Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

No way to cancel order online, if you can order online you should be able to cancel your order online. I instantly sent an email and still nothing just a generic a ticket has been created email.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Ver mais

Classificada 5 em 5 estrelas

These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely... Ver mais

Classificada 5 em 5 estrelas

Bought a telly online came with an issue so I went to return it and even though I had bought online they had no problem with me returning the product in store. All the staff were very helpful and ther... Ver mais

Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. Loja de Informática
  3. Loja de dispositivos electrónicos
  4. Loja de aparelhos de som
  5. Loja de televisões
  6. Loja de máquinas de lavar roupa e máquinas de secar roupa

Escrito pela empresa

With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

381 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Online order.

I ordered an echelon bike from ElectroCity. Their website is easy to navigate and the delivery was within the specified dates. I'd definitely shop online with them again.

10 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Stay away

Stay away, the store only has a 28-day warranty. Although when you buy it, it says that you have a one-year warranty. You can't return the product you bought to the store, they refer you to consultants online, with whom I had to fight for half a day, because they sent me instructions to repair an electronic device that doesn't respond to anything. That's why I buy in a local store, so that in the event of a failure I can return it under warranty, they wash their hands of it and you have to do the work for them yourself. I DO NOT RECOMMEND

14 de janeiro de 2025
Opinião espontânea
logótipo da ElectroCity

Resposta da ElectroCity

Hi Marcin,

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify our warranty process.

All our products include a full manufacturer's warranty of at least 12 months. While we handle issues directly in the first 28 days, working with manufacturers after this period actually provides the fastest resolution because their technical teams can diagnose issues immediately and speak directly with customers about the specific problem.

We understand this might seem like we're not taking responsibility, but it's the opposite — we're here to help throughout the entire warranty period. Once a manufacturer confirms a fault, we process repairs or replacements quickly. We can also contact manufacturers on customers' behalf, though this does take longer as the manufacturer will be passing queries through us to you, which creates a lag in the process. This would be normal of any similar retailer and does not affect your rights as our valued customer.

If you'd like our assistance with your printer, please email help@electrocity.ie with your order details and we'll be happy to help.

— The ElectroCity.ie Team ⚡

Classificada 3 em 5 estrelas

Product arrived with a damaged part and…

Product arrived with a damaged part and I had to order a replacement part myself because Electrocity couldn’t source a replacement part themselves. Other than that the service was fine.

10 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

I literally could not recommend this buisness enough .... They literally are the best delivery service i have ever came across ... Products are 10 out of 10 .... Honestly thank you i will order again and recommend you to anyone i cross paths with in need ❤️

25 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great store

Fair pricing. Amazing delivery time and the surprise choc bar in package was a nice touch.

Would recommend.

23 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Really nice shopping experience

These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely forgot, again I realised it she was upset that it was days later and she was still kettle-less. I used Google to find a seller within Ireland and this site came up, I asked in the sale note to please send it ASAP which they kindly did and sent on the same day.. My MIL called me to say her kettle arrived safe and sound and she's happy, and so am I for being saved a grumpy mother in law! Thanks so much to Electro City I will be a return customer ☺️

6 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service , extremely good online help , bought iPad yesterday and received today with the great Dpd service , thank you so much , you have a new customer, merry Christmas to you all , thanks Nicola

5 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent product & support

I ordered a charger online, the product is great. They provided excellent customer support. The packaging is good. Will definitely recommend them to everyone.

1 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service

I don't normally leave reviews but I had to for this place. Fantastic choice of items at a great price and shipping was amazingly fast. Really impressed with the service

15 de março de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais