Fair warning! Spend the first 24 hours of your family trip documenting EVERYTHING the house has wrong with it! I know you have probably been saving and working hard to relax and enjoy your vacation b... Ver mais
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Leia as opiniões dos outros
My family and I arrived at a dirty condo. The bed had been made but the linen had visible stains all over comforter, sheets, pillow cases, and the bathrooms countertops were disgusting. I reach out t... Ver mais
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We have stayed with Elite Vacation Homes for many years, the cleanliness of the houses used to be really good. In 2019 we had a few issues with the house being dusty and having trash but we decided to... Ver mais
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Very nice home, clean and comfortable close to supermarket and Disney / Universal... Medieval Dinner and Friday Rodeo just round the corner. Kitchen utensils need a little upgrade if someone is... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Luxury Orlando Vacation Homes located just minutes from Walt Disney World® Resort, Universal® Orlando, and SeaWorld. 3-7 Bedroom Private Pool Homes and Resort Condos come with Fully Equipped Kitchens, Game Rooms, Water Views, Hot Tubs and Gated Resor...
Informações de contacto
5299 W. Irlo Bronson Memorial Highway, 34746, Kissimmee, Estados Unidos da América
- elitevacationhomes.com
1,5
Muito mau
114 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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The house was better than expected!
The house was better than expected!! Clean, quiet neighborhood with ample amenities. We were so close to Disney as well! Will definitely use Elite Homes in the future!
10 de outubro de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for reviewing us. It was our pleasure to host your stay.
Elite Vacation Homes Team
Excellent company to deal with
The whole process from booking to looking after you during your stay is handled professionally and with a friendly approach.
The villas are always clean and maintained to a high standard.
We have booked our villas through this company for more than 12 years and never ever had an issue. We would highly recommend them
10 de outubro de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for your 5-star review! We hope to have you back again soon.
Elite Vacation Homes Team
Made my Vacation that much better!!!
What a amazing house. Clean, spacious, perfect location and easy check in and check out. Made my trip one that I will never forget. The only complaint I have is that I couldn't stay in this house forever. Hahahahaaa. But honestly will definitely return and when I do it will be threw this amazing company. Laura and Bonnie were amazing with helping me with my reservation and the rest of the staff were just as amazing when I dropped off my keys. Above and beyond. Highly recommended and can not wait to return.
9 de outubro de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you so much for your amazing review! We are delighted to have had the opportunity to host your stay and sincerely hope to have you back again soon!
Kindest regards,
Elite Vacation Homes Team
We stayed in a villa in Emerald Island…
We stayed in a villa in Emerald Island in August 2019 the villa was absolutely disgusting the carpets were filthy with dirt from what could only be years of dirt, the sofa was disgusting also with ingrained dirt there was stains on the walls that looked as if they hadn’t been painted for years we also had to cover the sofa with sheets just to sit on it. The pool area was black with dirt the pool was covered in leaves that we had to clean it on arrival because the netting was ripped allowing leaves just falling into the pool, we complained to the management company who said they would send round cleaners but they never arrived for the whole of our vacation. The management company offered us a voucher for $50 dollars off of our next meal as compensation which we didn’t bother collecting this on a holiday that cost £$5300 to say it ruined our vacation is an understatement. We have stayed in multiple villas in the Orlando area and have never had to complain about any of them before.
16 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for your review. We are terribly sorry to hear that you were dissatisfied by the cleanliness of your vacation home. We promise a clean home to every guest and it sounds like we fell short here.
We are so sorry for disappointing you and would like to better assist you with resolving this matter. Please email me directly at rentals@elitevacaitonhomes.com.
Thank you for taking the time to express your thoughts. It's important to us that our homes maintain the superior standard and a place you can trust to have an enjoyable stay.
Respectfully,
Donna Ramsden
General Manager
Elite Vacation Homes
The house was perfect
The house was perfect! The area was nice and close to a lot of food and shopping places. The neighborhood was quiet and had a playground for the kids. The pool even had floaties and balls already so it saved us a lot of time and money. I will not hesitate on booking with Elite homes in the future!!!
11 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for taking your time out to review us. We are delighted to learn you enjoyed the home and it's many amenities. We hope to have you back again soon!
