Elevenora Opiniões 31

I emailed support one month after placing my order. Was informed ‘the item is out of stock. Not to be restocked. Please choose another item’. Horrible business practice. Now attempting to get my money refunded.

I placed an order Feb 6. No follow up communication and as of April 2, the order hasn’t shipped yet. I mistakenly placed another order today with this company. I guess I’ll get my merchandise by the end of the year….. each order is in excess of $250. The processing and shipping time indicated is false. I’m done!

Be careful - scam !!!!!!!!

Items never ever arrive- they just hope you forget about it

I placed an order with this company over a month ago and have had zero communication since. There was no update on shipping, no tracking information, and no estimated delivery date. After waiting weeks, I had to reach out myself just to get a status update.

Their response was completely unacceptable—they suddenly claimed the item is out of stock after already taking my money. This should have been communicated upfront, not after a month of silence.

Very poor customer service, lack of transparency, and extremely unprofessional. At this point, I’m not confident I will ever receive my items. I’ve now had to open a dispute to try to get my money back.

I would strongly advise others to be cautious before ordering from this company

Theft by Deception! They offer great looking articles of clothing and you pay them a hefty price and you don’t even receive it. I checked their tracking and it’s showing they are delivering to an address in Jefferson, AL. I never gave them any address other than Northport, AL. I’m filing a dispute with my credit card company. This is ridiculous! Do Not Buy From ElevenOra!! Skip this company for sure and for certain. Order on March 3rd!!

Edited to say: received today!(ordered 3/3/2026 received 3/29/2026) If you’re in a rush for an item you best order it two months in advance. Doesn’t make sense that it literally took them 26 days to get it to my door. The sweater is as advertised. It’s beautiful. Wish it had arrived in time for the event I ordered it for. However, this is definitely an elevated piece for any closet. 2 stars because they should ship with a reputable shipper.

Attention escroquerie j' ai commandé un karaoké et j' ai reçu Un espèce de bouton plastique

ne pas se fier au delais de livraison annonces c est de la foutaise

Avoid Elevenora.com at all costs. My experience with this company has been beyond frustrating and honestly raises serious concerns about whether this business is legitimate.

I placed an order and never received any tracking information. The item never arrived, and there was zero proactive communication from the company. After reaching out multiple times, I received three separate emails claiming that a refund had already been issued. The problem? No refund ever appeared. Not once.

At this point, it feels like nothing more than empty responses meant to delay and dismiss customers. There is no transparency, no accountability, and no real customer service. When a company takes your money, fails to deliver the product, and then repeatedly claims to refund you without actually doing so, that is extremely concerning.

I strongly believe other consumers should be warned: this company may very well be operating like a scam.

Online shopping requires trust, and Elevenora has completely destroyed that trust. No tracking, no product, no refund, and no real resolution despite multiple attempts to contact them.

This kind of experience should never happen to anyone. Save yourself the headache and do not buy from Elevenora.com.

Placed an order and never recieved it. Kept saying it was backordered or being shipped so today I wanted a refund --see below the transcript. DO NOT ORDER FROM THIS COMPANY. They cut me off and have yet to say if I get a refund. I have been on line with them since2;22pm eastern time. Very rude.

I placed an order on December 19 2025 and still have not received it. At this point I would prefer a refund for the order.
Please update your info
ElevenOra
EO2352
ElevenOra Chic Casual Blue Stand Collar Zipper-Front Long Sleeve Oversized Fuzzy Knit Mini Dress
this item is currently out of stock but is in production. The preparation time (including manufacturing and quality checks) will take approximately 20+ days.
The other four products are out of stock.
We sincerely apologize for this inconvenience and would like to offer a exchange as a solution.
To proceed, please visit the link below to select a replacement item:

Once you’ve made your selection, kindly reply with the product name, size, and color of your replacement.
We deeply apologize for any inconvenience caused and are here to assist if you have further questions.
This was ordered back in December. I should have had it by now. I would prefer a refund of $501.75 to my American Express!
ElevenOra
we totally understand that waiting for your order to be prepared can be inconvenient, and we truly appreciate your patience so far. To show our sincerity in keeping you with us, we’d like to offer you a 30% off discount code link that you can use for your next order—it’s our small way to make up for the waiting time. Will this work for you?

This reply came 10 seconds later---
***Hello, since we haven't received a reply from you for some time, has your issue been resolved? If you need further assistance, please reply with any message.
No I want a refund to my American Express and it's you that doesnt respond to me in a timely matter

I had an issue with an order and reached out to customer service for help. It took a little back-and-forth, but they ultimately resolved the situation and provided a refund. I appreciate that they worked with me to make it right.

They ignore your emails they try to let you pick something else really cheap, when you want to return and get your money back, then when you pick something, they will tell you it’s out of stock, but yet it’s available to order on their website. Poorly made clothing don’t order from here you will be disappointed

The clothes look beautiful but they are very mis -sized and bulky. While they e mail on problems, they doNOT take care of them. I have been delaing with them for over a month now and still no resolution!

In early February, I placed an order for 2 different dresses with 2 different companies, one of them being ElevenOra, the other being "Solynna". I ordered 2 dresses to try on for my grandmother's funeral. Weeks went by with no tracking number or shipping update, so I emailed customer service to cancel the orders, as the funeral already took place. Oddly, I got back the EXACT same email from BOTH companies (signed "Yony" on both) stating: "We’re sorry to apologize for the inconvenience. The order is out of stock and is being re-produced. Would you be willing to change to a product that can be shipped within 24 hours?" after which they provided a link and an offer to give me a 30% off coupon for my next purchase if I would switch to a different item. These are clearly connected and fraudulent companies using "bait and switch" tactics. "Solynna" and "ElevenOra", please cancel both orders and refund in full to the original form of payment immediately, or I will escalate further. If you will simply refund me for my purchases, I will not escalate further. If you need the order numbers: SY4870 for Solynna, EO5749 for ElevenOra. (Do not ask me to reply to customer support as I see you've replied to others on here, I've already done that. Cancel and refund immediately or I WILL escalate. You have 48 hours before I do so.)

I ordered an item weeks in advance to wear to my grandson's baby shower arrived much later and is too large, I've been trying to exchange it for it and the windows to exchang/ return is approaching with no reply. I ordered 2 more items with fingers crossed that it will come. The clothing line is too expensive for poor customer service PLEASE direct me to the proper channel for exchange and return s

Please !! Please!! Don’t order from this company, it’s scammers they don’t respond. Send them several emails about my merchandise. Can’t get no one to help
I bought $300 worth of merchandise and not received any one unhappy customer

Never received my order. Ordered valentines dress two months before valentines day. Didn't ship until the day before, and then never received.

I placed an order for my wife and the first dress did not fit. I contacted the company and they offered to send a replacement free of charge. The dress was great quality and my wife really likes it. I will buy again from this company.

I ordered the dress January 15 and received it February 17, which on its own is not terrible, especially considering the heavy snow that's been going on. What really irritates me is that the dress advertised is not what I received. The dress advertised was cream with red hearts. What I received is a dress that's red and cream striped with red hearts, and the quality of the knit and style of the hearts aren't even the same as what was advertised. I paid $120 for the dress and was expecting quality, but what I got was a major disappointment and not at all worth what I paid.

Never received my order. Never refunded