Dotnet Keys Opiniões 25

TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ich hatte AutoCad LT 2025 gekauft in der Hoffnung, es wäre eine deutschsprachige Version. Eine Sprachauswahl war leider vor dem Kauf für mir nicht ersichtlich. Adam hat mich dann im Chat sehr gut bera... Ver mais

Classificada 4 em 5 estrelas

Ich habe ein Softwarekey gekauft und dieser wurde selbst nach einigen Tagen warten und zwei E-Mail Nachfragen nicht aktiviert. Auf meine E-Mails wurde nicht reagiert und im Chat auf der Webseite p... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

We have been trying for weeks to get an invoice for the license we purchased. We need a German version for this - not an English one. This was not apparent in the online shop. No response via chat o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sito Truffa...pagato 39.99 € per Autocad 2022, ma non ho ricevuto il codice di attivazione. 16/02/2025 Rettifico la recensioni, a distanza di una settimana hanno sistemato tutto facendo anche un Upgra... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de consultoria de negócios e TI
  2. Serviço de informática
  3. Loja de software
  4. Fornecedor de software

Escrito pela empresa

As a trusted provider of digital software, we pride ourselves on offering an extensive range of authentic software solutions.Our carefully curated selection is designed to meet the diverse needs of our customers, ranging from individuals to large enterprises.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sprachpaket deutsch für AutoCad LT 2025 englisch

Ich hatte AutoCad LT 2025 gekauft in der Hoffnung, es wäre eine deutschsprachige Version. Eine Sprachauswahl war leider vor dem Kauf für mir nicht ersichtlich. Adam hat mich dann im Chat sehr gut beraten und mir ein Sprachpaket-Download für deutsch zur Verfügung gestellt, welches ich installiert habe. Hat gut geklappt und ich bin sehr zufrieden. Rainer

21 de fevereiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Ich habe ein Softwarekey gekauft und…

Ich habe ein Softwarekey gekauft und dieser wurde selbst nach einigen Tagen warten und zwei E-Mail Nachfragen nicht aktiviert. Auf meine E-Mails wurde nicht reagiert und im Chat auf der Webseite passiert ebenso wenig. Ich denke, von meinem Geld kann ich mich verabschieden.

Update am 21.02.25:
Ich habe nun endlich den Zugriff erhalten und es hat funktioniert. Ich finde es aber immer noch sehr schade dass man erst hier eine Beschwerde schreiben muss bevor etwas passiert. Da gebe ich nur vier Sterne, da ansonsten alles reibungslos funktioniert hat.
Nur die Reaktionszeit und Reaktionsart ist halt nicht sehr gut.

16 de fevereiro de 2025
Opinião espontânea
logótipo da Dotnet Keys

Resposta da Dotnet Keys

Dear Lars,

We sincerely apologize for the inconvenience you’ve experienced.

After further investigation, we found that an internal issue prevented the delivery of your order. We have now rectified the issue, and an email from the official software vendor should arrive in the next few minutes.

We also apologize for any delays in our live chat responses. During peak hours, response times may be longer than usual.

If there is anything else we can assist you with, please don’t hesitate to contact us.

Best regards,
Dotnet Keys Team

Classificada 2 em 5 estrelas

No Invoice and no service

We have been trying for weeks to get an invoice for the license we purchased.
We need a German version for this - not an English one. This was not apparent in the online shop.
No response via chat or email contact.

12 de fevereiro de 2025
Opinião espontânea
logótipo da Dotnet Keys

Resposta da Dotnet Keys

Dear Pfeiffer,

We truly regret the inconvenience you've faced and appreciate your patience. Your trust is important to us, and we want to assure you that your concerns have been fully addressed.

We have now sent your invoice to your registered email. Additionally, we have provided clear instructions in two separate emails on how to download and install the German version of your purchased software directly from the official website.

To make up for the delay, we have upgraded your license to the latest version at no additional cost—ensuring you get the best experience possible.

We understand how frustrating delays can be, which is why we have expanded our support team to significantly reduce response times and improve our service. Your experience matters to us, and we are committed to ensuring smoother, faster assistance moving forward.

