Jon's response to my query about the need to change my Direct Debit came almost by return email. Octopus provides an immediate and personal answer to individual queries and I find that both professio... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Co-op energy via Octopus has always been good value for us. We are grateful for the options given to us online when the contract ended, and the ability to easily choose the best option, which we have... Ver mais
We have been with Octopus for many years, since they took over Co-Op energy. The prices have always been reasonable, the service fine and the “greenness” pretty good. I have seen interviews with the C... Ver mais
The site was very clear, well laid out and presented, making it so easy to navigate. I had no problems understanding how my accounts were running, or how my bills were calculated. I was informed o... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I am pleased with the fixed rates and…
I am pleased with the fixed rates and services.
Always good price.
Good communication
Good communication, our meter works well, very pleased with service provided.
Nice and easy and transparent
Poor pensioner
Having had disastrous experiences with other companies, I read reviews of Octopus when transferred from Co-op (excellent company, too) and stayed. Best ever decision. Simple to use, no rubbish, meter reading faultless, changes in tariffs very simple. Perfect.
Great company to use being with them…
Great company to use being with them for years
App easy to use any queries are…
App easy to use any queries are responded to quickly and efficiently
Simple to use
Alway feel that I have the best deal
Always feel that I have the best deal. All the information is there for you to see. The only reason for the 4stars was that I found it difficult to find the change tariff page.
Easy to follow guidance
Easy to follow guidance to enable you to compare tariffs and switch online.
I have been with Octopus Energy/Co-Op…
I have been with Octopus Energy/Co-Op for several years. Their service is impeccable. They are not pushy, they are informative and their pricing is excellent. I would highly recommend
Best energy supplier that Iv ever had
Best energy supplier that Iv ever had
make it clearers what i am currently…
make it clearers what i am currently on; how much i pay & what the switching option will cause to change
Clear and competitive options
Clear and competitive options for online renewal.
Good Tariff
I always get updates from Co-op Octopus and I am very happy with the new tariff I was offered after my 12 month fixed tariff finishes.
Best energy provider
I like how Octopus gives his customers choices of tariffs that sometimes are even cheaper then the actual prices and lets customers modify their Direct debit.
The app is also really useful as it lets me see my consumption in real.time.
Fair price, good service.
I've always found Octopus to be fairly priced, but I've just switched to an ever lower fixed tariff through the website. It took about 30 seconds, everything was clear and easy to understand, didn't have to submit my life history and I'm very happy to be saving roughly £30 a month.
The website and app are easy to use, submitting a meter reading is no problem, all the information you need about your tariff and bill is there and I've never had any issues claiming refunds when my account goes over a certain amount of credit.
I wouldn't hesitate to recommend Octopus to anyone.
quick and easy
Your email set out clearly an explanation of the charges and showed us how to save money. It was completed within five minutes, thank you.
Been with octopus for years and would…
Been with octopus for years and would not change to anyone else
A Experiência Trustpilot
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