Be aware, I gave out my information thinking this site was legitimate. They have either sold my number or have passed it on and now I have started receiving pre recorded scam calls from generated numb... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Econnex is a legit Australian comparison platform that helps users find and switch electricity, gas, internet, and mobile plans. It’s free to use, simple, and convenient. However, it doesn’t compare e... Ver mais
A empresa respondeu
I’ve used econnex multiple times to compare and switch utilities to get better deals. Always been an easy process using their website to switch. In fact it’s almost easier than going through the utili... Ver mais
A empresa respondeu
Had an excellent experience with Econnex! The comparison process was fast and simple—I was able to find a great energy plan within minutes. Switching over was seamless and stress-free. Their customer... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Econnex is an Australian-owned comparison platform helping individuals, businesses, and households explore and compare services such as electricity, gas, internet, mobile, solar, credit cards, personal loans, and more. We partner with a range of trusted providers to offer transparent information so you can make informed decisions with no promoted listings or biased recommendations. Our platform is 100% online, secure, and designed to simplify switching. Whether you're looking to save on your bills or find a plan that better suits your needs, Econnex helps you compare, switch, and save - easily.
Informações de contacto
Suite 19.02, Level 19/570 George St, Sydney NSW, 2000, Sydney, Austrália
- 1800013000
- support@econnex.com.au
- econnex.com.au
3,8
Bom
45 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy switch online
Easy switch online with sufficient comparison details. Promised gift of $250. Will see the result later.
28 de março de 2025
Opinião espontânea
Resposta da Econnex
Thank you for your feedback! We're pleased to hear the online switch process was easy and the comparison details were helpful. If you have any questions about the gift card or need support, feel free to reach out—we're here to help!
Scam company
Scam company that purchases your information from other vendors. Do not stay on the phone with them.
25 de março de 2024
Opinião espontânea
Resposta da Econnex
We’re sorry to hear that you feel this way. We want to assure you that Econnex operates transparently and in full compliance with privacy laws, including the Privacy Act 1988 (Australia). We do not purchase personal information from third parties, and we only contact individuals who have engaged with us through legitimate channels.
If you have any concerns about how your details were obtained, we’d be happy to investigate further. Please feel free to reach out to us at support@econnex.com.au or 1800 013 000, and we’ll be glad to assist.
Fraudulently submitted a 2nd…
Fraudulently submitted a 2nd application in my name to energy provider WITHOUT my permission.
4 de julho de 2023
Opinião espontânea
Resposta da Econnex
We take this matter very seriously and sincerely apologize for any confusion or concern caused. Econnex operates under strict compliance with industry regulations, and we do not submit applications without a customer's explicit consent.
We would like to investigate this issue to understand what happened and ensure it is resolved. Please contact us at support@econnex.com.au or 1800 013 000 so we can review the details and assist you as soon as possible.
Econnex online electricity comparison - a con
I did an online comparison electricity suppilers via Econnex. Have to enter personal details, then got a pushy call telling me I had two options, the best with my current retailer. It wasnt the best, I indicated that and that I would not make a decision over the phone. I requested they email me comparison details, they didn't. Got another call, same thing, still no email. They are only after a referral fee, and dont recommend the best retailer. Note their advice "This Econnex Comparison platform is powered by CIMET Sales Pty Ltd ABN 72 620 395 726. We do not compare all brands in the market, or all products offered by all brands. At times certain brands or products may not be available or offered to you. If you proceed with a retailer plan through the Econnex Comparison platform; Econnex Comparison, CIMET Sales and CIMET Sales partners may each receive a referral fee."
23 de setembro de 2023
Opinião espontânea
Resposta da Econnex
Thank you for sharing your experience. We sincerely regret any frustration caused and appreciate the opportunity to clarify how our comparison platform works.
Our goal is to provide a convenient way to compare electricity plans based on the information available from our partnered retailers. While we do not compare every provider in the market, we strive to present competitive options tailored to your needs. Transparency is important to us, which is why we disclose how our platform operates, in our terms and conditions.
We apologize if our follow-up calls felt persistent, and we respect your decision to take your time before making a choice. We’d be happy to ensure you receive the comparison details you requested—please contact us at support@econnex.com.au or 1800 013 000, and we will make sure your concerns are addressed.
Received a cold call today
Received a cold call today, have never heard of the company. I told them I was not interested in solar at the moment and he started to become a bit pushy. Would not stop trying to sell to me even though I said many times I'm not interested. I ended up hanging up on him. Cheers.
3 de junho de 2020
Opinião espontânea
Resposta da Econnex
Thank you for your feedback. We understand that receiving an unexpected call can sometimes be inconvenient. Our team reaches out to inform customers about available options, and we always aim to have respectful and helpful conversations.
We appreciate you sharing your experience, and we will ensure our team remains mindful of customer preferences. If you ever wish to explore energy or solar options in the future, we’d be happy to assist at your convenience.
Wishing you a great day!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.