Domar Solutions Opiniões 

597
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We ordered our CCTV set camera from Domar Solution. The customer and technical support is great. I don’t know much about cameras and installation etc., so the guys were very patient and replying to my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent product and price, we needed a good low cost CCTV system to monitor a private carpark. System arrived next day and everything worked first time, instructions were good and easy to follow.

A empresa respondeu

Classificada 5 em 5 estrelas

This is an upgrade from my analogue system, had a minor issue setting up but soon solved by the support team, no having to wait for e.mails, real people to sort things ,yet again fantastic system x x

A empresa respondeu

Classificada 5 em 5 estrelas

Had an issue with my cameras not being seen by the CCTV recorder, spoke with a sales guy, who recommended a replacement power supply before embarking on a new CCTV box. Had the unit delivered the next... Ver mais

Informações sobre a empresa

  1. Loja de equipamento de segurança

Informação fornecida por diversas fontes externas

Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.


Informações de contacto

  • Lawrence Road, TW4 6DR, Hounslow, Reino Unido

  • domar.com

4,7

Excelente

TrustScore: 4.5 em 5

597 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(597)

49 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very good service,good price and very…

Very good service,good price and very polite people! Thanks for your help and service !

11 de julho de 2024
logótipo da Domar Solutions

Resposta da Domar Solutions

Thank you ever so much for your glowing review! We're thrilled to hear that you were pleased with our service, pricing, and our team's politeness. It was a pleasure assisting you, and we're grateful for your kind words.

Should you need any further help or have any questions in the future, please don't hesitate to get in touch. We look forward to serving you again.

-DOMAR

Classificada 5 em 5 estrelas

Great service

Great service

10 de julho de 2024
logótipo da Domar Solutions

Resposta da Domar Solutions

Thank you so much for your 5-star review and your kind words! We are delighted to hear that you were pleased with our service. At DOMAR, we strive to provide the best possible experience for our customers, and your feedback reassures us that we are on the right track.

If you have any further needs or questions, please don't hesitate to get in touch. We look forward to serving you again in the future.

-DOMAR

Classificada 5 em 5 estrelas

Beast and full colour dome CCTV cameras.

I just wanted to say that the CCTV kit I installed from Domar was top notch! I'm not an IT person and the support and remote setting up of the system by Chris back at Domar HQ was impressive.
Thank you for your patience, I highly recommend these guys.

11 de julho de 2024
Opinião espontânea
logótipo da Domar Solutions

Resposta da Domar Solutions

Thank you so much for your fantastic review!

We are delighted to hear that you are pleased with your CCTV kit and that the support you received from Chris exceeded your expectations. Our team strives to provide top-notch service and support, and it’s wonderful to know that we could assist you effectively, even from afar.

Your recommendation means a lot to us. If you have any further questions or need additional support in the future, please don’t hesitate to reach out.

Thanks again for choosing Domar. We truly appreciate your kind words and your 5-star rating.

-DOMAR

Classificada 1 em 5 estrelas

Very very poor communication services…

Very very poor communication services and product is well

8 de julho de 2024
logótipo da Domar Solutions

Resposta da Domar Solutions

Chaudhary

Thank you for taking the time to share your feedback. We are very sorry to hear about your recent experience with our communication and product.

We strive to provide excellent service and high-quality products to all our customers, and we apologise that we did not meet your expectations on this occasion. Your comments are important to us and will be used to improve our services.

Could you please contact our customer service team at TechSupport@Domar.com so we can discuss this further and work towards a resolution? We are committed to making things right and ensuring your satisfaction.

Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.

-DOMAR

Classificada 5 em 5 estrelas

Christopher at customer services has…

Christopher at customer services has been absolutely great. Helped me set everything up. Email responses were very quick. Thank you.

8 de julho de 2024
Opinião espontânea
logótipo da Domar Solutions

Resposta da Domar Solutions

Dear Carl

Thank you so much for your wonderful 5-star review!

