Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I'm an electrician rather than a door entry installer but occasionally get asked by customes to replace odd bits on entry phone systems. I've used this company a few times always helpful and willin... Ver mais
A empresa respondeu
Hi I just wanted to personally thank hanry from (technical) for giving me the time and support, by guiding me step by step how to install the comlet intercome fob system. -Friendly team -Excel... Ver mais
A empresa respondeu
Hi, our company has been dealing with Adam at Door entry for years and no matter how large or how small the order Adam is always quick to respond. Adam is also very good at solving my technical quest... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Informações de contacto
Unit 1, AMC Business Park, 12 Cumberland Avenue, NW10 7QL, London, Reino Unido
- 0208 621 6210
- marketing@doorentrydirect.com
- doorentrydirect.com
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good as gold
Good as gold, called me twice and happy to receive order quickly, great service 👍
2 de abril de 2025
Resposta da Door Entry Direct
Dear Barry,
Thank you for the great review! We're really pleased to hear that you were happy with the service and that everything arrived quickly. It’s always our aim to keep customers updated and make the process as smooth as possible. We appreciate your feedback and look forward to helping you again soon!
Hanry Anjo
Technical Support
Door Entry Direct Ltd
Excellent prompt service.
Excellent prompt service.. the part arrived on time and well packaged.
31 de março de 2025
Resposta da Door Entry Direct
Dear David,
Thank you for your great review! We're pleased to hear that your part arrived on time and well packaged. Providing prompt service and ensuring your order reaches you in perfect condition is always our goal. If you need anything else, don’t hesitate to get in touch.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Top Notch Service
Great service from Saurabh.
Always on hand with knowledgeable advice.
2 de abril de 2025
Opinião espontânea
Resposta da Door Entry Direct
Dear Callum,
Thank you for your kind review! We're delighted to hear that Saurabh provided you with great service and knowledgeable advice. We’ll be sure to pass on your feedback to him. If you ever need any further assistance, we’re always here to help!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great service
12 de março de 2025
Resposta da Door Entry Direct
Dear Customer,
Thank you for your review! We're delighted to hear that you were happy with our service. If you ever need any assistance, we’re always here to help!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Fast delivery
24 de março de 2025
Resposta da Door Entry Direct
Dear Ole-Jørgen,
Thank you for your review! We're glad to hear that you were happy with our fast delivery. If you ever need anything else, feel free to reach out!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Had exactly what I wanted and delivery…
Had exactly what I wanted and delivery was quick.
24 de março de 2025
Resposta da Door Entry Direct
Dear David,
Thank you for your great review! We're pleased to hear that you found exactly what you needed and that your order arrived quickly. If you ever need anything else, we’re always happy to help!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Accurate, Fast, Expensive
23 de março de 2025
Resposta da Door Entry Direct
Dear Csaba,
Thank you for your feedback! We're glad to hear that you found our service accurate and fast. We strive to provide high-quality products and efficient service, and we appreciate your honest input on pricing. If you ever need assistance or have any questions, we’re here to help!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Dear Alison,
Thank you for your wonderful feedback! We're glad to hear that you were happy with our communication and customer service. Providing a smooth and hassle-free experience is our priority, and it’s great to know we met your expectations. We look forward to assisting you again in the future!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Fantastic service
Fantastic service, will certainly use again kept me fully informed with the progress of my order well done.
16 de março de 2025
Resposta da Door Entry Direct
Dear Trevor,
Thank you for your fantastic review! We're thrilled to hear that you were happy with our service and that you felt well informed throughout the process. We truly appreciate your support and look forward to assisting you again in the future.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great overall service
The ease of ordering the part, the competitive price and the fact you get a reminder if you have left something in the basket.
Technical support has always been good.
28 de fevereiro de 2025
Resposta da Door Entry Direct
Dear Phil,
Thank you for your thoughtful review! We're glad to hear that you found the ordering process easy, our prices competitive, and the basket reminder helpful. It's also great to know that you've had a positive experience with our technical support team. We truly appreciate your feedback and look forward to assisting you again in the future!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Perfect replacement for faulty entry…
Perfect replacement for faulty entry phone, happy customer.
10 de março de 2025
Resposta da Door Entry Direct
Dear Daniel,
Thank you for your great review! We’re delighted to hear that the replacement entry phone was exactly what you needed and that you're a happy customer. If you ever need anything else or have more questions, don’t hesitate to get in touch.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Amazing experience
Amazing experience. Engineer was able to talk me through the solution over the phone to fix my door intercom. Saved me huge amount of money to replace the system. These guys know their stuff inside out. Superb experience and expertise
19 de fevereiro de 2025
Resposta da Door Entry Direct
Dear Lindsey,
Thank you for your fantastic review! We’re thrilled to hear that our technical team could guide you through the solution and help you save on replacing your system. It’s great to know that our expertise made such a positive impact, and we’re always here to help with any future needs.
Your feedback means a lot to us, and we’re proud to have been able to provide you with the support you needed. If you ever need assistance again, don’t hesitate to reach out.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Happy with everything
Happy with everything. The order took a bit longer to arrive but they communicated with me clearly and set the right expectations.
8 de fevereiro de 2025
Great communication
Great communication, thanks to Gary who kept me informed with any issues and delivery times. I would recommend this company
6 de fevereiro de 2025
Resposta da Door Entry Direct
Dear Rodney,
Thank you for your review! We’re glad to hear that you were satisfied with our communication. Providing clear and helpful communication is important to us, and we appreciate your feedback. Your order is to be sent out for delivery 25th and we are keeping an eye on it for you.
If you need any further assistance, feel free to reach out.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Dear Mr Lam,
Thank you for your great review! We’re thrilled to hear that you were satisfied with our quick delivery and quality products. It’s always our goal to provide excellent service, and we’re glad to know we met your expectations. If you need any further assistance, please don’t hesitate to reach out.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Good selection of equipment
Good selection of equipment and very rapid delivery.
10 de fevereiro de 2025
Resposta da Door Entry Direct
Dear Alan,
Thank you for your review! We’re glad to hear that you were pleased with our selection of equipment and the rapid delivery. Providing a wide range of quality products and quick service is our priority, and it’s great to know we met your expectations. If you need further assistance, feel free to reach out!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Key pad
Excellent delivery time but the delivery person left the box behind the dust bin and left no card to say where the box was. When I found it the box was soaking wet.
This I was not happy about
13 de fevereiro de 2025
Resposta da Door Entry Direct
Dear Steve,
Thank you for your feedback, and we’re truly sorry to hear about the delivery experience you had. We understand how frustrating it can be to receive a package in less-than-ideal conditions. We will address this issue with our delivery partner to ensure it doesn’t happen again in the future.
We truly appreciate your understanding, and if there’s anything we can do to resolve this further, please don’t hesitate to reach out.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Dear Lee,
Thank you for your great review! We’re thrilled to hear that you were happy with our service, delivery speed, and stock availability. We always aim to provide our customers with a seamless experience, and your feedback means a lot to us. If you need anything else, don’t hesitate to get in touch.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
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