Great RV, modern and pretty clean on pick up. Our tour op booked top package with everything included and all the additional insurances which gave us piece of mind. Kitchen kit was use... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Es war unsere erste Reise mit einem RV. Bei der Übergabe wurde uns alles ausführlich erklärt, alle Fragen wurden beantwortet. Während der Reise kontaktierten wir zweimal den Kundendienst. Wir haben... Ver mais
A empresa respondeu
Unsere Batterie im livingroom waren beide von Beginn an defekt und mussten repariert werden wodurch wir viel Zeit verloren haben Der Rauchmelder ging öfter ohne grund los Nach einem Regenschauer wa... Ver mais
A empresa respondeu
Wir haben einen rundherum wunderschönen Urlaub mit einem tollen Wohnmobil verbracht. Die Organisation und Abwicklung mit El Monte hat einwandfrei funktioniert und wir fühlten uns in sehr guten Händen.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
Making every mile memorable.
Escrito pela empresa
- Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
- Road-Ready Fleet
- Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
- From Coast-to-Coast
- With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.
Informações de contacto
6301 Scarlett Ct, 94568, Dublin, CA, Estados Unidos da América
- (925) 803-0331
We provide unforgettable journeys.
4,3
Excelente
108 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
Picking up the motorhome was easy.
Milan really did a great job explaining everything about the motorhome. He was really helpful and super nice.
21 de fevereiro de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
Thank you so much for your positive review! We will share your comments with Milan and the team and let them know to keep up the amazing work. Next time you want to travel by RV we hope that you consider renting from us!
Great service from start to finish.
Great service from start to finish.
6 de junho de 2025
Opinião espontânea
Resposta da El Monte RV - San Francisco
Gary, thank you for the 5-star ratings! We appreciate you choosing us!
Clean, Easy & Great Customer Service
Extremely easy rental process, RV was very clean and in good shape, and customer service for a first time renter was great. Pick up and drop off were super easy and efficient. Would definitely recommend and use again.
1 de maio de 2025
Resposta da El Monte RV - San Francisco
Thank you so much for the amazing 5‑star review! We’re really happy to hear you had such a great experience. Our team puts a lot of care into making every trip special, and it means a lot to know that came through. With so many RV rental choices out there, we truly appreciate you choosing us. We’d love to welcome you back for another adventure!
Great RV and amazing team.
10 de maio de 2025
Resposta da El Monte RV - San Francisco
We're glad you had a great experience with our RV and team! Thank you for your positive feedback; we appreciate it.
Resposta da El Monte RV - San Francisco
Thank you for your comments! We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
Resposta da El Monte RV - San Francisco
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
Sehr zu empfehlen
Sehr zu empfehlen! Vor allem Milan ist ein super Mitarbeiter der uns alles super verständlich erklärt hat und wir konnten so oft nachfragen wie wir wollten :)
Der Van war bei super vorbereitet und wir haben uns gut aufgehoben gefühlt! ☺️
21 de fevereiro de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
Wow, vielen Dank für die tolle Bewertung! Wir freuen uns sehr, dass Sie eine wunderbare Erfahrung gemacht haben. Wir geben unser Bestes, um all unseren Kunden ein außergewöhnliches Erlebnis zu bieten, und unser Team freut sich über Ihr Feedback. Wir wissen, dass es bei Wohnmobilvermietungen viele Möglichkeiten gibt und sind sehr froh, dass Sie sich für uns entschieden haben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen und danken Ihnen nochmals für die 5-Sterne-Bewertung!
amazing
amazing! excellent service from Amy and Milan. RV is lovely and comfy. highly recommend.
21 de fevereiro de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
We're happy to hear that you had such a wonderful experience! We appreciate your kind words and are so glad you enjoyed your RV.
The best RV rental I have ever…
The best RV rental I have ever experienced. Polite stuff. Very helpful.
30 de agosto de 2025
Resposta da El Monte RV - San Francisco
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our guests, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
RV was nice - Customer Service was horrible
The RV was really nice. It wasn't the highest of quality, but it was new and clean, easy to drive and operate. It met our needs. We would probably rent a little larger one next time, but that was on us not the company.
The check in process was terrible, if I am being honest. We had an appointment to pick up and waited over two hours to even be taken over for paperwork. We drove almost three hours to pick it up, and the whole process took well over three hours with the wait and check in - so 6+ hours total plus the 3 hour drive home.... a whole day just for pick up. I tried to talk to a few employees and they just skirted around us. I believe our RV was not the one they gave us and they had to scramble to find one.... At check in, we had preregistered everything and I was told it wasn't correct and we had to completely redo everything, including charging our card nearly $5,000 that they said they would reimburse. That took a week..... I felt like they were pretty unprofessional at the front desk and when asked about a discount that I had previously entered, they said that was for preregistering..... which we had already done. ..... it was a little shady.
The gentleman and lady that helped us with going over the RV before we left were great.
