I live in the US and was on a search for compositions by the Australian composer, Peggy Glanville-Hicks (20th c., not "Old Music" :-)) Ordering was easy and both Old Music and Royal Mail provided tim... Ver mais
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Leia as opiniões dos outros
My Sigo Tenor is fabulous, and I appreciate the feedback by The Early Music Shop. I initially thought that it was playing flat but I was totally wrong ! I had the head unnecessarily pulled out. Tha... Ver mais
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I made a mistake and ordered the wrong recorder but with the help of Alfie from Early Music the mix-up was able to be rectified. The right recorder is now in the post and the wrongly ordered instrume... Ver mais
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As always, the EMS did their best to supply what I was looking for. The instruments were clearly displayed and the full range was on offer enabling me to make an informed choice.
A empresa respondeu
Informações sobre a empresa
- Loja de música
- Serviço de aluguer de instrumentos musicais
- Reparação de instrumentos musicais
- Loja de instrumentos musicais
- Loja de partituras
- Loja de instrumentos musicais usados
Escrito pela empresa
The Early Music Shop is the largest source of historical musical instruments worldwide. We are an independent music shop specialising in Early Music instruments, accessories and printed music. Our expert staff have years of experience helping you to find the perfect instrument for you!
Informações de contacto
The Early Music Shop, Salts Mill, Victoria Road, BD18 3LA, Shipley, Reino Unido
- +44 1274 288100
- hello@earlymusicshop.com
- earlymusicshop.com
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da The Early Music Shop
Great to hear - thank you!
Your sense of friendly responsibility…
Your sense of friendly responsibility to a customer is quite refreshing to a North American accustomed to the idea that, once the price of a commodity has been paid, that commodity has served its entire purpose. Your having optimized the instrument’s appearance and sound setup speaks of professional pride and care to avoid client disappointment. I’m very grateful for it.
21 de março de 2026
Resposta da The Early Music Shop
Thank you for such a thoughtful review - we really appreciate you taking the time to say this. We take a lot of pride in making sure instruments arrive playing and looking their best, so it’s lovely to hear that it made a difference.
Great communication
Great communication, punctual delivery, sustainable packaging. Website easy to use and helpful recordings of recorders !
17 de março de 2026
Resposta da The Early Music Shop
Thanks for this detailed feedback, great to hear!
Resposta da The Early Music Shop
Thank you, always good to hear!
Resposta da The Early Music Shop
Great to know!
Plenty of ready advice
Plenty of ready advice. A great selection of recorders to suit any budget with information about each one. Delivery service excellent.
28 de março de 2026
Resposta da The Early Music Shop
Thank you for the positive feedback.
Fantastic All Around Experience
Easy ordering process; great variety of instock instruments; quick shipping
16 de março de 2026
Resposta da The Early Music Shop
Thank you!
Fabulous instrument, exceptional customer service
Alfie is a star. ⭐ His advice and guidance led me to the purchase of a fabulous bass recorder which I fell in love with the first time I played it!
27 de março de 2026
Opinião espontânea
Resposta da The Early Music Shop
We agree (and we'll let Alfie know)! Hope you continue to enjoy your recorder.
It was easy to order on the website
It was easy to order on the website. Pricing was clear, good description and prompt shipping. The tracking provided was excellent and the item arrived well within the indicated time frame to me here in Canada.
I will absolutely consider ordering from you for any future Musical purchases. Thank you !
16 de março de 2026
Resposta da The Early Music Shop
Thank you, we're glad to hear that it arrived with you swiftly and safely. We look forward to welcoming you back!
Resposta da The Early Music Shop
We always try our best, and so good to know that your order went smoothly and arrived promptly. Thank you.
Not on the job
I have dealt with this company for about 40 years, I have found them honest and normally reliable. However this time they let me down over a stockout and failed to deliver my strings order even after 2 months. I had to chase them ... a company that was on the job would contact the customer and keep them informed of delays without having to be chased
13 de março de 2026
Resposta da The Early Music Shop
Thank you for your long-standing support over the years - it really does mean a great deal to us.
You’re right to expect better communication from us, and we’re sorry that on this occasion we didn’t keep you properly updated while we were waiting on stock from our supplier. We should have been in touch sooner, rather than you having to chase.
As soon as it became clear, we sent what we had available and issued a refund for the remaining items straight away, but we appreciate that the delay and lack of communication was frustrating.
Thank you for your honest feedback.
EMS has exceptional customer service!
I have always received excellent customer service from Alfie and crew at EMS, and I won an opportunity to take part in an exceptional promotion involving an EMS Heritage Six Course Lute during a 400 year celebration of Dowland and his lute compositions. My lute is a joy to play, and and a beautiful work of craftsmanship. Every time I play it, or one my wooden recorders, I am transported back in time to enjoy the music of the Medieval, Renaissance and Baroque ages. EMS is my go to shop for early instruments par excellence!
12 de março de 2026
Resposta da The Early Music Shop
Thanks so much for this, it is really appreciated. We’ll make sure Alfie and the team see your kind words. Delighted to hear you’re enjoying the lute and that it’s getting plenty of use. It is indeed a joyful instrument!
Thanks again for your support - we look forward to welcoming you back.
kind helpful and patient.
You were very kind, helpful and patient on the phone helping me to choose the right instrument for me.
it was a quick easy service and a good result. Thank you.
10 de março de 2026
Resposta da The Early Music Shop
What a lovely review to read – thank you.
Choosing the right instrument is such a personal process, so we’re really glad we could help you find something that feels like the right fit.
Wishing you lots of enjoyment with your new instrument 🎶
My Kung bass recorder restored new
My Kung bass recorder restored new. I love it thank you
11 de março de 2026
Resposta da The Early Music Shop
Great stuff! We’ll let Barry our technician know. Thank you for your feedback.
I ordered a new tenor recorder
I ordered a new tenor recorder. Went dine as usual. but then was wrongly-delivered. Support from customer service waas polite and helpful. |I tracked down my parcel myself, so all well
10 de março de 2026
Resposta da The Early Music Shop
So glad you managed to track it down and it eventually reached you safely. Enjoy your new recorder!
Great service
Easy to order. Received quickly. I had to return the item for personal reasons and this was dealt with and refunded quickly and easily.
9 de março de 2026
Resposta da The Early Music Shop
Glad we were able to help out with this. Do let us know if we can be of service in the future.
Resposta da The Early Music Shop
All great feedback. Thank you 🙏
Order dispatched and delivered to…
Order dispatched and delivered to chosen address without problem
9 de março de 2026
Resposta da The Early Music Shop
Great news, thanks for letting us know.
Resposta da The Early Music Shop
Thank you, very good to hear this. We will pass it onto our team!
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