Eldercare Solutions Ltd Opiniões 

197
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

This summer we found out from a friend about care home annuities, this wasn't a product we were aware of, we worked with Eldercare Solutions to find the right annuity and now my Mum can live to be 100... Ver mais

Classificada 5 em 5 estrelas

Going from a position of knowing nothing about how to fund my 90 yr old mum's long term care home fees, to knowing everything (nearly) was helped considerably by Roger, initially, and then Nicky with... Ver mais

Classificada 5 em 5 estrelas

The team at Eldercare Solutions were brilliant in helping me through a very difficult and emotionally challenging time when my 87 year Mum had to go into a Care Home. At every step of the way, matte... Ver mais

Classificada 5 em 5 estrelas

The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Ver mais

Informações sobre a empresa

  1. Finanças e seguros

Escrito pela empresa

Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

197 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(197)

30 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Funding our mother's care home fees

When my mother made her decision to go into a care home, my brothers and myself started considering the best ways of funding her care. Eldercare was recommended by a friend, who had used the service to fund her own mother's care home fees. From the start to the end of the process, we were offered thorough, sound and clear advice. There was no pressure at any time and everything was confirmed in writing so we could consider all the options. We now have the peace of mind that my mother care provision is in place for the rest of her life and would have no hesitation in recommending Eldercare to anyone who is seeking advice on funding care for their elderly relatives.

30 de outubro de 2020
Opinião espontânea
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Resposta da Eldercare Solutions Ltd

Thank you Mrs Archer. I will make sure your adviser, Michael, sees your kind review and we're really pleased you have achieved that all important peace of mind as far as your mother's funding is concerned.

Classificada 5 em 5 estrelas

Excellent

My experience with Eldercare has been second to none. The staff are professional, knowledgeable and pleasant to deal with. The annuity report we received was easy to read and helped us make the final decision on how to fund care fees. I have no hesitation in recommending Eldercare.

27 de outubro de 2020
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Resposta da Eldercare Solutions Ltd

Thank you Steve - our objective is always to make sure families have all the facts to make an informed decision about what works best for them as a funding solution.

Classificada 5 em 5 estrelas

Eldercare - look no further to get advice on financing an elderly relative in a carehome

I first met a representative from eldercare during a session to talk about financing a close family member who we moved to a residential care home. He gave an honest appraisal of our personal financial situation and a recommendation that I hadn’t heard of, let alone considered. This recommendation having then searched the market was a really good option for us as a family and as a consequence has meant that we can all relax and know our care fees are taken care off. Dealing with everyone at eldercare was an absolute pleasure. No pressure at any point during the process, a relaxed approach to remaining in contact (particularly relevant in my case as there was a lot going on in the background) and a genuine interest in the welfare and financial stability of my grandmother. I couldn’t recommend eldercare highly enough in helping to unpick a minefield of a problem.

15 de outubro de 2020
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Resposta da Eldercare Solutions Ltd

Thank you so much for this review - we have had several Care Homes book us to run virtual information sessions for families as a result of reading this, which can only help spread awareness of our service and the solutions we can offer.

Classificada 5 em 5 estrelas

Easing the transition into a care home

That time when an elderly parent has to transition from living in their own home into care must always be difficult. In our case it was thrust upon us after my mother had a fall. Things were made more difficult because we lived 280 miles away and the country was in lockdown. We used Eldercare’s property disposal service which made things much easier. Then we were able to get certainty of funding for care home fees with an annuity they organised.

22 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent, sensitive and caring service

At the age of 96 the time had come for my mother to move to a care home. I'd already thought about using the cash from the sale of her house to finance an annuity and a friend recommended Eldercare. They were briliant sorted everything and got me three competitive quotes from highly respected insurance companies. A highly prefessional service.

20 de setembro de 2020
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Resposta da Eldercare Solutions Ltd

Thank you Mr Farmer - it was a shame that the fourth Company was unable to quote on this occasion but glad that we could still provide you with a satisfactory solution.

Classificada 5 em 5 estrelas

Excellent service

Understanding the whole subject of life care financing was new to us and Eldercare were superb at clearly explaining what this was all about and the numerous options open to us.
The team were thorough, patient and highly responsive thus making the task of arranging a policy on behalf of our father very straightforward.
The report provided by Tracy was comprehensive and allowed us to make a sound financial decision.
We would highly recommend them.

18 de setembro de 2020
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Resposta da Eldercare Solutions Ltd

Thank you Mr Smith - this is really helpful, reassuring feedback for other families thinking about taking advice from us.

Classificada 5 em 5 estrelas

Eldercare helped,

The team at Eldercare were professional and very responsive to all my questions when seeking the right option for my Mother's care home fees. I believe they have helped to find a long-term solution/product which secures her finances.

18 de setembro de 2020
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Resposta da Eldercare Solutions Ltd

Thanks for taking the time to review the service Susan and I am glad that the initial indicative quote that was on the table didn't prevent a solution being found.