13 de julho de 2025
Resposta da El Monte RV - San Francisco
Thank you for your feedback. We’re glad the RV met your needs, and we appreciate your kind words about the team. We’re sorry for the delays and confusion during pickup, and we’ll be using your comments to help improve the process.
The camper was PERFECT!!!!!!
29 de junho de 2025
Resposta da El Monte RV - San Francisco
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
Traveling by RV was great
Traveling by RV was great. Whole family enjoyed it. Comfort, leisure, felt like a home on wheels. Can't wait for next family road trip
12 de fevereiro de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
We’re so glad to hear your family enjoyed the RV trip. It’s great to know the RV felt comfortable and gave you that home on wheels experience. Thank you for sharing your feedback. We really appreciate it!
Everyone was nice and helpful with…
Everyone was nice and helpful with getting us going.
I wish there was a way to complete the registration and payment process in advance and then have the option to actually pick up the rig at whatever time works best for the trip.
17 de junho de 2025
Resposta da El Monte RV - San Francisco
We’re really glad to hear our team was helpful. Thank you as well for the suggestion about offering advance registration and payment options — feedback like this truly helps us improve. We’re exploring ways to make that process easier, and we appreciate you taking the time to share your thoughts!
We had an amazing experience!
We had an amazing experience with El Monte, from booking thru to drop off. We will be using El Monte for our next trip! Thank you to everyone at El Monte Dublin, San Francisco!
10 de fevereiro de 2026
Resposta da El Monte RV - San Francisco
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future!
Great customer service…
I stopped in to look at two different RV sizes. Milan was so helpful in answering my questions and helping by showing both types I really appreciated it.
2 de fevereiro de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
We're happy to hear that our team was helpful and provided you with the information you needed! We appreciate you taking the time to share your positive experience.
The best place to rent your Motorhome
Thank you so much for everything.
I rent a motorhome for 3 weeks and the manager and the staff were very welcoming, freindly and helpfull.
The motorhome was perfect and i recommand this place to rent it for your next trip.
Thank you for everything , it was the best holiday of my life
Franck and the twin's family
14 de janeiro de 2026
Opinião espontânea
Resposta da El Monte RV - San Francisco
We're happy to hear that our team made your motorhome rental experience so positive. It's wonderful that the motorhome was perfect for your needs, and we appreciate your recommendation!
My family had a great time.
My family had a great experience with the room in the RV.
14 de janeiro de 2026
Resposta da El Monte RV - San Francisco
We're happy to hear that your family had a great experience with the RV. Thank you for your positive feedback!
The RV was very clean and a newer model…
The RV was very clean and a newer model vs other rentals I've used before
13 de janeiro de 2026
Resposta da El Monte RV - San Francisco
Dear Issac,
Thank you so much for taking the time to leave us a positive rating. It’s much appreciated!
Great RV Rentals
This is the 4th time we rented an RV from El Monte RV and have been very satisfied and delighted with their Vehicles as much as their service.
Each one of their RV's were really good, spacious, in great condition , came with a fully stocked kitchen appliances & cutlery ( which saved us the hassle of packing kitchen wares with us). We rented a size 30 RV this time and it was in a very good condition , very spacious and with good amount of moving space ( even without the slide out expanded). There was a good amount of cabinets, drawers, storage space. The RV also came with a big TV ( which we used as a smart TV using our own HDMI cables and connections), spacious refrigerator, freezer, gas with burners and a microwave.
While giving us a demo of the RV, Mr Milan Gandhi was very helpful, went through each and every feature of the RV at length & very meticulously and also made sure to promptly resolve some minor functionality in the RV that was noticeable to us.
Great Service and Customer interaction by Mr Milan Gandhi !
Overall, it has been a great and satisfying experience everytime we rented an RV from the business and will come back to them again !!
22 de novembro de 2025
Opinião espontânea
Resposta da El Monte RV - San Francisco
Thank you for choosing El Monte RV for the 4th time! We're thrilled you continue to be satisfied with our vehicles and service. We're glad the RV met your expectations with its spacious design, storage, and amenities. Thank you for the kind words about Mr. Milan Gandhi's thorough demo and excellent customer service. We appreciate your loyalty and look forward to your next adventure with us!
Terrible communication
Terrible communication. No reply to emails or calling back after multiple missed calls because we had issues with the RV. We had gas leakage, mirrors that could not be adjusted, and dead batteries almost every day even after hook up it charging them all day by driving. Never again.
3 de janeiro de 2026
Resposta da El Monte RV - San Francisco
We’re sorry to hear you had trouble reaching us . We understand how important it is to have prompt support, especially when you're traveling, and we take communication very seriously.
Our customer service team meets weekly as a team to review feedback and to ensure we provide the best possible support. We deeply appreciate you taking time out of your travels to try to contact us and would love to hear more about your experience so we can address any issues and improve our service.
Please reach out to us directly at guest.services.usa@thlonline.com so we can resolve your concerns.
Thank you for your patience and feedback.
El Monte RV Rentals
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.