Banner for edyn.care

edyn.care Opiniões 

111
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have spent many months researching different home care services for my father-in-law, who needs live-in-care. I have been most impressed with Edyn Care. They responded quickly and professionally t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Professional and informative approach from the start. Only surpassed by the friendly and empathetic attitude of the carer provided. I was very apprehensive about leaving my loved one with someone sh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very impressed with EdynCare. The team took care to ensure the carer they provided for my mother matched the requirements we discussed & regularly follow up to ensure all needs are being met. Georgin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kindness and care demonstrated from the moment you contact Edyn Care. Everyone’s situation is different however they really listen and provide an easy to navigate journey through carer selection, con... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Assistência médica ao domicílio
  2. Serviço de emergência médica
  3. Ajuda ao domicílio
  4. Agência de serviços de ajuda ao domicílio
  5. Creche a tempo parcial
  6. Cuidados para idosos

Sobre edyn.care

Escrito pela empresa

edyn.care is redefining live-in care with a modern, person-centred approach. We combine exceptional professional carers with smart technology to deliver dependable, compassionate support that helps individuals stay independent in their own homes.

🏆 Recently named Best Home Care Employer (London) at the Great British Care Awards 2025 and one of the highest-rated live-in care providers on Trustpilot, our care is built on quality, continuity, and compassion.

Check out our brochure.

Fully regulated by the CQC, we provide 24/7 live-in support across England. Our services include companionship, personal care, medication support, post-hospital care, and respite care. We offer tailored support for individuals living with dementia, Parkinson’s, multiple sclerosis, cerebral palsy, epilepsy, cancer, and those in need of end-of-life (palliative) care.

Founded as a true alternative to care homes, we are committed to a service that’s not only reliable, but rooted in trust, dignity, and transparency. Our smart carer matching ensures the right fit, and our digital platform keeps families informed and confident—every step of the way.

Get in touch today.

💜 The EDYN.CARE Guarantee: Care You Can Feel Confident In

Your peace of mind is our promise. We know that inviting someone into your home to care for a loved one is a big decision. That’s why we make a simple but powerful guarantee: from the very start, we’re here to get it right for your family, your needs, and your peace of mind.

Here’s what we promise: • Free, no-obligation care assessment. We’ll take the time to fully understand your needs, answer every question and build a clear picture of what great care should look like for your family. • Tailored carer introductions—until it feels right. We’ll introduce you to carers who are matched not just on skills and experience, but on personality too. If it doesn’t feel right? We’ll keep going until it does. • No contracts, no payments, no pressure. You won’t be asked to commit or pay a penny until you’re completely happy and ready to begin. • Happiness and peace of mind by the end of week one. If you’re not fully happy in the first week of care, we’ll make it right—whether that’s a change of carer, extra support or even ending the service with no further obligation.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(111)

12 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The care we have received from Edyn.Care

The team at Edyn.Care have been professional and helpful throughout.
Their understanding and knowledge of the range of adult care needs we faced has been reassuring and have always taken into account the wider family impact. I would highly recommend them.

30 de janeiro de 2025
Opinião espontânea
logótipo da edyn.care

Resposta da edyn.care

Thank you for your kind words and for taking the time to share your experience 💜 We’re so pleased to hear that our team’s support and understanding have reassured you and your family. Providing care that not only meets individual needs but also considers the wider family impact is so important to us, so it truly means a lot to receive your feedback.

It’s a privilege to support your loved one, and we’re always here whenever you need us.

Warmest wishes,
The edyn.care Team

Classificada 5 em 5 estrelas

You won’t find a more caring organisation…

Edyn are a superb organisation. All staff are friendly, professional and 100% focussed on good, safe care. They are all ready to go the extra mile and communicate well. Highly recommended.

28 de janeiro de 2025
logótipo da edyn.care

Resposta da edyn.care

Wow—thank you for such a lovely review! 💜 It means so much to hear that you’ve found our team not only professional but also truly caring and ready to go the extra mile. Supporting families like yours in the best way possible is at the heart of what we do, so knowing you feel your family is in safe, compassionate hands means the world to us.

We’ll be sure to share your kind words with the team—they’ll be thrilled! Wishing you and your family all the best, and if you ever need anything, we’re always here.

The edyn.care Team

Classificada 5 em 5 estrelas

Professional, personable and good value for money

They made an incredibly difficult and stressful period manageable.
An incredibly professional and personable team to help get things set up.
I couldn’t recommend the team more – if you are wanted care at home, you should give them a call.
They went above and beyond to ensure we got help we needed. Thank you!

9 de dezembro de 2024
Opinião espontânea
logótipo da edyn.care

Resposta da edyn.care

Thank you so much for your kind words. We're truly grateful for your recommendation and delighted to have been able to support you during what we know can be a challenging time. Our team is dedicated to making the process as smooth and stress-free as possible, so it’s wonderful to hear that we could help.

If you ever need anything in the future, we’re always here for you. Wishing you and your loved ones all the very best. 💜

Classificada 5 em 5 estrelas

Easy and quick to arrange. Fabulous carer

We were able to arrange care for my grandmother very quickly and Edyn Care made ithe whole process very straightforward. Their portal is useful and straightforward and the staff very helpful. William (Gran's carer) is amazing. So patient and kind in sometimes very trying situations. He really went above and beyond communicating with all the grandchildren and writing detailed care notes every day. He was so helpful to have problem solving issues with the house and real peace of mind to have him there.

