I love the quality and pattern design around the hood. The colors are vibrant and better looking than the pictures online. A lot better in person! It's very special to me to find the right Pancho that... Ver mais
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Leia as opiniões dos outros
The poncho (nambija) is even more beautiful than i thought it would be, plus it's soft and warm just as described! Very high quality wool blend. It also came with free dark chocolate which i thought w... Ver mais
Saw one of these on an Instagram video so naturally my brother I bought matching ponchos but in different colors. Got delivered from Ecuador in just a couple days, they look even better in person, sup... Ver mais
Unfortunately, I did not get my order due to possible theft from outside my building. It came a day early and we were planning to be home the next day. Although I cannot rate the product, I can rate t... Ver mais
Informações sobre a empresa
- Loja de roupas de exterior
- também em
- Decoração e Design de Interiores
- Exportador de artesanato
- Loja de chapéus
Sobre Ecualama
Escrito pela empresa
About ECUALAMA
Our story is one of handcrafted tales. We do our best to support local communities of artisans in Ecuador, especially in the world's famous Otavalo city. Our goal in ECUALAMA is to help local artisans to represent hand crafted, fair traded, natural products all over the world. Be a part of the ECUALAMA story.
Informações de contacto
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, Reino Unido
- info@ecualama.com
- ecualama.com
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 22% das suas opiniões negativas
Geralmente responde dentro de um mês
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My baby alpaca blankets is so soft and…
My baby alpaca blankets is so soft and cozy that I ordered 5 of them as Christmas gifts. Ordering was smooth and I received them quickly. I love this company and will definitely order more in the future.
22 de dezembro de 2025
Not alpaca wool! Plastic mix
Not alpaca wool! I spent a lot of money on a blanket and it came smelling HEAVILY of chemicals. I have a lot of experience with alpaca wool and this is NOT what was advertised at all..I purchased this as a Christmas gift and it was NOT CHEAP. This product is mixed with plastics!!! I am very disappointed and upset. The reviews on here do not reflect the quality of the product nor the honesty of the company!
25 de dezembro de 2025
Opinião espontânea
Resposta da Ecualama
Hi there — I’m really sorry your gift experience felt disappointing. Thank you for telling us so we can fix it.
I’ve checked the item you purchased and it’s our 100% llama wool blanket (not alpaca). It’s hand-woven by our partner artisans in Ecuador and contains no synthetic fibers or acrylic. Llama and alpaca are both camelid fibers, but they feel a bit different: llama is a touch more robust, while baby alpaca is extra silky.
About the smell you noticed: natural animal fibers can carry a distinct scent when they’ve been sealed for a long journey. Wool fibers contain natural oils/waxes (often referred to as lanolin). Llama fiber has very little compared with sheep’s wool, but when any natural oils are concentrated inside a sealed bag, some people perceive the first whiff as sharp or even “gasoline-like.” That’s a normal, temporary odor from the fiber’s natural oils—not plastics or chemical softeners—and it clears quickly with a little care:
• Air it out 24–48 hours in a dry, shaded place.
• Light steam or a cool iron through a pressing cloth helps.
• Optional: a gentle cold-water soak with a wool-safe soap, then lay flat to dry (no fabric softener).
Your trust matters more than any explanation. If the blanket isn’t what you hoped for, we’ll make it right. Please email us here with your order number to info@ecualama.com and we’ll sort everything for you promptly.
We stand behind our artisans and materials, and we want you to feel great about both the quality and the story behind your purchase. Thank you for giving us the chance to make this right.
The delivery was quick and efficient
The delivery was quick and efficient, and I was delighted with the lovely bonus gift that accompanied my order. The blanket is stunning, with its vibrant and soft colors. I would definitely suggest this to others!
26 de dezembro de 2025
Opinião espontânea
Absolutely exceptional store!
Absolutely exceptional store!
Their products are of superb quality, comfort and style.
I received a queen size blanket as a gift from Ecualama - fell in love with it and then bought a queen size blanket and a hat for my boyfriend this Christmas 🎄. They wrote my holiday wishes on a gorgeous postcard from Ecuador!
I was blown away 🤩.
They even sent me free bracelets, gloves and delicious chocolate- all hand crafted! Love your stuff!!!🫶🏻💋
Thank you so much for that 🥰
16 de dezembro de 2025
Opinião espontânea
Produkty najwyższej jakości zgodne z…
Produkty najwyższej jakości zgodne z opisem. Firma bardzo szybko wysyła zamówienie. Jest również pomocna w przypadku problemów z dostawą ( kurier nie zawsze terminowo realizuje dostawę). W przesyłce zawsze jest miła niespodzianka. To nie pierwszy mój kontakt z tą firmą i serdecznie ją polecam.
21 de novembro de 2025
Soft, warm, fast, and accurate
Delivery was fast and the shipment was accurate. I ordered several ponchos and the only thing I wished I paid attention to was the weight and thickness of my products. My product are warm soft and colorful,
21 de novembro de 2025
Our new blanket has a stunning pattern…
Our new blanket has a stunning pattern of blue, burgundy and cream. We love it.
23 de outubro de 2025
Nice to look at, but not very warm.
Due to vagaries in their website, I wound up buying 3 queen size blankets. The blankets are visually very pleasing, but they are so thin that their thermal characteristics are wanting. I would not buy another.
10 de novembro de 2025
Opinião espontânea
Resposta da Ecualama
Hi there—thank you for the honest feedback. I’m sorry for the confusion on our website and that the blankets didn’t feel as warm as you hoped.
This particular queen collection is woven to be lightweight and breathable for year-round use, which can read as “thin” compared to heavy winter bedding. If you’re after a winter-ready layer, our llama wool range have a denser construction that retains more heat.
We’d love to make this right and guide you to a warmer option that truly fits your needs. Please email us at info@ecualama.com with your order number — we’ll give you a tailored recommendation and extend a little thank-you for the trouble.
Every piece is hand-woven in Ecuador by our partner artisans, and your comfort matters as much as the craft. We appreciate the chance to earn back your trust.
Not 100% Alpaca , but still nice
fast delivery, lovely quality. Too bad it isn't 100% Alpaca for that price . But good design , a bit small for a 1.90m person =)
24 de outubro de 2025
I will purchase again.
The ponchos were exactly as described by Ecualama on their website, quality materials and fast shipping.
23 de outubro de 2025
Lightning fast shipping
Lightning fast shipping. Awesome product. Warmest blanket I've ever had. Lightest blanket I've ever had. Softest blanket I've ever had. I'm going to be buying some for Christmas presents.
23 de outubro de 2025
First time buyer
First time buyer. Totally happy with my new large blanket. I wish that they made pillow shams. 😊
22 de outubro de 2025
Please support them
We ordered a blanket (which is LOVELY and COZY and WONDERFUL) and the service was efficient and prompt. Cannot recommend Ecualama enough! Please support them.
1 de julho de 2025
Opinião espontânea
Great service and a great product
26 de setembro de 2025
Beau poncho de bonne qualité reçu…
Beau poncho de bonne qualité reçu rapidement.
14 de outubro de 2025
Opinião espontânea
Ce poncho est magnifique !
Colis reçu en avance, bien protégé. Ce poncho est magnifique ! Un peu chaud pour la saison, il me tarde de le porter, il va y avoir des jaloux ! De plus livré avec petits cadeaux : Gants et chocolats. Je recommande à 400 % !
26 de setembro de 2025
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