Had a boiler ignition fault. Craig from Embassy came within a couple of days. Showed me exactly what he was doing and found the fault. Had to come back a couple of days later to fit a new igniter, but... Ver mais
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Leia as opiniões dos outros
Craig came recommended. I wasn’t disappointed. He did a full service and found things that clearly had been missed by my existing annual contract. I will be transferring for all my heating and plumbin... Ver mais
Craig was very personable and communicative, he talked me through what he was doing and why throughout each step of the service. It was also great to hear how his company look after and service their... Ver mais
Thoroughly professional and friendly service. He checked I was happy with his Covid-19 measures before he came in (gloves, mask etc.) which I was. He put in the correct brackets and missing screws whi... Ver mais
Informações sobre a empresa
Escrito pela empresa
Delivering tailored facilities management and support service solutions within the local gas, electrical and central heating industry.
Informações de contacto
Unit 2, Lindford Business Park, GU35 0FE, Lindford, Reino Unido
- 01420 558993
- helpdesk@embassygas.com
- embassygas.com
4,9
Excelente
201 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Arrived on time left on time no mess
Arrived on time left on time no mess, no problems.
29 de julho de 2020
Opinião espontânea
Great service
23 de julho de 2020
Opinião espontânea
Professional engagement
Professional engagement, good communication, efficient service. Would recommend.
22 de julho de 2020
Opinião espontânea
Excellent Service
We had our boiler serviced by Craig Huggins and he was excellent. Very professional and nice mannered guy, answered every question and gave advice going forward with our boiler. No sales pitch just good honest information.
Credit to his company.
19 de julho de 2020
Opinião espontânea
Early bird catches the worm
Great guy & service, friendly advice, easy process and professional. Nice to have reassurance that all is functioning well. Nice early appointment allowed the rest of the day off to be enjoyed.
19 de julho de 2020
Opinião espontânea
Good company
Came to service the boiler and was all good good communications and was prompt arriving would use again
19 de julho de 2020
Opinião espontânea
Loved the ease of booking
Loved the ease of booking, great comms and when visited, we had a very informative experience. Would highly recommend.
18 de julho de 2020
Opinião espontânea
First class
Great service from start to finish. Very easy to book service and their app is easy to use. Our service happened on time with no problems at all, we had a very friendly engineer who was also very knowledgable and offered good advice. He was very clean and polite. Would not hesitate to recommend.
17 de julho de 2020
Opinião espontânea
Excellent Service
Excellent service. Friendly Engineer. Thorough Service Completed. Clean, tidy and professional.
17 de julho de 2020
Opinião espontânea
Excellent service
Excellent service. Engineer came on time and carried out the service.
17 de julho de 2020
Opinião espontânea
Excellent service
Excellent service, prompt and friendly. Would recommend.
17 de julho de 2020
Opinião espontânea
Professional and knowledgeable
Professional and knowledgeable. Friendly, efficient & polite service. Couldn’t ask for better. Thank you Craig!
15 de julho de 2020
Opinião espontânea
Professional engineer giving excellent service
Easy booking system on line.
Notified half an hour prior to arrival
Excellent service given in a quick and efficient way
15 de julho de 2020
Opinião espontânea
Annual boiler service carried out
Annual boiler service carried out
Excellent from start to finish - very informative and technician was very happy to answer/give advice on any questions i had (we moved into new property only 6 months ago)
Would defo recommend
15 de julho de 2020
Opinião espontânea
The engineer arrived on time and was…
The engineer arrived on time and was very polite, as all the gas engineers we have had in the past from other companies have been late.
Very thorough and carried out the work without any mess.
I would certainly not hesitate to use them again, first class service.
11 de julho de 2020
Opinião espontânea
Friendly professional service
Friendly professional service. Highly recommended
11 de julho de 2020
Opinião espontânea
Craig from the Embassy Gas service text…
Craig from the Embassy Gas service text me before arriving to do the boiler service. On arrival he introduced himself and was pleasant , polite by explaining what he has to do.
Craig carried out the service on the boiler .
After the boiler service he tighten the boiler timer which was loose on the wall.
My only query is that I did not received any feedback or any customer check list to sign regarding the appliance safety check .
9 de julho de 2020
Opinião espontânea
Resposta da Embassy Gas
Good Afternoon - thank you for your feedback, it is much appreciated.
We are not currently leaving paper handouts or asking customers to sign our tablets during the current coronavirus pandemic due to the risk of contamination. The record of service has been supplied digitally to your home insurer, and is available on request. Please let us know if we can be of any further assistance and look forward to working with you again in the future.
^The Helpdesk
Excellent service
Excellent service. The engineer seemed to be very good at his job and explained what he had done once finished. I would definitely use Embassy Gas again.
8 de julho de 2020
Opinião espontânea
Boiler Service
There was a good choice of appointment times. The engineer arrived within the promised timeframe and was friendly, efficient and extremely knowledgeable. He thoroughly cleaned the area when he had finished. 5*
5 de julho de 2020
Opinião espontânea
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