Went to order the product, but design team was really dragging their feet, so the order wasn't going to make it to me in time. Cancelled the order, didn't cost them anything because they never printed... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Hello, We loved working with y'all. The only frustrating part was actually trying to order. Due to the limited global stock, our options were limited. However, even after picking different option... Ver mais
A empresa respondeu
We were in a hurry to order cups for a charity golf outing with a logo that we had designed using powerpoint. The Drinkbranders.com team helped us pick a quick order insulated cup, redid the logo pro... Ver mais
A empresa respondeu
I cannot express how happy and thankful I am to have worked with the Drinkbranders team on a branded water bottle project. I needed a quick-turn project done, as I had a local vendor back out on me.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
DrinkBranders has your back! We love helping people and their brands succeed in the world of promotional drinkware. We’re known for our excellent customer service with knowledgeable people you can actually talk to. We offer quality products, your own Dedicated Graphic Designer and personal Custom Drinkware Expert. We’ll guide you every step of the way, from concept to delivery.
Informações de contacto
Estados Unidos da América
- drinkbranders.com
3,4
Aceitável
211 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 12% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service!
Great customer service, high-quality product. Highly recommend!
27 de agosto de 2021
Resposta da drinkbranders.com
Thank you very much for your review! We are so happy that you're happy and hope to work with you again soon :-)
We would love to see your drinkware swag if you'd like to share a pic on our FB or IG!
Wonderful customer service
Wonderful customer service, fast turn-around, and beautiful new branded gear! Thanks so much! Will definitely order from Drink Branders again.
27 de agosto de 2021
Resposta da drinkbranders.com
Thank you so much for sharing your experience and for your order! We would love to see your newly branded gear on our FB or IG! It's always fun seeing the finished product :-) We look forward to working with you again!!
Great service and SUPER fast turn…
Great service and SUPER fast turn around! Delivered print ready files, went through one round of adjustments and our bottles arrived perfectly!
26 de agosto de 2021
Resposta da drinkbranders.com
Thank you so much for your review, Marshal!
We would love to see pics of your bottles if you could post to our Facebook or IG account. It's always fun to see the finished product!
Our customers are everything to us and we are so glad to hear you're happy :-)
We had fantastic service with Drink…
We had fantastic service with Drink Branders and they helped us apply an awesome logo to our order of Nalgenes. The product is very good quality and we will continue buying from them!
2 de agosto de 2021
Resposta da drinkbranders.com
Thanks Rebecca! We really appreciate your business and can't wait to have you back!
Please share pics of your Nalgenes on our Facebook or IG page as we love seeing the final products once they're in our customer's hands! :-)
Great Service. On time delivery.
I ordered 300 water bottles to be handed out at our company picnic. They arrived before they were suppose to and were absolutely perfect.
29 de julho de 2021
Resposta da drinkbranders.com
Hi Amanda! Thank you for your order and your review!
Serving our customers well is everything to us and we really appreciate your business! :-)
We’d love to share how they turned out if you wouldn’t mind posting on our IG or Facebook page! Thanks again!
The ordering process was easy
The ordering process was easy. The customer service and follow up have been great. The final product exceeded expectations.
29 de julho de 2021
Resposta da drinkbranders.com
Hi Skip! Thanks for taking the time to leave a review and thank you for your order ! We are very happy to hear that your expectations were exceeded, as that is always a goal of ours :-) We look forward to working with you again in the future!
Resposta da drinkbranders.com
Hi Laura!
We are happy that you’re happy :-)
Thank you so much for your order!
Very helpful reps
Very helpful reps! They helped me make a decision on a cup I needed at the last minute for an event. It came on time and the experience was great.
22 de julho de 2021
Resposta da drinkbranders.com
Thank you so much for your review, Samantha! We are so happy you had a great experience. That is always our goal!
Would love to see the finished product if you’d like to share on our DrinkBranders Facebook page :-)
Hello,
Hello,
We loved working with y'all. The only frustrating part was actually trying to order. Due to the limited global stock, our options were limited. However, even after picking different options for a second round, we were told we had to yet again pick other options. So, the bottles we got weren't our top picks, but they look good nonetheless.
-Wes
20 de julho de 2021
Resposta da drinkbranders.com
Thank you for your order, Wes!
We are as frustrated as you with stock. Unfortunately, the pandemic has not been kind to many industries and this is something out of our control. We are very much looking forward to more ‘business as usual’ ASAP.
We appreciate your business very much!
I needed a rush order of mugs for a…
I needed a rush order of mugs for a corporate event and DrinkBranders was amazing! They got the product absolutely perfect, and made our shipping deadline even though it only gave them 2 days for production. I would absolutely use their services again!
15 de julho de 2021
Resposta da drinkbranders.com
We really appreciate the order and are thrilled that we were able to help!
Would love to see a picture of the finished product if you’d post on our Facebook page for us to see :-) Thank you!!
Resposta da drinkbranders.com
Thank you so much for the order, Eric! It makes us SO happy when our customers are happy :-)
Would rate more stars if I could
Would rate more stars if I could! They were amazing from start to finish and the end product exceeded our expectations.
