Great RV, modern and pretty clean on pick up. Our tour op booked top package with everything included and all the additional insurances which gave us piece of mind. Kitchen kit was use... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Es war unsere erste Reise mit einem RV. Bei der Übergabe wurde uns alles ausführlich erklärt, alle Fragen wurden beantwortet. Während der Reise kontaktierten wir zweimal den Kundendienst. Wir haben... Ver mais
A empresa respondeu
Unsere Batterie im livingroom waren beide von Beginn an defekt und mussten repariert werden wodurch wir viel Zeit verloren haben Der Rauchmelder ging öfter ohne grund los Nach einem Regenschauer wa... Ver mais
A empresa respondeu
Wir haben einen rundherum wunderschönen Urlaub mit einem tollen Wohnmobil verbracht. Die Organisation und Abwicklung mit El Monte hat einwandfrei funktioniert und wir fühlten uns in sehr guten Händen.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
Making every mile memorable.
Escrito pela empresa
- Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
- Road-Ready Fleet
- Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
- From Coast-to-Coast
- With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.
Informações de contacto
6301 Scarlett Ct, 94568, Dublin, CA, Estados Unidos da América
- (925) 803-0331
We provide unforgettable journeys.
4,3
Excelente
108 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My experience was really good
My experience was really good, the workers especially Milan and the woman at the desk (i don’t remember her name…) were really nice and helped us for our trip and introduced us well in the RV. Next time definitely El Monte RV San Francisco again, Thank you!
4 de abril de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
Wow, we really appreciate you leaving this review! Thank you for the 5 stars and for sharing your experience. It’s awesome to hear everything went well and that our team could support your plans. Wishing you great memories from your trip, and we hope to serve you again soon.
My experience was really great
My experience was really great. Milan was really friendly and I understood everything in our RV. We had a great time with the RV
4 de abril de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
We're happy your RV experience was great! It's wonderful that our crew were friendly and helpful. We hope you choose us again for your RV adventures!
Was a Perfect Trip with a nice RV from…
Was a Perfect Trip with a nice RV from El Monte in San Francisco. The team was very kind and we had a great time
4 de abril de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
Thank you so much for the wonderful review! We’re thrilled you had a great experience and that everything went well. Your kind words mean a lot to the people behind the scenes who work to keep things organized and ready for each trip. Safe travels, and we’d love to help with your next RV journey!
Resposta da El Monte RV - San Francisco
Hi Charlie,
Thank you for your rating! We're happy to hear that you enjoyed your experience with us. We look forward to serving you again soon!
Excelente
Excelente. El personal muy amable sobre todo en la entrega. Muy linda la experiencia.
2 de abril de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
¡Muchísimas gracias por la fantástica reseña! Nos alegra mucho que hayas tenido un viaje maravilloso y una experiencia de alquiler sin contratiempos. ¡Nos llena de alegría saberlo! Gracias de nuevo por elegirnos, ¡y esperamos verte pronto en tu próxima escapada!
Wir waren sehr zufrieden
Unkomplizierte Übernahme in Las Vegas, unkomplizierte Übergabe in San Francisco. Die Mitarbeiter waren zuvorkommend und hilfsbereit. Der Camper war in einem sehr guten Zustand und man konnte alles mögliche dazubuchen (Navigationsgerät, Küchenuntensilien, Badetücher, Bettbezüge, Decken, etc.)
Wir würden jederzeit wieder über El Monte RV einen Camper buchen.
29 de março de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
Wir wissen Ihr positives Feedback zu unseren Standorten in Las Vegas und San Francisco sehr zu schätzen. Es freut uns außerordentlich, dass unser Team exzellenten Service geboten hat und der Camper Ihren Erwartungen entsprach.
Pick up and drop off was easy
Pick up and drop off was easy, they show all the steps on how to use the RV, was clean and ready for pickup at agreed time. Staff is kind and knowledgeable of products. Would definitely rent again.
30 de março de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
The experience is incredible
The experience is incredible! Waking up and going to sleep in different places every day is a wonderful feeling of freedom. Points to improve: the water level is inaccurate and the tank is small. Heating the water is also complicated and time-consuming, but it works. We received excellent service at the location.
