Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I'm an electrician rather than a door entry installer but occasionally get asked by customes to replace odd bits on entry phone systems. I've used this company a few times always helpful and willin... Ver mais
A empresa respondeu
Hi I just wanted to personally thank hanry from (technical) for giving me the time and support, by guiding me step by step how to install the comlet intercome fob system. -Friendly team -Excel... Ver mais
A empresa respondeu
Hi, our company has been dealing with Adam at Door entry for years and no matter how large or how small the order Adam is always quick to respond. Adam is also very good at solving my technical quest... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Informações de contacto
Unit 1, AMC Business Park, 12 Cumberland Avenue, NW10 7QL, London, Reino Unido
- 0208 621 6210
- marketing@doorentrydirect.com
- doorentrydirect.com
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always First Class`
I have used DED a few times now and am always really happy with their service and the products so would recommend to anyone. Even small orders are given 100% effort by them unlike some suppliers....
4 de junho de 2025
Opinião espontânea
Resposta da Door Entry Direct
Dear Mike,
Thank you for your continued support and for taking the time to leave such a thoughtful review. We're delighted to hear that you've consistently had positive experiences with our service and products. We believe every order—big or small—deserves our full attention, so it's great to know that’s been reflected in your experience.
We truly appreciate your recommendation and look forward to helping you again in the future.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Dear Fillipe,
Thank you for your feedback and for recognising our commitment as a dependable wholesaler. We work hard to provide a professional and trustworthy service, and it’s great to know that came through in your experience with us.
We look forward to continuing to support your business.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great
Hi, our company has been dealing with Adam at Door entry for years and no matter how large or how small the order Adam is always quick to respond. Adam is also very good at solving my technical questions and if he can't answer the question he gets back to me with answer.
The service and deliveries are always spot on.
23 de maio de 2025
Opinião espontânea
Resposta da Door Entry Direct
Dear AB Key,
Thank you so much for your thoughtful review and continued support over the years. It’s fantastic to hear that Adam has consistently provided you with prompt responses and reliable technical assistance, no matter the size of the order.
We’re proud to have him as part of our team, and I’ll be sure to pass your kind words along to him. We look forward to continuing to support your business with the same level of service and reliability.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great product
Great product, and fast delivery. Had an old phone entry system, this this phone worked perfectly
14 de maio de 2025
Resposta da Door Entry Direct
Dear Steph,
Thank you for your kind review! We're glad to hear the new handset worked perfectly with your old entry system — it's always great when things fit seamlessly. We're also pleased the delivery met your expectations.
If you ever need further support or products, we’re here to help!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Dear John,
Thank you for your review! We're glad to hear you found our service fast and efficient — that's exactly what we strive for.
We appreciate your support and look forward to assisting you again in the future.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Dear Fred,
Thank you for the positive feedback! We're really pleased to hear that everything arrived quickly and met your expectations.
It's great to know you were happy with the service — we appreciate your support and hope to assist you again soon.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Very happy with the service provided…
Very happy with the service provided delivered on time definitely will use again
7 de maio de 2025
Resposta da Door Entry Direct
Dear Allan,
Thank you for your kind words! We're delighted to hear that you were happy with the service and that your order arrived on time.
We truly appreciate your support and look forward to helping you again in the future.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
We ordered a program for VIDEX GSM…
We ordered a program for VIDEX GSM modules. We received a program that is not intended for these modules.
The enclosed manual was for the correct program, but the program on the flash drive was different.
When we complained about the delivery, we were asked to send the type of module and program. We sent that. Since then, the store has not called.
We have unusable goods that we paid for.
24 de abril de 2025
Great service
Gave good advice and found the correct handset in quick time. Great service.
6 de maio de 2025
Resposta da Door Entry Direct
Dear Michael,
Thank you for your great feedback! We're pleased to hear that you found our advice helpful and that we were able to provide the correct handset quickly. Delivering prompt and accurate service is what we aim for, and it's fantastic to know we met your expectations.
We appreciate your support and look forward to assisting you again!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great service as usual from Door Entry…
Great service as usual from Door Entry Direct, super fast delivery and great quality items 5 star
6 de maio de 2025
Resposta da Door Entry Direct
Dear Steve,
Thank you for your fantastic review! We're thrilled to hear that you consistently experience great service and fast delivery from us. Providing high-quality items and reliable support is our top priority, and your feedback truly motivates us.
We really appreciate your continued support and look forward to serving you again!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Dear Chris,
Thank you for your review! We're glad to hear you were happy with the service. If there's ever anything else you need, we're always here to help.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
The staff were very helpful and my…
The staff were very helpful and my order arrived very quickly.
23 de abril de 2025
Resposta da Door Entry Direct
Dear Andrew,
Thank you for your kind review! We're really pleased to hear that our team was helpful and that your order arrived promptly. Delivering excellent service and fast turnaround is what we aim for every time.
We appreciate your feedback and look forward to assisting you again soon.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great experience making the purchase…
Great experience making the purchase and quick delivery!
11 de abril de 2025
Resposta da Door Entry Direct
Dear Francis,
Thank you for the positive feedback! We're really glad to hear that you had a great experience with your purchase and that your order arrived quickly.
We appreciate your support and look forward to serving you again in the future.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Dear Lloyd,
Thank you for your review! We're pleased to hear that you found the ordering process easy and the delivery fast. We aim to make every purchase as smooth and efficient as possible.
We appreciate your support and hope to serve you again soon.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Dear Tony,
Thank you for the great feedback! We're really pleased to hear you were happy with the service and impressed by the fast delivery. We appreciate your support and look forward to helping you again in the future.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Resposta da Door Entry Direct
Dear Peter,
Thank you for your review! Sometimes it's the simplest things that matter most—we’re glad we could deliver exactly as promised. If there’s anything else you need, we’re always happy to help.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
I didn't receive my orde
I didn't receive my order yet, despite being promised next-day delivery : (
10 de abril de 2025
Fantastic professional service
Fantastic professional service - very helpful and next day delivery with updates all the way
7 de abril de 2025
Resposta da Door Entry Direct
Dear Bev,
Thank you for your lovely review! We're so pleased to hear that you found our service professional and helpful, and that your order arrived the next day with clear updates. It’s always our aim to make the process as smooth and efficient as possible.
We really appreciate your feedback and look forward to assisting you again soon!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
They keep you updated on your order…
They keep you updated on your order fantastic company
6 de abril de 2025
Resposta da Door Entry Direct
Dear Gary,
Thank you for the great feedback! We're really pleased to hear that you were happy with the updates and service throughout your order. Keeping our customers informed is important to us, and it's great to know it made a positive impact.
Looking forward to helping you again in the future!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
A quick call was made to the team in…
A quick call was made to the team in regards to a technical enquiry. It was dealt with very efficiently and quickly and I had details of what I needed quickly and delivery was swift and next day. Very helpful
2 de abril de 2025
Resposta da Door Entry Direct
Dear Mr Dawson,
Thank you for taking the time to leave such a positive review. We're really glad to hear that your technical enquiry was handled efficiently and that you received the information and your order promptly. Providing helpful and timely support is what we strive for, and it's great to know we delivered.
If you need anything else, we're always here to assist.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
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