Let down by Boxt in the week, contacted these guys as we've had no hot water for a week. They came out this morning on a Sunday, turned up early and finished the installation. Great service, clear exp... Ver mais
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Leia as opiniões dos outros
Having been a customer for over 2 years, when we did need Elite, they were a disgrace. 8 days without internet connection with a series of initially patronising responses which resulted in a £150... Ver mais
Working with the team at Elite was a collaborative dream. They were friendly and easy to work with, we worked as one team to achieve our goals. Most importantly they were knowledgeable and supporte... Ver mais
Kiera Robinson was extremely helpful, polite & Friendly. Brilliant customer service. Coral Richmond was extremely patient and talked me through the set up. When I had difficulties setting the app up... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are Elite Group, a UK-based provider of cloud communications, connectivity and business mobile solutions. We help organisations simplify how they connect, communicate and collaborate, with technology that works today and evolves for tomorrow. What truly sets us apart isn’t the platforms we deploy, but the people who support them. Our teams work closely with customers from design and deployment through to day-to-day support and ongoing optimisation. We stay involved, fix issues fast, and make sure your communications keep working as your business grows.
Informações de contacto
Dawson House, PR7 7NA, Chorley, Reino Unido
- 03448758880
- customerservices@elitegroup.com
- elitegroup.com
Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always putting the customers needs…
Always putting the customers needs first.
Advisors extremely helpful
Kiera Robinson was extremely helpful, polite & Friendly. Brilliant customer service.
Coral Richmond was extremely patient and talked me through the set up. When I had difficulties setting the app up she was extremely helpful and walked me through each step.
Would highly recommend both Kiera & coral for their expertise, friendliness & all their help. Excellent service
Business needs
We have been using Elite Group for our all our communication needs for our business for many years now and couldn’t be any happier.
Efficient
Efficient and easy to deal with. Emails get responded to promptly.
Elite Group are a fantastic support…
Elite Group are a fantastic support partner. We use Elite for various contracts. They are always very helpful and great to deal with.
Craig was fab to deal with
Craig was fab to deal with, prompt and clear
Excellent Telecoms Service Provider
Elite have been managing our phone system for a number of years now. They are an excellent company to deal with and we have always been very happy. At the start they took the time to understand our needs fully and throughout the years have helped us upgrade and manage our spending making it the best value for money. Leanne has been looking after us for some time now and we have been very pleased with the service she provides us. We look forward to working together with Elite for many years more.
Excellent service
I was kept upto date with what was happening and appointments were made to suit us and them. The guy Steve that came out was very friendly, helpful and professional
Steve was very informative and helpful
Steve was very informative and helpful. I had a few questions about the new system so he came to my office to run through everything with me in detail, and now the new phone system works like a dream! A very pleasant experience.
Elite Group always offer a professional…
Elite Group always offer a professional and efficient service.
Ensure that they send us timely reminders when our third party agreement needs renewing.
Respond quickly to any queries we may jave.
Professional Service
Ive dealt with Elite for a number of years and always found their service to be top notch. Should any issues arise, they are dealt with quickly and with the minimum of fuss and the friendly and knowledgeable account team often go above and beyond of what is expected to provide an excellent service.
Great Service and Value
A top company to deal with, we just signed a deal for 10 company mobile phone contracts. Our consultant Ben Hewitt made the process seamless and stress free, and most importantly saved us money.
We usually require mobile handsets…
We usually require mobile handsets urgently and once we have reached out to the team, they work very quickly to deliver the best results for us.
We generally receive the handsets within a couple of days from the initial contact, which is perfect for our requirements.
Thanks for delivering such a great service!
We have a great partnership with Elite…
We have a great partnership with Elite and it is always a pleasure engaging with the team!
A great company for Internet Connectivity
I have been using Elite Group for Internet lines for several years. The team, support and responsiveness is great. FTTP installations are smooth and hassle free.
The Account Managers I have worked with have been great.
Au top
Pauline Decouty d'Elite Group est une agente immobilière à votre écoute et vous accompagne tout au long du processus ; est toujours présent et toujours disponible et assertif. En bref, elle court plus vite que la plupart. Je peux la recommander vivement. Pauline 20/20 pour moi !
An absolutely great company to work for…
An absolutely great company to work for they really care about their staff! I was a temp and still treated like a permanent member, highly recommended and everyone is lovely! Such a pleasure working there! I wish I didn’t have to move out of the area!
Highly recommend Coral Richmond!
We needed to amend our phoneline recordings and options - Coral couldn't have made it any easier. She was very helpful, explained everything clearly, took our recordings & information and delivered on exactly what we needed.
Thank you Coral!
Great service
Craig made the whole process painless, offering a seamless and helpful service. The issue was resolved very quickly and Craig communicated both clearly and promptly when interacting with me via emails.
A great service
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