Should you need any further help, our team is ready to assist you promptly. Thank you for your patience and for choosing Dotnet Keys!

Best regards,
Dotnet Keys Customer Support

Classificada 5 em 5 estrelas

Ottimo sito anche con un po' di ritardo

Sito Truffa...pagato 39.99 € per Autocad 2022, ma non ho ricevuto il codice di attivazione. 16/02/2025 Rettifico la recensioni, a distanza di una settimana hanno sistemato tutto facendo anche un Upgrade ad autocad 2025.

2 de fevereiro de 2025
Opinião espontânea
logótipo da Dotnet Keys

Resposta da Dotnet Keys

Dear Ahmed,

We sincerely apologize for the delay in processing your order. Due to high demand, there was a temporary delay in fulfillment, and we truly appreciate your patience.

We have now sent you a new email with detailed instructions on how to download and activate your software. Additionally, as a gesture of goodwill, we have upgraded your order to AutoCAD 2025 at no extra cost.

Please check your inbox for our latest email. If you have any questions or need further assistance, feel free to reach out—we’re happy to help!

Thank you for choosing us, and we truly appreciate your understanding.

Best regards,
Dotnet Keys Team

Classificada 5 em 5 estrelas

Great customer support!

I ordered a Licsense key from them wich at first was invalid wich happens sometimes. But after reaching out to thier customer support they sent me a new key without asking unecessary questions and the response time was insanley good aswell (i wrote an email at 2:00 in the morning at got the respone at 12:00 the same day)

I wish every customer support would be this good!

19 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible customer service

Horrible customer service. I ordered a piece of software and received the wrong item. That was 4 weeks ago and it still has not been resolved. Not even a response. I would NOT recommend this company!!!!!! They have an "online chat" service that you send a message and you sit there like a monkey waiting for a response and the screen constantly says "wait time 1 minute" and you can wait 15 to 20 minutes before the site refreshes the chat and you start over. I am the fool for buying from this joke of a company. Great joke fellas, you got me.

9 de março de 2022
Classificada 3 em 5 estrelas

Would give a 5 star however

Would give a 5 star however, this is my second purchase here on Dotnet Keys, and as I purshcasd and installed 2019 Office, I had no issues what so ever. Perfect install, and lic was was enabled. But, my second purchase of Office 2021, installation went well no issues there. However, As I received a notification stating that the License has been used before. Which meant that everytime I would open Word, Excel etc, I would get the "NEED TO REG......" and have to Click cancel for Word to open. Word still worked,, just really annoying to deal with the opening process

1 de março de 2022
Classificada 1 em 5 estrelas

After downloadind an "unidentified…

After downloading an "unidentified developer" copy of the app I didn't receive any requested help. An "identified developer" copy of the app would have solved the issue. Fortunately after numerous emails and calls (unanswered) I was refunded for my purchase amount. A real pain-in-ass experience!

27 de fevereiro de 2022
Classificada 5 em 5 estrelas

I downloaded Office 2016 from Dotnet…

I downloaded Office 2016 from Dotnet and the process was easy and went very smoothly. However, I ran into some trouble having Microsoft activate the account. I tried several ideas and went online to look for a solution but nothing seemed to work. So I decided to use the live chat Dotnet Keys offers, not really expecting much. However, within a few seconds, I had someone on the other end and he was extremely helpful and patient with me. Within a few minutes we had the problem resolved and I was very impressed! If the opportunity arises, I would use Dotnet Keys again and highly recommend this company.

20 de fevereiro de 2022
Classificada 5 em 5 estrelas

It is amazing!

I was urgently looking for MS- Office pro I could use it on that day and I found Dotnet Keys. It was amazingly fast and easy process overall!! My initial key did not work so I texted the chat box to ask for help without expecting somebody would be there because it was 6am in the morning. There was a reply right away within a minute and Adam helped me by contacting the other department to get me a new key! I successfully download the whole program and I am using it now happily ever after! Thank you Donet keys & Adam!

6 de fevereiro de 2022

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