Since 2021, the economy has been horrible, and I have been struggling ever since. Many companies have started charging fees to pay bills, and doxo is a safe, reliable, and dependable alternative to m... Ver mais
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Very friendly outgoing & willing to help get my issue taken care of in a timely manner. Tonya was very efficient making sure everything was correct and completed. Thank you Tonya you made this trans... Ver mais
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Terrible scam - they made it appear they were the payment portal for a medical group I was trying to pay online. There was a fee which should have been a red flag but in today’s economy more providers... Ver mais
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It’s an efficient way to pay bills, especially since outgoing mail is stolen from our mailboxes. I am just soooooo tried of dealing with theives. My identity was stolen this year. Welcome to the ste... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Pay more than 120,000 billers, use any form of payment, and get free reminders so you never forget to pay a bill. doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for just $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
Informações de contacto
855 106th Ave NE, Suite 100, 98004, Bellevue, Estados Unidos da América
- (206) 319-0097
- customersupport@doxo.com
- doxo.com
3,6
Aceitável
768 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
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Doxo still SCAMMERS
Doxo stepped into the process as I was paying a bill for $8.43 charging me $3.99 extra. I did not realize that they are not affiliated with the company I was paying until after my account was charged. If Doxo pops up while you are paying a bill, do not use their service. They add no value and they are pure SCAMMERS!
22 de dezembro de 2025
Opinião espontânea
Resposta da doxo
Hi Valerie,
Thank you for taking the time to share your feedback. We appreciate the opportunity to clarify how doxo works.
doxo is a secure independent bill payment service that allows Users to pay over 120,000 billers from a single online account. Throughout the account setup and payment submission process, doxo clearly states its third-party status with the following disclaimer: doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by your selected provider. During the payment process, any service fee is also clearly displayed before you submit your payment so you can review the total and decide whether to proceed. You can also pay fee FREE when you use your linked bank account. We never add fees after a payment is submitted.
We’d be happy to review your specific transaction and answer any questions you may have. Please reach out to our User Support Team and include your payment details so we can assist further: https://www.doxo.com/w/user-support/
Thank you again for your feedback — it helps us continue improving the experience for all doxo Users.
Sincerely,
doxo User Support
Scam on the elderly
My elderly father accidentally signed up for doxo to pay a bill that he normally pays on the county's tax website for free. Doxo charged him $69 for the pleasure of paying his bill for him. Ridiculous! And my poor dad isn't even sure how he got signed up for it - he didn't mean to! It's a ripoff.
15 de dezembro de 2025
Opinião espontânea
Resposta da doxo
Hi Ariel,
Thank you for taking the time to leave a review. doxo is an independent bill pay service and states its 3rd party status in multiple places during the payment process. Some payment methods do include a service fee and that fee is always shown clearly during the checkout process before a payment is submitted so customers can decide whether to continue or cancel.
In order to make a payment through doxo, an account must be created. Payments made using a linked bank account are always fee-FREE, while other payment methods — such as credit or debit cards — may include a service fee.
We’d be happy to review your father’s payment and answer any questions about the fee or the transaction. Please have your father reach out to our User Support Team if he has additional questions: https://www.doxo.com/w/user-support/.
Sincerely,
doxo User Support
Resposta da doxo
Hi Beverly,
Thank you for taking the time to leave a review! We’d be happy to look into this for you. Reach out to our friendly User Support Team and they can assist with any questions you may have. We offer chat or phone support to suit your needs: https://www.doxo.com/w/user-support/
Looking forward to hearing from you,
doxo User Support
This company is a scam don't do it
This company is a scam don't do it. Rip off fees junk service
1 de dezembro de 2025
Opinião espontânea
Resposta da doxo
Hi Maverick!
We can assure you doxo is not a scam - To date, more than ten million doxo users across 97% of U.S. ZIP codes have paid bills using doxo. doxo is a secure all-in-one bill payment service that lets you pay over 120,000 billers across many different categories with one single, secure account login. doxo also offers fee FREE payments when you pay with a linked bank account.
We’d be happy to review your account and assist with unlocking fee free payments if you’re interested. Please reach out to us by phone or chat here: https://www.doxo.com/w/user-support/.
Sincerely,
doxo User Support
I feel like Doxo is a scam
I feel like Doxo is a scam. I needed to pay a toll through GoodToGo Washington and did an internet search. I wasn't paying enough attention and Doxo was the first thing that showed up in the search. I clicked on that link rather than GoodToGo's web page. I thought maybe GoodToGo uses a third party vendor for processing payment and was using Doxo for that purpose. I set up an account with Doxo to issue the payment to GoodToGo. I made the payment with Doxo, which indicated that I could not schedule delivery of my payment until 10 days after my request went through with Doxo. Doxo withdrew the payment through my credit card on the day I submitted the request for payment to go though 10 days after submission. Doxo indicated on the site that delivery of the payment could not happen until the specified time. Doxo indicated that the money was delivered on the specified date, again 10 days after they charged my CC. It is now 4 business days after Doxo allegedly paid my bill and GoodToGo has indicated they have not yet received payment. I am perplexed as to why my payment has yet to process by GoodToGo given the length of time that has transpired from when my CC was charged and allegedly the payment was supposed to be delivered and processed.
