What I like about this company is that no matter what I ask about a web hosting topic, I can trust that they will send me a helpful answer. This time I got a thorough answer about what I was asking,... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have been with Eco Web Hosting for over 5 years now and never regretted it. I host sites for friends, family and some small businesses. I have found them to be supportive and informative all the tim... Ver mais
Technical support is outstanding. The staff are very helpful even when the problem is of one's own making. Uptime is good and the system easy to navigate when setting up new websites. Bonus is they us... Ver mais
Junk service from the ashes of a once very good company. Email is constantly down, web hosting fails regularly. Support just offer understanding words (no doubt written by AI) but they do nothin... Ver mais
Informações sobre a empresa
Escrito pela empresa
Eco Web Hosting is a UK-based hosting company focusing on fast and eco-friendly web hosting. We wanted to create a company that values quality products and exceptional customer service over acquisitions and sales figures. Our packages include 100% SSDs, free Let's Encrypt SSL certificates, 10GB mailboxes, support through live chat or tickets, and trees planted for every hosting package purchased. Give us a call on 0330 043 0712 to get started today.
Informações de contacto
Enix Ltd t/a Eco Web Hosting, 16-18 Barnes Wallis Road, PO15 5TT, Segensworth East, Reino Unido
- 0330 043 0712
- sales@ecowebhosting.co.uk
- ecowebhosting.co.uk
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
What a great company
What a great company, I have been with these guys for years and they are just amazing! There whole team is just great, problems are fixed in a timely fashion and all support tickets (no matter how stupid/simple... hangs head in shame) are resolved and the issue explained.
Amazing company!
Alway on the ball
Alway on the ball. Happy to help with any issues. Great company to be with.
Very good support but facing downtimwa…
Very good support but facing downtimwa with emaila
What took me 2-3 days originally
What took me 2-3 days originally, getting there slowly, Adam came along and hit the nail on the head in the first 3 emails. He's astonishingly proficient and knowledgeable; he's helped me and sorted a variety of different issues.
Bravo!
Not just Adam
Not just Adam - took a few people to resolve the issue but they sorted it out eventually
Really quick response and resolution.
Relieved to have the help
I think it was so far my best customer service experience this year. Very calm, thorough, and helpful
My issue was resolved in under 20 min
My issue was resolved in under 20 min, and I was informed all the time about the status.
Honestly they are always great
Honestly they are always great at responding to my quires big and small they always have knowledgable answers to my questions and resolve and get back to me promptly.
I’ve been a loyal customer with Eco Web…
I’ve been a loyal customer with Eco Web Hosting for a long time. Whenever I have an issue and need to raise a ticket the support is always first class and resolved quickly and smoothly. Most recently had an issue with a dns resolver cache meaning an SSL cert was failing to issue. Fraser dealt with the issue swiftly and professionally and explained everything really well. Thanks guys.
Excellent company
Excellent company, good value hosting and responsive and helpful customer service (AI then person) if needed.
Great support team
Great support team; whenever I’ve had an issue, they’ve resolved it immediately. That’s how you build great trust and peace of mind.
Hosting support like no other
I am a software developer but hosting and networking is my weakness... Eco Web Hosting really make it simple, if ever I have had confusion of "errors" (almost always self-inflicted) the team respond to support tickets super-fast! I mean within the hour, often within minutes, and nearly always have it resolved within two emails. They are so efficient, knowledgeable and friendly.
Highly recommended!
Oh and super competetive pricing too, for top tier service!
Very helpful and communicative
Very helpful and communicative!
Our issue has created quite a stressful time and if you hadn't communicated the way you have, it would have been even more stressful.
Thanks for a great service!
Amail is very rude
I would like to provide feedback regarding my interaction with Amal. I was asking for information that I had not yet been given, but the response I received came across as rude. The chat was opened without clearly providing the information I needed, which made the interaction confusing and uncomfortable. I believe a more respectful and helpful approach would improve communication and create a better working environment.
Very good customer and technical…
Very good customer and technical support regarding my domain names - would highly recommend!
An issue I raised with Eco Web Hosting…
An issue I raised with Eco Web Hosting turned out not to be their problem. However, initially Remi and then Vanessa went above and beyond to assist me in directing me to the root cause and I am now hopeful of achieving a resolution. I feel confident that we’ll get our issue sorted. Vanessa was extremely helpful, polite, friendly and efficient in her responses. The five stars are fully deserved!
Excellent - as always
The service from Fraser was the high standard I expected - as always when dealing with Eco Web Hosting.
The Staff here are super helpful
The Staff here are super helpful, friendly and on the ball!
I got my new Managed WordPress package and my Domain Name transferred in no time, what a fantastic job! Thank you to all the Staff who have helped me!
Excellent technical support staff
Excellent technical support staff. Very responsive and pleasant to interact with. I've been with EWH for several years, have opened a few tickets, and every interaction has been friendly, professional, and helpful, even when I'm taking time from their weekends!
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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Aqui estão 8 dicas para escrever óptimas avaliações.
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