16 de março de 2026
Resposta da El Monte RV - San Francisco
Thank you for your honest feedback! We look over each of these reviews to see where we can improve, and its feedback like yours that we love to see! Thank you for your review!
Great explanation & friendly service
26 de março de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
Great Service
The staff during the delivery and return of the RV was extremely professional and helpful.
21 de março de 2026
Resposta da El Monte RV - San Francisco
Thank you for your positive feedback! We hope to welcome you back as our guests in the future.
We rented an RV from El Monte
We rented an RV from El Monte, Dublin for the weekend. Very smooth process from pick up to return. The lady at the check in (don’t know her name) was super nice and friendly. Maya gave us an entire walk through of the RV. She was amazing too and answered all our questions. She was also there during our return and it was such an easy process. Took less than 10 mins.
Would recommend them without a second thought to anyone wanting to rent an RV for a trip.
19 de março de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
Thank you so much for the wonderful review! We’re thrilled you had a great experience and that everything went well. Your kind words mean a lot to the people behind the scenes who work to keep things organized and ready for each trip. Safe travels, and we’d love to help with your next RV journey!
Family of 6 enjoyed the Sunseeker
Family of 6 enjoyed the Sunseeker, will use again next year over spring break!
19 de março de 2026
Resposta da El Monte RV - San Francisco
We're glad your family of six enjoyed the Sunseeker! Thank you for your positive feedback, and we look forward to welcoming you next year!
The correspondence is very kindly.
The correspondence is very kindly.
17 de março de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
We appreciate you pointing out our kind correspondence. It means a lot to us that you had this experience.
Resposta da El Monte RV - San Francisco
温かいお言葉と5つ星の評価をいただき、誠にありがとうございます！すべて順調に進んだとお聞きし、大変嬉しく思っております。皆様が安心して旅立てるようお手伝いすることは、私たちにとって何よりの喜びです。いただいたフィードバックは、チーム一同の大きな励みとなります。どうぞ道中お気をつけて。また次の旅の準備が整いましたら、いつでも喜んでサポートさせていただきます！
Resposta da El Monte RV - San Francisco
5つ星のレビューと、体験談を共有していただきありがとうございます。お客様に「大切にされている」と感じていただけたこと、そして大切なご旅行を私たちにお任せいただけたことを大変嬉しく思います。また次回お会いできるのを楽しみにしております！
It was a pleasant experience and breeze
13 de março de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
We're glad you found your experience pleasant and easy. Thank you for your positive feedback; it means a lot to us.
A rip off
Dont trust there insurance they only cover each incident of $1,500 and charges you for everything else. Even if they tell you to use any trye company with any trye company they charge you for the one i used
8 de março de 2026
Resposta da El Monte RV - San Francisco
Hello,
Thank you for sharing your feedback. If you’d like us to review your situation, please reach out to our team at guest.services.usa@thlonline.com and we’d be happy to help clarify.
Kind staff and great first time experience!
Our experience at El Monte RV at Dublin was absolutely great. All the employees were super helpful with our struggles as first timers, specially Biscuit, who answered all our questions about the RV, and Amar, who was at the desk and helped us kindly with some personal issues. The overall RV experience was awesome and easy, we didn`t have any problems with the vehicle and could check at the QRcode inside the van for more information at any time. 100% recommended!
19 de janeiro de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
Thank you for the 5-star review and for sharing your experience. We’re happy you felt taken care of, and we’re grateful you trusted us with your trip. See you next time!
Great Experience
Maya checked us in after our trip and she was amazing to work with.
6 de março de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. I'll mention this kind review to Maya and the team! Thanks again for choosing us, and we hope to see you back for your next getaway soon!
Disappointed… paid more for updated RV…
Disappointed… paid more for updated RV AND WAS GIVEN OLDER MODEL
31 de julho de 2025
Resposta da El Monte RV - San Francisco
Thank you for sharing your feedback. Guest satisfaction is very important to us, and we’re sorry to hear that your experience did not meet expectations.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.