Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

j'avais commandé 5produits et j'en avais reçu que 2 sans explication aucune. Après réclamation je viens de recevoir les 3cproduits restant pas agréable pour une toute première commande. Mais bon je... Ver mais

Classificada 5 em 5 estrelas

Ho comprato diverse volte su questo sito, i prodotti sono ottimi e se ci si iscrive alla newsletter spesso arrivano promozioni con sconti davvero notevoli e in quelle occasioni ne ho sempre approfit... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

There's no way of getting an answer from these people. Back in January I placed 2 orders (1549 & 1534) on their site. As now UK is not in the EU, they need to present some documentation to export thei... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've just started using these products as they were on sale. I usually use Estée Lauder. To be honest I will never use any other products again. Dr botanicals all the way for me now, the products are... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosmética

Escrito pela empresa

Dr Botanicals skincare with moisturisers, creams and serums. Vegan and natural products for men and women.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

114 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 22% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Absolutely fallen in love with your…

Absolutely fallen in love with your products especially the body oils.

7 de julho de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 1 em 5 estrelas

Awful...

I wouldn't waste your money on these there products are terrible, I have had a few things and they all were really watery or really sticky couldn't bare to use them on my face. I've tried 3 of there products and every one of them went in the bin after a couple of days. They put extremely high prices on there products then email you with a code to supposedly get it for 80% off (etc) but it's all bulls**t to make you buy there cheap tacky products. I highly recommend you stay well away.

7 de julho de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 5 em 5 estrelas

Ordered products which were on offer

Ordered products which were on offer. Quickly despatched and as described

7 de julho de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

I was very with the product and the…

I was very happy with the product and the delivery.
Thanks Dr Botanicals

7 de julho de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

I’ve used products from this company…

I’ve used products from this company many times . They have good deals and love the products especially the coconut range .

7 de julho de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 4 em 5 estrelas

Dr Botanicals Skinfood vs Weleda Skinfood

I am usually a weleda skinfood user so was intrigued to see how this stacked up against it. LOVED the smell, smells like summer and lemons. The consistency is amazing and really moisturised the area of skin I used it on, wasn’t as thick as weleda so was a lot easier to massage in. The only thing is it was slightly tacky after using it, but that fades once it has soaked in. Overall a very good product and certainly does the job of moisturising my dry skin!

7 de julho de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

Absolutely loved this

Absolutely loved this
It's amazing when you can try before you buy, I will definitely be buying this
It was totally amazing for my skin, I saw a massive difference
I totally highly recommend this
It's insane

7 de julho de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

Vegan skincare that smells and feels lovely

I've been looking for a new vegan skincare range and have now tried a few of Dr Botanicals products including Moroccan Superfood oil and Berry day and night moisturisers that smell and feel lovely. I will buy again.

6 de julho de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 3 em 5 estrelas

Only just received the lemon butter so…

Only just received the lemon butter so only tried on back of hand. It doesn't smell lemony to me.

6 de julho de 2022
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Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 5 em 5 estrelas

Great products and love the Moroccan…

Great products and love the Moroccan Rose Facial Oil.

6 de julho de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

The lemon superfood all in one rescue…

The lemon superfood all in one rescue butter helped me so much. Even tho I have quite oily skin it cleared my acne so much

6 de julho de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 1 em 5 estrelas

Bad customer service!!

Just like everyone else’s has said, this company has really bad customer service. I sent an inquiry regarding the points I’ve earned from the customer loyalty scheme and now one has got back to me.

23 de fevereiro de 2022
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 5 em 5 estrelas

I love the limited edition body butter

I love the limited edition pride lemon body butter it smells great and feels good on my skin

20 de fevereiro de 2022
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 1 em 5 estrelas

Really horrible products

Really horrible products. I ordered a few different creams and serums recently and gradually tried them all. They left my skin in a horrible condition - first I received a really bad reaction with red patches all over my face, which were itchy and stinging. This morning I woke up with a pigmentation spots over my upper lip which makes me look like I have a moustache. My skin is ruined! I have used numerous different products from different brands over the years and have never in my life had a reaction to anything. This is the first time I use their so called “natural” products, only to discover they ruined my skin. These products need to be withdrawn from sale, they are harmful!

10 de maio de 2021
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 5 em 5 estrelas

Excellent product

Excellent product. Looks very nice and clean.
Smells really nice too. Has had a really good result with my skin and would definitely recommend to others too

13 de março de 2021
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

Superb products. Prices slashed regularly . Regular product updates

I've been a customer since 2018 and I have recommended Dr Botanicals to so many online {the Lemon Superfood all-in-one Rescue Butter and Vanilla & Cinnamon Cleansing Bar are two of my favourite products I wax lyrical about}.

I really appreciate their regular updates and offers, in fact December 2020 I ordered £130.30 worth of goods paying just £39.09 including postage with their special discounts.

It was great for trying new items like the Seaweed Bio-Nourishing Night Moisturiser, Limited Edition Moroccan Rose Superfood Facial Oil and Mandarin Orange Restorative Eye Serum at amazingly low prices.

I highly recommend Dr Bontanicals to anyone and everyone for the superb products, fast delivery and low prices for quality products.

3 de março de 2021
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 1 em 5 estrelas

2 orders made, never received

There's no way of getting an answer from these people. Back in January I placed 2 orders (1549 & 1534) on their site. As now UK is not in the EU, they need to present some documentation to export their goods (the message received from DHL hey told me this "Le informamos que tras el BREXIT, los cosmeticos procedentes de UK requieren pasar un control en aduana y la consiguiente presentación de licencia, por lo que como particular no podemos realizar el despacho aduanero y se procede al retorno de la mercancía"). They have failed to do so, so both orders went back to UK but they never refunded the money back.

12 de fevereiro de 2021
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 5 em 5 estrelas

Always fast delivery

Always fast delivery, and good quality products. Surprised at some reviews. I’ve never had a problem at all. Had my 5th delivery today. Very pleased with products and service.

29 de dezembro de 2020
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 1 em 5 estrelas

ZERO customer service

One star is too good for my experience. I placed my order on 5 December and the money was debited from my account immediately. No tracking or order confirmation was provided and they don’t respond to emails or to any kind of message. Incidentally, this company is also known as Skin Research Ltd/Skin Chemists. It is obvious from the radio silence that they have no intention of refunding my payment. Yet they continue to bombard me with emails re their ‘huge’ sales.

26 de dezembro de 2020
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 1 em 5 estrelas

Terrible

Customer service is terrible, paid £7 for next day delivery only to come 3 days late, they are not responding to my emails and refusing to refund the delivery costs. Terrible company and I will never be shopping here again.

27 de novembro de 2020
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

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