Econnex Opiniões 45

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Be aware, I gave out my information thinking this site was legitimate. They have either sold my number or have passed it on and now I have started receiving pre recorded scam calls from generated numb... Ver mais

Classificada 5 em 5 estrelas

Econnex is a legit Australian comparison platform that helps users find and switch electricity, gas, internet, and mobile plans. It’s free to use, simple, and convenient. However, it doesn’t compare e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve used econnex multiple times to compare and switch utilities to get better deals. Always been an easy process using their website to switch. In fact it’s almost easier than going through the utili... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had an excellent experience with Econnex! The comparison process was fast and simple—I was able to find a great energy plan within minutes. Switching over was seamless and stress-free. Their customer... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Site de comparação de preços

Escrito pela empresa

Econnex is an Australian-owned comparison platform helping individuals, businesses, and households explore and compare services such as electricity, gas, internet, mobile, solar, credit cards, personal loans, and more. We partner with a range of trusted providers to offer transparent information so you can make informed decisions with no promoted listings or biased recommendations. Our platform is 100% online, secure, and designed to simplify switching. Whether you're looking to save on your bills or find a plan that better suits your needs, Econnex helps you compare, switch, and save - easily.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

45 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(45)

7 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Be aware

Be aware, I gave out my information thinking this site was legitimate. They have either sold my number or have passed it on and now I have started receiving pre recorded scam calls from generated numbers.

16 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Random Delay, Held Request Without Contact or Action

Signed up to have a connection, still 3 days after the connection was arranged to be made there was no electricity, I called them, was told it is still in, "validation" with their company and had not even been sent to the electricity provider to actually even be processed. This, "pre-validation" before being sent to the electricity provider was not mentioned in the email or any documentation, when I asked how long this process generally takes, I was told, "we don't know" and that it would take, "an indeterminable amount of time and it is different for everyone."
I was told to, "check back tomorrow" and that if the accounts department had issue with my address or other such things, they will contact me.
I asked to be able to contact the department to verify my information and this request was rejected.
I provided the NMI.
I thought the electricity must already be on since it was after the move-in date, I had tradies go to the property to deal with renovations, there was no electricity and was charged $400 by them.
I signed up directly with an energy provider and was able to get service the next day.

18 de maio de 2026
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

We're sorry to hear about the delays and the frustration this caused.
We would like the opportunity to review your application and better understand what occurred. Unfortunately, we're unable to identify your account from this review alone. Please contact us at support@econnex.com.au with your reference number and details so our team can investigate the matter thoroughly and assist further.

Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Quick and easy

Quick and easy, also provide full detail of the plan. Recommended

14 de fevereiro de 2026
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thanks for the great feedback.

We’re glad you found the process quick and easy, and that the plan details were clear. We appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

Great way to save on utilities

Very responsible and quick to address issues. Responsiveness is great with them. I have saved heaps through using econnex for years

13 de fevereiro de 2026
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thanks so much for the kind words.

We’re glad you’ve found value in using Econnex over the years and that our team has been responsive when needed. We appreciate your continued support.

Classificada 1 em 5 estrelas

OVER THE PHONE

OVER THE PHONE, change my business electricity account to different plan, mentioned that i will receive $400 gift card, but never sent any. they provided falsify information, don't believe their words

19 de março de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Hi, sorry to hear this and we understand why you’re concerned.

We’d like to look into this properly, but we’ll need a few details to identify the application and check what offer applied. Please email support@econnex.com.au with your business name, contact number, and any reference details so the team can review and share a clear resolution.

Classificada 1 em 5 estrelas

Worst experience with this provider

Worst experience with this provider - signed up via cashrewards with a promise of $150 cashback.....but NOTHING! No help in sorting out this problem. Off shore call centre is a JOKE - roosters crowing in the background!!!! Deal with providers themselves and not this pack of scammers!

30 de abril de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Hey Brett!
Your cashback has been successfully received through Cashrewards, processed directly under their promotional terms. Our team worked with Cashrewards to ensure the payment was completed, and we appreciate your understanding throughout the process.

Classificada 5 em 5 estrelas

I recently used Econnex to compare electricity providers

I recently used Econnex to compare electricity providers and found the process efficient and user-friendly.
The platform’s interface allowed me to easily compare multiple plans side by side,
which helped me identify a cost-effective option that suited my needs.
As a result, I was able to save both time and money. Econnex also offers rewards for switching providers,
which added extra value to the experience.
Overall, my experience with the platform was smooth and hassle-free, and it provided a practical solution for managing energy provider choices.

15 de junho de 2025
logótipo da Econnex

Resposta da Econnex

Thanks for sharing your experience! We’re glad you found the comparison process efficient and easy to use, and that it helped you choose a plan that fit your needs.