Classificada 5 em 5 estrelas

Excellent, professional and trustworthy

Eldercare where introduced to me as I was working through the options for my Mother's care home fees and I have to say that they have been superb. They encouraged me and found the right solution. Tracy has been very patient with all my questions and has been responsive and super professional at all times with advice, guidance and reassurance. I'm not hesitating to recommend Eldercare to anyone who needs financing help in later life.

11 de agosto de 2020
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Resposta da Eldercare Solutions Ltd

Hello Graham. Your review is gratefully received and I will make sure Tracy reads it!

Classificada 5 em 5 estrelas

found eldercare solutions to be…

found eldercare solutions to be friendly helpful and professional.
totally satisfied with the great work done on behalf of my father to secure his care home fee's for the future.

4 de agosto de 2020
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Resposta da Eldercare Solutions Ltd

Thank you for your comments Mike and we are really pleased to have been able to help.

Classificada 5 em 5 estrelas

I found Eldercare to be excellent

I found Eldercare to be excellent, from my initial enquiry through to taking out a long term care annuity for my Mum. All members of the team always knew the current situation and were extremely helpful, friendly and professional. At no time was I pressured into making my decision one way or the other. Indeed, they ensured that I fully understood all the options before making my choice. I have no hesitation in recommending Eldercare to anyone considering a long term care annuity.

26 de julho de 2020
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Resposta da Eldercare Solutions Ltd

Thanks Sue - we really appreciate your kind comments and support.

Classificada 5 em 5 estrelas

Completely professional

Eldercare provided a quick, efficient and friendly service from start to finish. All our questions were answered promptly and clearly and we never felt pressurised into agreeing to buy the care annuity. Thank you Annette and Tracy.

23 de julho de 2020
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Resposta da Eldercare Solutions Ltd

Mark, thank you so much for the review and for using our services.

Classificada 5 em 5 estrelas

Extremely professional service from…

Extremely professional service from Mike Hastings at Eldercare. Detailed, knowledgeable and efficient approach for our Mum looking at at annuity for a nursing home. Thank you for all your assistance. We wish you well.

20 de julho de 2020
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Resposta da Eldercare Solutions Ltd

Thank you for your review, Mr Evans. I have passed on to Mike who will appreciate your comments.

Classificada 5 em 5 estrelas

Highly recommended

I would have no hesitation in recommending Eldercare Solutions to help advise on the funding of long term care for an elderly relative. All of the contacts (both by telephone and email) have been professional throughout. It is a bespoke service and I felt confident with the advice given and was navigated through the process in a kindly manner.

17 de julho de 2020
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Resposta da Eldercare Solutions Ltd

Hello Robert - thank you so much for the review and I am glad we were able to provide a solution for your family.

Classificada 5 em 5 estrelas

Excellent Service

Everyone I spoke to at the company was very professional and made sure that they understood our requirements before starting the process of getting quotes. The information provided was presented very well and easy to understood.

Highly recommended.

17 de julho de 2020
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Resposta da Eldercare Solutions Ltd

We're grateful for your review Ian, thank you.

Classificada 5 em 5 estrelas

Happy to Recommend

I experienced quick, clear replies to questions. Once we had decided to proceed, the plan was put into force immediately. Polite and informative communications as all times. I would happily recommend.

11 de julho de 2020
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Resposta da Eldercare Solutions Ltd

Thank you Mark - we're glad to have been able to help.

Classificada 5 em 5 estrelas

Kind and reassuring service …

It can be a distressing and emotional time at making the decision to place a loved one into a care home and once they are settled you then have the worry of financing their care. I was really grateful for all the help and advice I received from Eldercare in sorting my Mum’s finances and purchasing a Long Term Care Annuity which will mean that all her care fees will be paid in the future. We also had the added situation of a Covid-19 pandemic with all the restrictions that brought but even with this problem Eldercare’s professionalism shone through. I would without any hesitation recommend the team at Eldercare who reassured and guided me through this period with emails and phone calls.

7 de julho de 2020
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Resposta da Eldercare Solutions Ltd

Thank you for taking the time to leave this review Mr Chiles. It's very helpful for other families to be reassured that we are a safe paid of hands when it comes to this niche area of advice. Nicky

Classificada 5 em 5 estrelas

Excellent, timely and supportive service

From being initially contacted by Mike Ralph, to email correspondence with Roger Beeley, Tracy Jenkins and Nicky Cave, I have found the service that Eldercare provides to be excellent.

I received prompt and helpful responses to any queries I had before deciding to purchase a plan for my Dad and all information received was easy to read and understand. I have since told several people about Eldercare and the services it provides and would highly recommend the company.

7 de julho de 2020
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Resposta da Eldercare Solutions Ltd

Dear Christine, Thank you so much for taking the time to post this really lovely feedback. Kind regards Roger

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