13 de julho de 2021
Resposta da drinkbranders.com
Thank you so much! Our customers are everything to us so this means the world.
We love seeing the finished product pics if you’re willing to snap one and share on our Facebook page 😊 Thank you again for your order !
Very Professional
Very Professional! Worked around issues that arose and got us our product. The few that new this was coming and knew it was being ordered were excited to see the final product. Can't wait to hand them out!
9 de julho de 2021
Resposta da drinkbranders.com
Thank you so much for your review and for your business! While Covid has posed some frustrating issues with stock and timing, we are so happy to hear you were pleased. Serving our customers well is very important to us and we look forward to working with you again!
Just get them, you’ll love them.
They were extremely fast and EXACTLY what I wanted. Quality is great, would definitely order some more!
9 de julho de 2021
Resposta da drinkbranders.com
Happy customers are everything to us! Thank you for the review. We are so glad it was everything you wanted. We'd love to see pics on our Facebook or IG page of the final products if you wouldn't mind sharing. Thanks again!
10/10!
I worked with Rick and Samantha on my order, and am so pleased with their ultra responsive communication style, the fast production + shipping turnaround, and the quality final product. I will definitely look to DrinkBranders for future corporate orders!
29 de junho de 2021
Resposta da drinkbranders.com
Thanks so much for the review, Georgie! We are so thankful for our awesome team and customer service is VERY important to us all. We can't wait to work with you again!
The whole experience went smoothly
The whole experience went smoothly, from working with the artist to scheduling and shipping, and we ended up with custom Nalgene bottles for our Scouts for the same or less $ than we'd pay for plain ones at the national outdoor retailer.
27 de junho de 2021
Resposta da drinkbranders.com
Thank you so much for the order and your review, Craig! Would love to see the finished product if you’d please post a pic on our facebook or Instagram page :-)
happy with the order
happy with the order, logo looks great. I held back a star because the order shipped a couple days late, and you were out of stock of my favorite color choice. We changed the order due to the lack of inventory so that I could have the product for my busy season. When we did this, somehow my lid selections weren’t the same as my order. I would have preferred to have a variety of lid colors.
24 de junho de 2021
Resposta da drinkbranders.com
Thank you for your review, Philip! Sorry we didn't have your favorite color and that shipping was delayed a couple of days. Covid has unfortunately proven to be a huge pain in the bum for so many industries and we are doing the best we can with what we've got right now.
We will continue to be up front and serve our customers the very best that we can! Stock is finally getting better again and we'd love to continue earning your business--this time with all the fun lid colors too :-)
Very nice company to work with
Very nice company to work with. Quick on responses, polite, and I was even able to call and talk to a live person. What I liked best was that they were local as in the same state as the company I work for. I really like to support locally if possible since the pandemic has really hurt businesses. My order arrived within 2 weeks of finalizing order.
24 de junho de 2021
Resposta da drinkbranders.com
Thank you for your review, Melissa! Having excellent customer service with real, live humans is really important to us and we are glad that you were happy. High Five to The Mitten State! It's so fun for us to have orders in Michigan :-) We'd love to see pictures of your final product if you can post on our IG or facebook page! We hope to work with you again soon!
Amazing customer service and product!
I work for Zappos and during a recent project of ours we decided to go with DrinkBranders for some custom water bottles. Between Steve (sales) and Samantha (designer) we were 100% taken care of. From my very first call they were incredibly reliable, thoughtful and a pleasure to communicate with. Steve laid out the entire process from the very beginning and every single detail including pricing, mock ups, delivery etc was executed to perfection. That is hard to come by! Samantha worked with our tight schedule to delivery mockups quickly and help with color adjustments. Marcus and Bryan checked in a couple days after we received the bottles to check in and make sure we were happy, which was a really nice plus. We definitely are happy and will absolutely be using them again for our upcoming projects. Big thank you to the DrinkBranders team for everything, we are excited to have found a great partner to work with! /Kate
24 de junho de 2021
Opinião espontânea
Resposta da drinkbranders.com
Thank you so much for your review, Kate! This one especially tugs on the heart strings as my husband and I started DrinkBranders about 7 years ago. During that process we read Tony Hsieh's book "Delivering Happiness" and felt sincerely inspired. We made many decisions during that startup process (hiring, philosophy, team, service, etc.) with Tony and his book in mind. To come full circle and get an order from YOU (Zappos) was a pretty emotional validation for us. So, thank you again. If you have any pics of your final product, we'd love to see them on our IG or Facebook page! We look forward to working with you soon! :-)
Drinkbranders was able to deliver…
Drinkbranders was able to deliver quickly. We had a last minute project to create mugs for our team members and Drinkbranders turned around a quality product very quickly. Great customer service along the way, too! Thank you.
21 de junho de 2021
Resposta da drinkbranders.com
Thank you so much for your review, April! I'm so happy we were able to make something work for your quickly. We would love to see pictures of your final product on our Facebook or IG page if you could post some pics :-) Looking forward to working with you again soon!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.