Classificada 4 em 5 estrelas

Easy and quick to apply

Easy and quick to apply very happy I didn't have to mess around great job

27 de julho de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thanks! Glad the application was quick and easy—appreciate your feedback!

Classificada 5 em 5 estrelas

Great service

Great service, actually does give you the gift card albeit in 60-90 days time, will continue to use!

28 de março de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thanks for the kind words! We're glad you had a great experience and appreciate your patience with the process. Happy to have you with us!

Classificada 5 em 5 estrelas

Econnex is a legit Australian…

Econnex is a legit Australian comparison platform that helps users find and switch electricity, gas, internet, and mobile plans. It’s free to use, simple, and convenient. However, it doesn’t compare every provider on the market, so you might not always see the best overall deal. Still, it’s a useful tool to start your search and save time.

29 de maio de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thanks for the honest review! We're glad you found Econnex useful, simple, and convenient. You're absolutely right—while we don't compare every provider, we aim to make the process easier and faster with a wide range of trusted options. Appreciate your thoughtful feedback!

Classificada 5 em 5 estrelas

Recently used econnex to get a better…

Recently used econnex to get a better rate on my power usage. Process was super easy and setup with my new provider was seamless.

11 de abril de 2025
logótipo da Econnex

Resposta da Econnex

Thanks for the great feedback! We're glad the process was easy and that the setup with your new provider went smoothly. Happy to have helped you find a better rate!

Classificada 5 em 5 estrelas

Great experience

Great experience, quick and easy comparison of energy plans and easy sign up and connection

1 de fevereiro de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thanks for the great feedback! We're happy to hear you had a smooth experience comparing energy plans and signing up. Glad we could make the process quick and easy for you!

Classificada 5 em 5 estrelas

Great stuff ovaerla

Great ovaerla

23 de maio de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thanks for the feedback! We're glad you had a great overall experience with Econnex. Let us know if you ever need help comparing again!

Classificada 5 em 5 estrelas

I have used Econnex to compare my…Electricity

I have used Econnex to compare my electricity and then I was able to sign up for the best provider as they did all my work.

3 de fevereiro de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thanks for your review! We're glad Econnex made it easy to compare and helped take care of the sign-up process for you. Great to hear you found the right provider with ease!

Classificada 5 em 5 estrelas

Fantastic experience

Fantastic, easy to navigate comparison sites. It's easy to compare between companies and I like how you can compare multiple services on one site.

23 de maio de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thanks for the great feedback! We're glad you found the platform easy to navigate and helpful for comparing multiple services in one place. Happy to support your next switch whenever you need!

Classificada 1 em 5 estrelas

Avoid

They offered gift cards for using their platforms, but never paid out. When I followed up, and provided evidence of my sign-ups, they just gave excuses and then ignored me.

They are also known for paying for reviews on Google, ProductReviews, etc.

Do yourself a favour and use a legit government website instead (e.g. energymadeeasy.gov.au, compare.energy.vic.gov.au).

16 de maio de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Hi, we’re sorry to read this and understand why you’d feel frustrated.
Gift card offers are linked to specific campaigns and eligibility conditions. We’d like the opportunity to review what happened in your case and clarify the outcome. Please contact support@econnex.com.au with any reference details so the team can look into this and respond properly.

Classificada 5 em 5 estrelas

Powerful and featureful Comparison site for internet and power

Recently I used econnex website to compare my electricity plans as my previous company had increased the rates by a fair amount. They were running a promotion for new signups so I was even more excited. I just hopped on to the site and selected my required filters and I was presented a hughe list of options with so many filters and combinations of options to select my final option. It was so powerful tool and it helped me a lot in finally choosing my provider. I was also eligible for a promotional credit after keeping my service intact with the electricity and gas vendor which I am expecting to come in July. I have had prior experience with them in comparing NBN services as well which helped me get the cheapest and fastest plan. I am going to recomment econnex to everyone planning to make a switch.

7 de março de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thank you for the detailed and thoughtful review! We're so glad Econnex helped you find the right electricity plan—especially during a rate increase—and that you found the platform's filters and options powerful and easy to use. It's great to hear that your past experience with NBN comparisons was just as helpful. We appreciate the recommendation and your ongoing support!

Classificada 5 em 5 estrelas

Excellent service

Have used them multiple times to change my electricity & gas in the past and never had any issues. Great rates comparison and rewards for switching.

21 de maio de 2025
Opinião espontânea
logótipo da Econnex

Resposta da Econnex

Thanks so much for your continued trust! We're glad to hear you've had consistent, issue-free experiences and found the rate comparisons and rewards helpful. We're here whenever you need!

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