Service delivered within time frame. Very clear report. It was great to know when sample was received. Was awarded a refund as paid at post office for posting. Refund csme back very quick. Most im... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Service delivered within time frame. Very clear report. It was great to know when sample was received. Was awarded a refund as paid at post office for posting. Refund csme back very quick. Most im... Ver mais
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Had a test done 😂 I obviously knew he was my son's dad but he had doubt because a photo he had showing dad with dark hair son with blonde hair and people said no he can't be yours 🙄 any way me n son... Ver mais
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I did the Ancestry DNA test, was not was advertised or what i wanted. No mention of ethnicity or country breakdown like other DNA tests. Meaningless results, the ancestry map shows i'm European.... Ver mais
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A dog test - we homed an unknown breed of lurcher last November. This guy has changed our lives for the better and he seems to have a magical effect on everyone he meets. We were delighted to find out... Ver mais
A empresa respondeu
EasyDNA UK specialises in the provision of fast, accurate and accredited DNA testing services which include paternity, relationship, ancestry, forensic health and clinical DNA testing. With over 13 years experience we are one of the world's leading DNA testing service providers offering our services worldwide.
Reino Unido
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
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Quick processing time, excellent customer service

Resposta da EasyDNA UK
Fantastic fast service and results even more fantastic, present for our twins 18th birthday are they identical and to find out they 99.99999991% a question they asked for years. Excellent communication from company would highly recommend.

Resposta da EasyDNA UK
Customer service was very helpful and the result came back even before the proscribed date.
DNA ancestry style report bought for me by my partner as a present - she paid around £130 and had checked with the company what we got for that. Instructions and communication initially very good. Then got an email to say I had to pay a £50 ‘Release Fee’ to get the results. This made me suspicious, I challenged it and said if I found out this was a scam I would report them to Trading Standards. Then got an email quickly after to say this fee would be ‘waived’ Hmmm . . .
Actual results look ‘scientific’ but just told me I was in a certain group which migrated to Europe from Middle East/Asia about 25,000 years ago and that many European men were in the same group. Not exactly stunning then for £130. Not the ‘x% this, x%that’ which we were expecting

Resposta da EasyDNA UK
I have used this service very happy with my results I would highly recommend this service 100%
I had my 2 dogs allergy tested. The results were remarkable, totally different from what I expected. After eliminating the trigger foods and supplements from their diet, I now have happy healthy dogs.
I would recommend easydna
Thank you
Very happy with the service provided. The whole process was straight forward and results were emailed in 5days.Customer service were very helpful too. I contacted them at 6pm and got a reply within half an hour.. would recommend them
Results arrived 3 days earlier than expected. All my questions answered by knowledgeable staff.
Great service and very helpful from the off. Recommend
Sent off for a dog breed test, kit came out fast but took almost 6 weeks to get results, after emailing and questioning. Turns out our staffy cross is a st Bernard crossed with an Irish wolfhound......what a load of nonsense, don't waste your money!

Resposta da EasyDNA UK
A fast efficient service. I created my own sample collection kit following their instructions which was straight forward. The communication and update on the process was great and my result came 1 day earlier than anticipated. Many thanks.

Resposta da EasyDNA UK
I paid a lot of money for the easy dna gender test. At 15 weeks I took the test, followed the instructions correctly and awaited my results. I was thrilled when after 3 daughters the results came back saying I was having a much wanted baby boy. However, a few weeks later the 20 weeks scan showed a perfectly healthy baby girl!!!! I did a further test with nimble diagnostics which showed girl.
I emailed easy dna who appeared not to show any regret for the mistake that they had made and sent me back an insincere email to reply. I wish I had never had the dna test, it’s been harder accepting another daughter when I spent several weeks believing it was a son. Please don’t waste your money the company is a con.
There's was confusion with deliveries as my kit never got delivered to me. The Manager stated he would get another sent out via recorded delivery so I could track it and a signature upon delivery and I asked for tracking details via email he was more than understanding and I grateful. Upon still not having received my kit I phoned up ..no tracking details sent to my email. The adviser was obstinate and claimed rather nonchalantly if I didn't want to listen there are no notes about tracking details but she would send another kit out ..it's not their fault but royal mail and I should take it up with them (I was stunned)
I got put through to the Manager and he was nasty and rude and spoke over me!? Then contradicted and said I was speaking over him! Gave me rules and terms ..it was in no uncertain words either shut up and wait or refund.
1. The mere inconvenience of waiting around for a kit and then another kit apparently being sent out but no one has tracking details.
2. I used this service based on reviews alone and how efficient the company is ...clearly I received the wrong end.
3. Such a shame and misconduct

Resposta da EasyDNA UK
Very good company to deal with, they advised us when they had received our sample and we received the results much sooner than the 3 weeks we thought we would have to wait. Results came through by e-mail and with a hard copy by post, Excellent service, would highly recommend.

Resposta da EasyDNA UK
I help to get more costumer thanks very much

Resposta da EasyDNA UK
Excellent easy and fast , would use again
Many thanks

Resposta da EasyDNA UK
I have found EasyDNA to be incredibly helpful when dealing with a stressful and complicated matter such as DNA testing.
I wish to thank all the staff particulary Stephen Ford for his invaluable assistance through all this and would have no hesitation in recommending them

Resposta da EasyDNA UK
Very quick service. Easy to follow instructions. I got my results earlier than expected.

Resposta da EasyDNA UK
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