There is no reason GoodToGo should not have received payment by now. I wish I could just have Doxo return my funds and I could pay GoodToGo directly now that I know how to do that, but I have already communicated with people from Doxo online and I have no faith that anything would go correctly, so I am writing this off as a loss and paying to GoodToGo twice.
10 de novembro de 2025
Opinião espontânea
Resposta da doxo
Hi John,
We appreciate you bringing your concern to us. To clarify, doxo is an independent bill-pay service and is not affiliated with GoodToGo or the State of Washington DOT. This is clearly stated throughout the payment process. doxo remits the payment to the biller of choice and the biller then posts the payment into their system. Depending on the biller, there is sometimes a slight delay with posting the payment to the account. We understand how this delay can feel especially concerning when you’re trying to resolve a time-sensitive toll payment.
We’d really like the opportunity to look into your specific payment, confirm its delivery status, and help clarify any other questions you might have. We don’t have a record of you reaching out to our Support Team and we would like to make sure you receive the support you need. Please reach out to us at 855-791-9986 with your payment details, and we will review this urgently.
Thank you again for bringing this to our attention. We hope to hear from you soon!
Sincerely,
doxo User Support
Resposta da doxo
Hi Denise,
Thank you for sharing your feedback! We’re glad to hear you found the site easy to use. Keeping things simple and straightforward is always our goal, and we appreciate you choosing doxo. Remember, you can always visit doxoBILLS to add or manage your billers here: https://www.doxo.com/u/bills
If there’s ever anything more we can do to improve your experience, we’re here to help!
Sincerely,
doxo User Support
Everyone was very friendly and…
Everyone was very friendly and knowledgeable.
20 de outubro de 2025
Opinião espontânea
Resposta da doxo
Hi Kay,
Thank you so much for the kind review! We’re happy to hear your experience with our Support was helpful.
If you haven’t already - check out doxoPLUS! doxoPLUS provides a comprehensive package of tools to manage and protect paying bills, with premium features including $1M Identity Theft Protection, Credit Score Protection, Overdraft Fee Protection, Late Fee Protection, and Private Pay Protection: https://www.doxo.com/w/personal/doxoplus/
If you ever need anything in the future, please don’t hesitate to reach back out - We’re happy to help!
Sincerely,
doxo User Support
So easy making various
So easy making various, regular payments to vendors.
6 de novembro de 2025
Opinião espontânea
Resposta da doxo
Hi Carol,
We’re so glad to hear you’ve had a smooth experience! Thanks for trusting doxo to handle your payments securely and deliver on time. With doxo, you can manage all your bills in one place and stay on top of due dates with ease. If you haven’t already, link your bank account for access to FREE payment delivery: https://www.doxo.com/w/user-support/how-do-i-link-my-bank-account-for-free-bill-payments/
We appreciate you sharing your feedback,
doxo User Support
Avoid using doxoBills
If you can avoid using doxoBills, avoid it!! Their website is so elementary. I can't make a simple change or payment.
12 de novembro de 2025
Opinião espontânea
Resposta da doxo
Hi Daniel,
Thanks for taking the time to share your feedback. We’re sorry to hear you had a frustrating experience while trying to make changes or submit a payment. doxo securely remits thousands of payments every day, and we want to make sure the process is smooth and reliable for you as well.
If you’re still having trouble, our User Support Team is here to help and can walk you through any issues step-by-step. Please don’t hesitate to reach out so we can get everything working properly for you: https://www.doxo.com/w/user-support/
Thank you again for letting us know,
doxo User Support
Why pay $5.99 a month for what your…
Why pay $5.99 a month for what your bank will do for free?
6 de novembro de 2025
Opinião espontânea
Resposta da doxo
Hi Carolyn,
We appreciate you giving us the opportunity to explain the benefits of using doxo! doxoPLUS subscriptions offer more than a typical bank bill pay function. With doxoPLUS, payments are free with your bank account and most debit cards. It also includes other important bill pay protections: up to $1M in identity theft protection, coverage for late and overdraft fees, and Credit score monitoring - features designed to give you added peace of mind and security while managing your bills. You can read more about the benefits of doxoPLUS here: https://www.doxo.com/u/doxoplus
Don’t hesitate to reach out if you have more questions! Our Support Team is here to help.
Sincerely,
doxo User Support
I just wish it would go through faster
I just wish that the payment will go through faster cuz.It comes out of my account fast but it doesn't get there fast enough.