We are delighted to hear that Christopher provided excellent support and helped you set everything up smoothly. Our team strives to offer quick and efficient assistance, and it’s fantastic to know that we met your expectations.

Your kind words and appreciation mean a lot to us. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out.

Thank you once again for choosing our services.

-DOMAR

Classificada 5 em 5 estrelas

Great company selling high quality products, would highly recommend .

The item I ordered was delivered very quickly the following day, amazing and efficient company to deal with selling great quality cctv products, have made numerous previous purchases both on their Ebay site and directly from the company itself and will no doubt be making further purchases in the very near future, great shopping experience and would highly recommend, Thank you Domar Solutions.

5 de julho de 2024
logótipo da Domar Solutions

Resposta da Domar Solutions

Dear Phil

Thank you so much for your glowing 5-star review! We are thrilled to hear that your item was delivered swiftly and that you find our CCTV products to be of great quality. It’s always a pleasure to know that our efforts in providing efficient service and excellent products are appreciated.

We are delighted to have you as a repeat customer, both through our eBay site and direct purchases. Your continued support and positive feedback are invaluable to us. We look forward to serving you again in the near future and ensuring you have another fantastic shopping experience.

Thank you once again for recommending Domar Solutions. If you ever need any assistance, please do not hesitate to reach out.

-DOMAR

Classificada 5 em 5 estrelas

Excellent products & service.

Very quick dispatch of both my orders.
Easy to install and set up, but great Technical Support over the phone if any queries. The Bitvision App makes checking any notifications really easy.
The NVR and cameras feel really good quality.
I'm delighted that I chose Domar.

24 de junho de 2024
logótipo da Domar Solutions

Resposta da Domar Solutions

Hi Stuart

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our products and services. It's great to know that the dispatch was quick and the installation was easy for you. Our Technical Support team is always here to help, so we're glad they could assist you. We're also pleased that you find the Bitvision App convenient and our NVR and cameras to be of high quality. Your satisfaction is our top priority, and we're delighted that you chose Domar. Thank you for your support!

-DOMAR

Classificada 5 em 5 estrelas

A very quick response to my email

A very quick response to my email, with great friendly customer service support. Christopher resolved my CCTV camera issues within 10 minutes

3 de julho de 2024
Opinião espontânea
logótipo da Domar Solutions

Resposta da Domar Solutions

Hi Ian

Thank you for sharing your experience! We're delighted to hear that you received a quick response and that Christopher was able to resolve your CCTV camera issues so efficiently. Our team takes pride in providing friendly and effective customer service, and your feedback means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing our service!

- DOMAR

Classificada 5 em 5 estrelas

Great help thanks Domar solutions

Purchased a cctv kit after popping in the store/office had a few issues setting up emailed Domar solutions they got back quick to me and helped me get up and running great advice and help from Christopher would certainly recommend Domar solutions
Thanks guys

16 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Domar doesn’t respond

The costumer support doesn’t respond at all.Wireless hd camera cannot be recognised by the application.So this make the camera useless

26 de maio de 2024
Opinião espontânea
logótipo da Domar Solutions

Resposta da Domar Solutions

Hi Sasho

We are truly sorry to hear about your recent experience with our customer support and the issues you’ve encountered with your wireless HD camera. We strive to provide prompt and effective support, and we apologise for not responding to your query sooner. Unfortunately, it appears that your email was mistakenly filtered into our spam folder, which is why we did not see it in time.

Your feedback is very important to us, and we would like to resolve this matter as quickly as possible. Please contact us directly at sales@domar.com or provide us with your details so that we can address the issue with your camera and the application.

Thank you for bringing this to our attention. We are committed to ensuring your satisfaction and hope to rectify this situation promptly.

-DOMAR

Classificada 3 em 5 estrelas

Camera good, manual poor

Prompt delivery, goods as described, but I'm disappointed to see the same poor-quality Chinese instruction leaflet. These cameras can sometimes be a pig to set up: better instructions are needed.

7 de maio de 2024

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