I’m impressed by the progress DRmare made with the latest version - 3.4. Not only well designed UI, smooth integration with the iTunes but - primarily - extraction quality. In previous versions the so... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great speedy support from DRmare from technical point of view when I signed out life license. Drmare again fully supported to switched my license into my new Mac computer. Wish that DRmare can consid... Ver mais
Best app to convert Apple Music to MP3 unprotected format. Simple and powerful. As a side note, songs must be downloaded in the disk before conversion. Artwork and tags are kept. Customer service is... Ver mais
I have been using this software for nearly 4 years and has been a lot of help. Last month, the software didn´t work properly so i send an email to the costumer support and a real human followed up m... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
DRmare is the best DRM removal solution to remove DRM protection from iTunes M4V purchases and rentals, Apple Music M4P, Audible audioboks, convert iTunes M4V to MP4, M4P to MP3, AAX to MP3, etc. on Mac and Windows.
Informações de contacto
NEW York High Tech RD, 10001, New York, Estados Unidos da América
- 82328789
- suppport@drmare.com
- drmare.com
4,6
Excelente
326 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I paid for one month subsciption and…
I paid for one month subsciption and still don't have a registration code. No one answer for my mail.
12 de julho de 2024
Opinião espontânea
Resposta da DRmare Software
Sorry we didn't get your e-mail. Please check if you have filter settings on your mailbox. Please contact us at support@drmare.com or leave your email and we'll contact you.
Superb Customer Service and Wonderful…
Superb Customer Service and Wonderful Product! Thanks so much Mailin and DRMare Staff.
5 de julho de 2024
Opinião espontânea
Resposta da DRmare Software
Thank you so much for your kind words and support. It truly means a lot to us!
Scammers beware they use fake bot…
Scammers beware they use fake bot reviews. Refused to refund a non working app. Lost $80
1 de julho de 2024
Opinião espontânea
Resposta da DRmare Software
Thank you for taking the time to share your thoughts. We sincerely apologize for your experience not meeting your expectations. Your feedback is invaluable, and we are committed to addressing the issues you raised.
Please contact us at support@drmare.com and let us know how you would like to proceed. We value your business and are committed to making this right for you.
Thank you once again for your feedback.
Very responsive and able to assist in…
Very responsive and able to assist in my matter
4 de julho de 2024
Opinião espontânea
Resposta da DRmare Software
Thank you for your wonderful review! Your support fuels our passion.
5+1 stars
5+1 stars. Excellent program, excellent customer service!
2 de julho de 2024
Opinião espontânea
Resposta da DRmare Software
We are grateful for your positive feedback! It encourages us to strive for excellence.
Best customer service and great easy to…
Best customer service and great easy to use software
27 de junho de 2024
Opinião espontânea
Resposta da DRmare Software
Thank you for your kind support! It’s wonderful to know we have such amazing people behind us.
Excellent customer service and a great…
Excellent customer service and a great product portfolio
24 de junho de 2024
Opinião espontânea
Resposta da DRmare Software
Thank you for your unwavering support. It makes a significant difference in our journey.
Always working great and if there is an…
Always working great and if there is an issue the support always fix it!
Top class⭐️
22 de junho de 2024
Opinião espontânea
Resposta da DRmare Software
We appreciate your thoughtful feedback! Your encouragement inspires us to keep going.
Excellent customer service
Excellent customer service! Product works amazingly.
16 de junho de 2024
Opinião espontânea
Resposta da DRmare Software
Thank you for taking the time to share your thoughts. Your support motivates us to improve.
I had an issue when moving computers
I had an issue when moving computers. There CS team were very responsive to fix the issue.
9 de junho de 2024
Opinião espontânea
Resposta da DRmare Software
Your words of encouragement are truly appreciated. Thank you for being so supportive!
Great support one of the best
25 de maio de 2024
Opinião espontânea
Resposta da DRmare Software
Thank you for your positive feedback! We’re thrilled to hear that you had a great experience.
Amazing Customer Service
Really awesome customer service with good response times super helpful. Very glad I decided to purchase through them!!
19 de maio de 2024
Opinião espontânea
Resposta da DRmare Software
We appreciate your kind words! Your satisfaction is our top priority.
Easy purchase, great customer service
Easy purchase, software works perfectly, had to contact customer service and problem solved quickly
Don't hesitate, its great
20 de maio de 2024
Opinião espontânea
Resposta da DRmare Software
Thank you for your glowing review! We’re delighted to have met your expectations.
Recommended App
Long time user of this product and it has always been near perfect for me. I'm using the Spotify version on a Mac. Would recommend.
16 de maio de 2024
Opinião espontânea
Resposta da DRmare Software
Your positive feedback means the world to us. Thank you for taking the time to share your experience.
Excelente equipo de profesionales
Excelente equipo de profesionales, cuando necesite de sus servicios me respondieron rapido y me dieron las instrucciones para solucionarlo de una manera clara y concisa.
29 de abril de 2024
Opinião espontânea
Resposta da DRmare Software
We’re overjoyed to receive your fantastic review! Your support keeps us motivated.
Great service
they try to help me with every problem a had, they respond very quick and they always were very kind
30 de abril de 2024
Opinião espontânea
Resposta da DRmare Software
Your positive review made our day! Thank you for your trust and support.
Excellent support.
7 de abril de 2024
Opinião espontânea
Resposta da DRmare Software
Your fulfillment is our utmost concern. We value your support!
Very fast help and support.
Very fast help and support.
Everything works ok now.
Thanks
8 de abril de 2024
Opinião espontânea
Resposta da DRmare Software
We always put your satisfaction first. We appreciate your support!
Very supportive Support!
Contacted the Support section for help with a problem. They responded within twenty four hours and their solution worked. Can't ask for more than that!
2 de abril de 2024
Opinião espontânea
Resposta da DRmare Software
Ensuring your satisfaction is our foremost goal. Your support means a lot to us!
Ottimo software supportato da una…
Ottimo software supportato da una assistenza tecnica molto attenta e precisa …
2 de abril de 2024
Opinião espontânea
Resposta da DRmare Software
It’s great to hear that you’re pleased with our software! Your contentment is our ultimate aim. Thanks for backing us!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.