Chris, Tracey and Dec are experts in their field and they are very supportive when you need to know anything related to Koi and ponds. They have a fantastic selection of koi from the best breeders... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I cannot recommend Elite Koi & Ponds highly enough. In all my dealings with the Elite team everyone has always gone above and beyond and exceeded expectations. I have purchased a number of koi fro... Ver mais
As always the service that Chris provides is excellent. His fish are very high quality Japanese koi, and every koi that I've purchased have grown into lovely looking fish. If you want high quality ser... Ver mais
Chris and Tracey always been so happy to chat and help me with any issues or concerns. Always very welcoming , lovely lovely selection of Koi for all types of keeper and supporting product range excel... Ver mais
4,7
Excelente
652 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Perfect service fast response and even…
Perfect service fast response and even quicker delivery 😊👍
4 de novembro de 2025
Great service and super quick delivery.
26 de setembro de 2025
If a problem pops up the answers will…
If a problem pops up the answers will mostly be solved by calling Elite Koi they have a wealth of experience and knowledge
2 de setembro de 2025
Very helpful and friendly staff
Very helpful and friendly staff. I travelled about 3 hours and was made very welcome
28 de agosto de 2025
That's why they are called elite
Friendly, honest, experienced always welcoming. They have everything you need, quality products and lovely livestock wouldn't go anywhere else
6 de setembro de 2025
Outstanding Customer Service
The customer care and knowledge from Chris and Tracey was excellent. I travelled 290 miles from Scotland and they went out of their way to ensure an excellent visit to their shop. Highly recommended. Excellent selection of great value Japanese koi and dry goods.
30 de agosto de 2025
Good service and products
Chris and the team very helpful and patient . Helped me sort my pipework offer a great range of products and are happy to chat through pond issues and challenges .
3 de agosto de 2025
very helpful.
lovely people to talk to , very helpful, has some
nice fish, would recommend them everytime.
Thank you.
31 de julho de 2025
Resposta da Elite Koi
Thank you, Barry! 🌟
We really appreciate your kind words and recommendation. It’s always a pleasure chatting with you, and we’re so glad you enjoy our fish selection. We look forward to seeing you again soon — the ponds will be ready and waiting! 🐟💙
Always give great knowledgeable service…
Always give great knowledgeable service 😊
29 de julho de 2025
Resposta da Elite Koi
Thank you, Elaine! We’re so pleased to hear you always receive great and knowledgeable service. Your continued support means a lot to the team at Elite Koi!
Elite experience
Knowing everything will be fine having dealt with the brilliant Elite Koi Team on previous occasions, they carry out their duties with attention to detail at every point.
26 de julho de 2025
Resposta da Elite Koi
Thank you so much! We’re truly grateful for your trust and kind words. It’s great to know our attention to detail and consistency make your experience with the Elite Koi Team reassuring every time. We look forward to helping you again soon!
Elite Koi truly lives up to its name
Elite Koi truly lives up to its name. The quality of their koi is absolutely top-tier — healthy, beautifully marked, and well cared for. You can tell they’re passionate about what they do and really know their stuff.
The team is friendly, knowledgeable, and always willing to offer expert advice, whether you're a beginner or an experienced hobbyist. Their setup is clean and professional, and the koi are displayed in excellent conditions.
Every visit or online purchase has been smooth and reliable. Shipping is handled with great care, and their customer service is second to none.
Highly recommended for anyone looking to source high-quality Japanese koi with confidence. Elite Koi is a standout in the UK koi scene.
25 de julho de 2025
Resposta da Elite Koi
Thank you, Will! What a fantastic review — we truly appreciate your thoughtful words. It’s wonderful to hear how much you value the quality of our Koi, the care we put into our setup, and the passion of the team. Your support and recommendation mean a great deal to everyone at Elite Koi. We’re proud to be part of your Koi-keeping journey!
Novex Microscope and Slides.
One of my items was out of stock but they contacted me straight away and advised it would be in the following week which I was happy to wait, turned up within the time discussed. Overall happy with the product and service.
3 de julho de 2025
Resposta da Elite Koi
Thank you, Matt! We really appreciate your patience and understanding. We’re glad the communication was clear and the product arrived as promised. Great to hear you’re happy with both the microscope setup and the service — thanks again for your support!
Excellent products at good prices
Excellent products at good prices. Fast delivery
24 de junho de 2025
Resposta da Elite Koi
Thank you so much! We’re glad to hear you’re happy with the quality, pricing, and speedy delivery. Your support means a lot to the team at Elite Koi — we look forward to serving you again soon!
I travel 1 hour down the road to get to…
I travel 1 hour down the road to get to elite koi and I can’t fault them in any way. Excellent customer service and everyone is very knowledgable. The quality of all products is top notch and always well stocked with everything I have needed. And always offered a cheeky bit of discount which makes the journey well worth it.
28 de junho de 2025
Resposta da Elite Koi
Thank you, Craig! It means a lot to us that you’re willing to travel an hour to visit — and we’re thrilled to hear it’s always worth the journey. We’re proud to offer top-quality products, great service, and that little extra something to show our appreciation. Thanks for your continued support!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.