30 de outubro de 2025
Opinião espontânea
Resposta da doxo
Hi Shannon,
Thanks for sharing your feedback! We understand how important it is for payments to arrive quickly. While the withdrawal from your account can happen quickly, the delivery time depends on how your biller receives payments and your payment method.
If your biller is not enrolled in our “Fast Delivery” program, let them know they can speed up payments by enrolling directly on doxo’s payment network - doxoDIRECT. Any biller can join doxo for free and benefit from electronic payment delivery.
As always, our Support Team is happy to assist if you ever need us: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
Resposta da doxo
Hi Michael,
Thank you for your kind review! We’re happy that you find doxo easy to use. With doxo, you can manage all your bills in one secure place, organize due dates, and track payment progress.
To make things even easier, you can link your bank account for free bill payments—reducing fees while keeping everything in one convenient platform. Learn how here: https://www.doxo.com/w/user-support/how-do-i-link-my-bank-account-for-free-bill-payments/
Sincerely,
doxo User Support
Resposta da doxo
Hi Steven, thanks for sharing your feedback! We’re always working to make doxo faster and easier to use. For the quickest payment experience, we recommend linking your bank account to your doxo Wallet - this not only speeds up processing but also lets you pay without fees! You can connect to your Wallet here: https://www.doxo.com/u/wallet
We appreciate you using doxo and hope this helps make your next payment even smoother. Feel free to reach out to our friendly User Support team if you need any assistance.
Sincerely,
doxo User Support
Resposta da doxo
Hi Robert! Thank you for sharing your experience. We’re glad to hear doxo has been efficient, fast, and trustworthy for you. We appreciate you choosing us to help manage your payments and look forward to keeping things just as smooth every time. Let us know if you ever need anything!
Do not use doxo!!! They're thieves.
Do not use doxo! They refused to give me my money back.So three hundred dollars disappeared, because when I gave them the money to pay for my verizon bill, it went to the wrong account.Because of typo of one number verizon, refunded the money to the original payment method, which would have been doxo. I called them to talk to them.And the customer service and they told me that they don't have the money and they don't have any way to refund me that money.They don't have the option to do it.Then, they went and charged me for the membership.Even though I was on the phone talking to the guy to cancel it, they still charge me. It's a scam.I wrote a review on google, and they immediately tried to get me to change it.
28 de agosto de 2025
Opinião espontânea
Resposta da doxo
Hi Joe,
Thank you for taking the time to share your concerns. We appreciate the opportunity to look further into this for you. Your doxoPLUS subscription was canceled on 9/2/25 when you requested that it be canceled. doxo has not yet received a refund from Verizon, however, a member of our team will be reaching out to you to assist in contacting Verizon again to obtain the status of the refund.
We look forward to working with you to resolve this. If you prefer, don’t hesitate to reach out at a time that works best for you: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
Resposta da doxo
Hi Claude! We’re so glad to hear doxo helps you save time. That’s exactly what we aim for — making it easier to manage all your bills and payments in one convenient, secure place. Thanks for sharing your feedback!
Sincerely,
doxo User Support
It didn't take the 1st time so check on it before thinking all is good, woprking well now.
Like this , better than using the mail system. This way I can check to make sure it was processed.
22 de outubro de 2025
Opinião espontânea
Resposta da doxo
Hi Robert! Thank you for sharing your experience. We’re glad to hear everything is working well now and that you find doxo more convenient than mailing payments. For future payments, remember that you can always view your Payment Status page after submitting a payment and receive an email receipt with a link to that page. This helps you confirm that your payment was successfully processed.
You can also reach out to our friendly Support Team anytime here: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
Great service
Great service. I'm very happy with Doxo
Thank you.
29 de outubro de 2025
Opinião espontânea
Resposta da doxo
Hi Euriel! Thank you so much for taking the time to share your positive feedback. We’re thrilled to hear that you’re happy with our service. Your support means a lot to us! Be sure to check out all of doxo’s features- simply link your bank account to your doxo Wallet to activate FREE payments to any of your billers. You can connect to your wallet here: https://www.doxo.com/u/wallet
Resposta da doxo
Hi there, thanks so much for the great review! With doxo, managing all your bills in one secure place makes staying on top of payments simple and stress-free. Don't forget you can pay any of your billers for FREE when you link your bank account to your Wallet. You can connect to your wallet here: https://www.doxo.com/u/wallet
Sincerely,
doxo User Support
Trustworthy - timely payment
Thanks for another hassle free payment from afar
15 de outubro de 2025
Opinião espontânea
Resposta da doxo
Hi John,
We’re so glad to hear you’ve had another smooth experience! Thanks for trusting doxo to handle your payments securely and on time. With doxo, you can manage all your bills in one place and stay on top of due dates with ease.
If you haven’t already, activate free payment options when you link a bank account! Learn how here: https://www.doxo.com/w/user-support/how-do-i-link-my-bank-account-for-free-bill-payments/
Sincerely,
doxo User Support
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