looking forward to many years of them protecting our property.

10 de julho de 2024
Classificada 5 em 5 estrelas

Good quality equipment

Made personal visit to store.
Not the easiest place to get to but hey-ho.

Needed to ask technical questions. Once need clarified the member of staff very helpful.
If I hadn't needed to discuss the requirements ordering for delivery would have been much easier, especially given current state if the M25.
Have previously installed Domar system and was very pleased hence the return.

25 de julho de 2024
Classificada 5 em 5 estrelas

very helpful staff

right from the start when I ordered and then collected my system the staff at domar were very helpful
The remote support was very easy to cope with
and the system was all up and running within 30 minutes

24 de julho de 2024
Opinião espontânea
logótipo da Domar Solutions

Resposta da Domar Solutions

Thank you ever so much for your kind words and for taking the time to leave us a 5-star review on Trustpilot. We're delighted to hear that you found our staff helpful throughout the entire process, from ordering to collection.

It's wonderful to know that our remote support was easy to manage and that your system was up and running so quickly. We're here to ensure that everything runs smoothly for our customers, and it's truly rewarding to hear that we've met your expectations.

If you need any further assistance in the future, please don’t hesitate to get in touch. We’re always here to help.

Warm regards,
The Domar Team

Classificada 4 em 5 estrelas

Setting everything up difficult, but seems OK

Setting everything up is a bit of a challenge, you need to download their app directly from the Play Store and not by scanning the bar code on the box. Also had problems connecting storage box, it didn't see the camera. Had to call them, give them access to my computer so they could set up everything themselves.
But now, after setting up process is finished, it seems like a good camera. Won't give 5 stars, because I don't know how long camera will last, but if it will, I would recommend.

16 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Very helpful and reply when I inquired about things. They sent out the delivery very quick. I haven’t set the cameras up yet but I did test one I’m and it was very good quality.

Would definitely use these guys again

17 de julho de 2024
logótipo da Domar Solutions

Resposta da Domar Solutions

Thank you ever so much for your fantastic 5-star review! We are thrilled to hear that you were pleased with our customer service and the speed of our delivery. Your kind words about the quality of our cameras mean a lot to us.

We look forward to assisting you again in the future. If you need any help setting up the rest of your cameras, please do not hesitate to reach out.

-DOMAR

Classificada 5 em 5 estrelas

Zx camera's review.

Hello, the service received from this company was excellent, they helped me choose the right camera for my application and despatched it that day. The camera is now in use and is the picture quality which is 8mp is superb. I would not hesitate in buying Zxtech camera's in the future.

13 de julho de 2024
logótipo da Domar Solutions

Resposta da Domar Solutions

Thank you so much for your wonderful 5-star review!

We are thrilled to hear that you were pleased with our service and that the Zxtech camera is exceeding your expectations. Helping our customers find the right product for their needs is something we take great pride in, and it's fantastic to know that you are happy with your purchase.

Your kind words and support mean a lot to us. If you need any further assistance in the future, please don't hesitate to get in touch. We look forward to serving you again.

-DOMAR

Classificada 5 em 5 estrelas

Very good service,good price and very…

Very good service,good price and very polite people! Thanks for your help and service !

11 de julho de 2024
logótipo da Domar Solutions

Resposta da Domar Solutions

Thank you ever so much for your glowing review! We're thrilled to hear that you were pleased with our service, pricing, and our team's politeness. It was a pleasure assisting you, and we're grateful for your kind words.

Should you need any further help or have any questions in the future, please don't hesitate to get in touch. We look forward to serving you again.

-DOMAR

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