6 de novembro de 2024
Classificada 5 em 5 estrelas

The whole team went "above and beyond"

After being forced into commencing with Edyn Care before the planned date, the team "stepped up" and went above and beyond to ensure that my dad was safe and not left without any care.

Neither my dad, or I can speak highly enough about the new care being provided and our only regret is that we didn't make the change sooner.

1 de novembro de 2024
Classificada 5 em 5 estrelas

Would recommend Edyn

We received very good support from Edyn when our dad needed live-in care temporarily. They were very supportive and responsive and have systems in place to ensure the care is carefully monitored.

20 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Edyn Care, informative and supportive

Ben from Edyn Care was so informative, helpful and supportive. It's so difficult when you are looking at what care you need for your parents. I highly recommend this company to support you with decisions on care. Nothing is too much trouble. Kept in touch regularly without being at all pushy and I really appreciated the calls.

21 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Daniel Greaves at Eden Care is easily…

Daniel Greaves at Eden Care is easily the most helpful person that we have spoken to across all departments that deal with dementia. If you are not sure what to do next in trying to seek the best care for a loved one then he is your man. Thanks Dan

18 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Our experience with Edyn Care

We used Edyn Care for over four years as live in carers for my mum and dad, the communication and organisation from the head office was always good and the staff put themselves out to provide great support, the carers themselves were excellent and in particular we had the same one for over two years apart from when she was on her breaks of course, my dad had dementia and then further complications with his health due to advancing years, my mum had a dementia diagnosis much later but was a type two diabetic and also with other health complications, the carers had to be careful to maintain a high standard of care within this situation, and this they did do with a high level of competence and also compassion and being very conscientious in the essential daily tasks such as bathing/showering and application of cream etc, as well as maintaining the cleanliness of the home and daily provision of meals with special consideration of diet and food consistency. Overall we feel we were extremely well served by Edyn Care.

18 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and care

Edyn Care have provided our family with peace of mind, happiness for my mum and fantastic service. This is the best company I have used in four years of trying live in care. Their personal approach to each client is excellent. Any problems they solve quickly and without hesitation. I would thoroughly recommend Edyn Care.

2 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very impressed with Edyn Care!

I have been really impressed with Edyn Care. Andrew, our care co-ordinator is super friendly but also professional and highly effective at dealing with any queries or requests.
The carers have been amazing, in particular Sonja and Sally, who have worked tirelessly to support and improve my mum’s complex mental and physical health issues. They are not only caring and compassionate but also have good medical experience and knowledge. I also really like the carer portal where you can view potential carers details, the care plan and daily updates posted by the live in carer. Thank you to everyone at Edyn Care!

2 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Edyn Care's excellent service

Edyn Care have been caring for my father (97 in 2 weeks) for nearly 3 years, with excellent carers, who really go out of their way to make him comfortable, very well fed and happy. He is in a wheelchair, but they make sure he is as independent as possible. We've had very good regular communication with the managing team, and if anything occurs which needs attention, it is dealt with promptly and effectively. They have always ensured we have the live in carers we need. Thank you Edyn Care for such excellent care!

1 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I can’t really fault Edyn Care

I can’t really fault Edyn Care. Their communication, support and response to questions or requests has been great. They were very thorough, kind and patient when they assessed my step mum. The live-in carer they provided has been amazing and their continued support of both us and the carer is greatly appreciated.
I would definitely recommend them to anyone looking for a live-in carer for their loved one.
Thank you all very much.

31 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very straight forward and stress free

I was very apprehensive about live in home care for my dad, as his dementia is now quite advanced. I was worried about the pressure. It would put on my mum too.. After I had a long chat with Daniel, and a FaceTime meeting with Oliver and my mum, my mind was put at rest.
I met with three potential carers on zoom. I have to say, it was a hard choice. They were all lovely. I have been impressed from the very beginning with the way that the team work together, the contact I’ve had and how personable they all are. They have all had a hand in making this process very straightforward and without stress enabling my dad a to be home with my mum and a wonderful carer within one week. They have checked in with me twice in the last week to make sure that we are happy with everything. So far, we certainly are. Can confidently recommend!!

15 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We used Edyn Care for dad's live in…

We used Edyn Care for dad's live in care between November 2022 and June 2023 - they were very professional, very helpful and had good customer support, thanks to Tilda, Orianne, Issop, Diana and Angela for your help. On the caring front thanks to Warren, Susan and Mercy who were dad's main live in carers.

There will always be issues and problems when providing this complex service for a loved one, it is better in our opinion to get live in care through a company who will help you sort any issues rather than an introduction agency that isn't there when the issues arise. Well done Edyn and thanks for all you did for our dad.

26 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent care for our Mum

Edyncare looked after Mum when she was 90 until she was 95. The carers all did their best with her and gave excellent attention to details. Several of them became fond of her and she of them. They were helpful to us as a family and always welcomed our visits.
The agency were always on the end of the phone and were prompt, courteous, and efficient dealing with our queries. They have a clever website that encouraged us to monitor how things were going.

6 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Edyn Care - a great team

Edyn Care have provided a really great team of experienced live-in carers over the last 2 years. Their office team have managed the whole process very effectively, and ensure a continuous and consistent level of care. We are very grateful that Edyn Care has made it possible for my Dad to carry on living at home.

3 de julho de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais