Very satisfied with the help I received from Dotty Bingo Support Team,specially Miss Claudia A. Much appreciated your help Kind regards Stefan Horvath
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
When I signed up as usual i was a bit wary however after depositing I was gifted free spins. I managed to win and the withdrawal process looked a bit scary but after talking to someone on the Live Cha... Ver mais
A empresa respondeu
Im really happy with the experience so far , apart from how long it takes for a withdrawal to be paid most other sites are instant or within an hour but it’s been 24 hrs since I’ve made the withdrawa... Ver mais
A empresa respondeu
How Dotty Bingo has so many good reviews is beyond me, the slots are absolutely shocking, the staff members are great and the bingo is okay. But is it worth 5 stars, nope, the payout rates are no wher... Ver mais
A empresa respondeu
Informações sobre a empresa
Dotty Bingo
Escrito pela empresa
- Join us and thousands of friendly roomies at Dotty Bingo to chat, play online bingo and check out our exciting range of online slots!
- Our response to the current situation
- At Dotty Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@dottybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informações de contacto
Reino Unido
- support@dottybingo.com
- dottybingo.com
4,0
Bom
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Teresa was a massive help on multiple…
Teresa was a massive help on multiple occasions so professional and quick to solve the problem both my issues were resolved without any issues
18 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Kyle,
Thank you so much for your kind words! We're delighted Teresa could assist you so efficiently — twice the help, twice the satisfaction!
Regards,
The Dotty Bingo Team
James who I spoke to was very quick and…
James who I spoke to was very quick and polite excellent service
17 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Michelle,
Thank you so much for taking the time to leave a Review.
We are delighted that James provided you with excellent service, he is an all rounder and we are very lucky to have him! We will pass on your kind words to him.
Kind regards
The Dotty Bingo Team
Resposta da Dotty Bingo
Hello Paige,
Many thanks for taking the time to leave a review. We really appreciate that!
Delighted that you find our staff Friendly, although biased, we have to agree. Please feel free to reach out to us anytime.
Kind regards
The Dotty Bingo Team
Prompt response direct to the point and…
Prompt response direct to the point and resolved problems and rewarded great customer service from this agent
17 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hello David,
Thank you so much for your lovely review!
We are so pleased that our Customer Support Agent assisted you so well. Please remember that our dedicated team are on hand 24/7 should you ever require any such assistance.
Kind regards
Team Dotty
Spoke to Paul
Spoke to Paul, super helpful making me understand my problem. Sorted it asap. What a guy cheers
15 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hello Emily,
Many thanks for your feedback.
So delighted that you have found Paul to be super helpful and that your problem was sorted in a timely manner. We also think Paul is great and will pass on your feedback to him.
Kind regards
Team Dotty
TERESA Who helped me today was really…
TERESA Who helped me today was really kind and explained my withdrawal process I didn’t want to message as I suffer with anxiety I didn’t want to bother them as I know they are busy but when she replied I felt calmer she was really sweet use should be really proud of her we need more women like TERESA ❤️
13 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Kelsie,
Thank you for your kind words. We’re truly proud to have Teresa on our team, her compassion and professionalism make a real difference. We're so glad she was able to support you and help put your mind at ease. Your feedback means a great deal to us.
Regards,
The Dotty Bingo Team
Woeful casino returns
Woeful casino returns
Spent £100 on various slots. Won absolutely sod all. Pretty much admits its just a money grabbing site with no care for customers.
Certainly wouldn't trust their bingo!
10 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hello Sean,
Thank you for taking the time to leave a review.
We are truly sorry to hear that your luck was not in. Like all reputable and licensed operators, our games are completely random, and we have no influence on their outcomes.
Their randomness is reviewed by an accredited independent party to ensure that they are both random and fair.
Should you wish to discuss your Account or grievance further please reach out to our friendly Customer Support Team, who are on hand 24/7 to assist with any query. We really do value & appreciate our Customers.
In the meantime, we really do hope that your luck improves big time! Thank you.
Kind regards
The Dotty Bingo Team
Help
Dealt with my question fast and very kind thank you tersea
10 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hey Tina,
Thank you for taking the time to provide Feedback. We are so pleased that you found Tersea to be very fast & helpful. We think that she is great too!
Kind regards
Team Dotty
Savannah was very pleasant
Savannah was very helpful answered my query promptly and politely
8 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Customer KM!