Elite Vacation Homes Team
For me is been excellent service lovely…
For me is been excellent service lovely houses and I am your customer for a many yrs
10 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for reviewing us and giving us 5-stars! We look forward to hosting your stay again in the near future.
Elite Vacation Homes Team
The home was very spacious
The home was very spacious. Noise level low. Easy distance from Disney..
10 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for reviewing us. We hope to see you again soon!
Elite Vacation Homes Team
Nice home but it was in disrepair
Nice home but it was in disrepair. Note enough cooking stuff and glasses. A lot of things were broken.
9 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for your reveiw. We're glad you liked the home, but are deeply concerned about your report of disrepair and lask of items. Please know we take these comments very seriously and have identifed and taken care of all issues with this home.
Again, thank you for your review. We sincerely hope you will give us another opportunity to host your stay again.
Kindest regards,
Donna Ramsden
General Manager
Elite Vacation Homes
We had a great time at this house for…
We had a great time at this house for our vacation. Stayed 8 nights it was pretty close to things to do. We stayed busy the whole time there were so much to do. The house was nice the teenagers I had with me enjoyed the pool and hot tub to relax after their busy days. Plan on returning as soon as possible
9 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for being our customer and reviewing us. We look forward to hosting your stay again in the near future.
Elite Vacation Homes Team
The entire process was great from start…
The entire process was great from start to finish. I arrived after hours and the instructions to enter were excellent. We truly enjoyed our stay and I would recommend Elite Vacation Homes if you are looking for a short stay or long stay vacation.
9 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for being a great customer. We hope to have you back soon!
Elite Vacation Homes Team
Great customer service
9 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for staying with us and your terrific 5-star review! We hope you will return to us in the near future.
Elite Vacation Homes Team
I Have More than 14 Years renting with…
I Have More than 14 Years renting with Elite Vacation Homes and always treat us like Family, nice Homes and Service
7 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for being a loyal customer for so many years! We sincerely appreciate your business and look forward to accommodating you again.
Elite Vacation Homes Team
Everything was wonderful!!
Everything was wonderful!!! The home is a little more than I expected. The service they have is a 10! Thx for a great experience!
6 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Wow! Thank you for the 10-star review! We think you're wonderful and can't wait to host your stay again.
Elite Vacation Homes Team
Nos sentimos como en casa
Nos sentimos como en casa, súper limpio, hermoso todo.
6 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
We're so happy you enjoyed your stay and expereinced that special "home away from home " feeling. We look forward to accommodating you again soon.
Elite Vacation Homes Team
Every thing perfect
3 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for reviewing us and for being a perfect guest. We look forward to hosting your stay again in the future.
Elite Vacation Homes Team
Very nice home
Very nice home, clean and comfortable close to supermarket and Disney / Universal...
Medieval Dinner and Friday Rodeo just round the corner.
Kitchen utensils need a little upgrade if someone is about to cook every day.
Otherwise there is nothing else to complain about.
We loved staying there
Best regards
M.Tensing
3 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for your review and constructive comments. We are glad you found the home to be clean, comfortable and in a good location. However, we regret you were not happy the kitchen utensils. Reviews play an important in helping us to improve our service. Because of your comment, we have upgraded the kitchen utensils in this particular home.
Thank you again for taking your time to review us. We hope to have you back in the future.
Elite Vacation Homes Team
Resposta da Elite Vacation Homes
We are delighted to learn you enjoyed your weekend in the home. We look forward to hosting your stay again in the future.
Elite Vacation Homes Team
We had a good experience.
2 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for your review and for staying with us. We hope you'll return to us in the future.
Elite Vacation Homes Team
The best rental home we have ever…
The best rental home we have ever rented and plan to rent again.
2 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for staying with us and for taking your time out to review us.
We hope to have you back soon, please take advantage of our return guest discount policy ($20 off per night on your next visit.)
Offer code: REPEAT
Elite Vacation Homes Team
This was the perfect rental home I’ve…
This was the perfect rental home I’ve ever purchased and most definitely will return in future
2 de agosto de 2019
Opinião espontânea
Resposta da Elite Vacation Homes
Thank you for reviewing us. We're delighted to learn you enjoyed your stay.
Feel free to take advantage of our return guest discount policy ($20 off per night on your next visit.)
Offer code: REPEAT We hope to see you soon!
Elite Vacation Homes Team
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