Thank you very much for leaving such a lovely review. We are delighted that Savannah assisted you both promptly and pleasantly, she is our ray of sunshine!
Kind regards
Team Dotty
Online chat Emil…
Live chat with Emil was instant and answered my question right away 10 out of 10 Emil
Thankyou
Christina Penman
7 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Christina,
We are so pleased that you rate Emil as highly as we do!
Thank you so much for your lovely feedback.
Kind regards
The Dotty Bingo Team
Great experience with the customer care…
Great experience with the customer care team. Very efficient and very thorough. Thanks :)
3 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hey Samantha,
Thank you so much for taking the time to leave your lovely review.
So pleased that you have found our Customer Care Team efficient and thorough, any time you have a query please feel free to reach out!
Kind regards
Team Dotty
Great assistance and effective…
Great assistance and effective management of my issue which left it quickly resolved
1 de agosto de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hello Lara,
Many thanks for your lovely feedback & time!
Delighted that your issue was effectively and timely resolved! Feel free to reach out to our Support Team anytime!
Team Dotty
The advise was clear and good and they…
The advise was clear and good and they were very polite and helpful
31 de julho de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Sara Louise,
Thank you so much for your positive feedback, it is greatly appreciated! So pleased our Support Team were effective in assisting you.
Remember that they are available 24/7 should you ever have a question or query. Thank you
The Dotty Bingo Team
Query was dealt with immediately place…
Query was dealt with immediately place is easy to manage and on the eye....recommend the bingo for sure
30 de julho de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Leigh,
Quick queries and bingo bliss – sounds like a full house to us! Thanks for the kind words!
Regard,
The Dotty Bingo Team
Teresa was very helpful in answering…
Teresa was very helpful in answering all my questions that needed answering have very quick in replying thank u so much
30 de julho de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Lisa,
Thanks so much! Teresa will be thrilled to hear your kind words – we're lucky to have her! Glad we could help so quickly. 😊
Regards,
The Dotty Bingo Team
Teresa was wonderful and very quick to…
Teresa was wonderful and very quick to resolve my issue :) very good service!
30 de julho de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Chloe,
Thank you for your kind words! We’re so pleased Teresa was able to help quickly—she always goes the extra mile. Delighted you had a great experience!
Regards,
The Dotty Bingo Team
Savannah is great
Savannah is great. Fast, friendly and knowledgeable when I asked question.
29 de julho de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Jackie,
Thank you for the lovely feedback! Savannah truly is a star—fast, friendly, and full of knowledge. We're lucky to have her, and we're glad you think so too!
Regards,
The Dotty Bingo Team
Not very good for winning anything
I do play this site but you do not win very often unlike the sister sites which are much better
25 de julho de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Paula,
Thank you for taking the time to leave a review!
Sorry to hear that you have not been having as much luck here in comparison to our Sister Sites, but kindly be advised that all of our Sites are governed under the same RTP & Gameplay regulations.
We really do hope that your luck changes and that your winning streak begins!
Team Dotty
Customer service
Always happy to answer questions,quickly and efficiently, thanks dotty team,keep up the good work 👏
25 de julho de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hello Jackie,
Thank you so much for your feedback.
We are so pleased that you are satisfised with the Customer Service that we provide. We will strive to keep up the good work!!
Kind regards
Team Dotty
Avoid
Rtp on all slots is absolutely ridiculous. Don’t expect to win any money at all just constant losing hardly any bonuses and when they hit as stated the rtp is shocking. Not the widest selection of games. Website regularly logs you out in the middle of playing or reloads the game. very frustrating won’t be using this site again.
23 de julho de 2025
Opinião espontânea
Resposta da Dotty Bingo
Hi Jamie,
Many thanks for taking the time to leave a review.
Sorry to hear you have not been having much luck on the games. Like all reputable and licensed operators, our games are completely random, and we have no influence on their outcomes.
Their randomness is reviewed by an accredited independent party to ensure that they are both random and fair.
We're truly sorry to hear about your experience, regarding the Website logging you out, that definitely shouldn’t be happening. We'd love to take a closer look and help you out, so please reach out to our support team to advise of your issue. It is possible that they can offer you technical support to rectify the matter or at least explore further for you.
In the meantime, we really hope that your luck starts to improve!
Regards
The Dotty Bingo Team
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