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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered shoes 3 weeks ago and they still haven’t arrived, was finally told they’re on pre order even though this is not mentioned on the website, tried to contact countless times to find out when thes... Ver mais

Classificada 1 em 5 estrelas

Ordered shoes on pre order for delivery in February. Sent numerous emails Chasing as absolutely nothing received from them in regards to updates! Finally had enough and asked for a refund as the ev... Ver mais

Classificada 1 em 5 estrelas

So I cant talk about the shoes yet, because they still didnt arrive. Paid extra for premium shipping 1-2 working days. I ordered 3 weeks ago. Wanted to wear them to prom, unfortunatly prom was a week... Ver mais

Classificada 5 em 5 estrelas

This is a great company. Shipping is always fast. Products always arrive exactly as pictured, and the customer service is amazing. They really try to work with and help you resolve any issues, especia... Ver mais

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The online destination for women's footwear, for heels, ankle boots, thigh high boots & more. 15% off when you sign up to our newsletter


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2,5

Mau

TrustScore: 2.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Delivered on time

Ordered lunch time and the shoes were delivered the next day. I was well informed on the delivery time .

18 de junho de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Patience,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

As you are happy with our service would you consider changing your review from 1* to 5*?

Welcome to the #envyarmy xoxo

Classificada 1 em 5 estrelas

Missing parcel, no reply from Envy

Ordered evening heels for my wedding and paid for next day delivery. Order did not arrive. EVRI is the delivery service and have clearly lost the parcel as shoes should have been here 4 working days ago. Have contacted Envy Shoes 3 times and received no reply. Wedding is in 5 days and will have no shoes…

6 de junho de 2023
Opinião espontânea
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Jo,

I can see that our customer service team have replied to your email and your parcel has been delivered. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Classificada 2 em 5 estrelas

Faulty shoes

Some of the diamonds on the shoe were already off and that was disappointing to see as the shoes did not look brand new

17 de maio de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hello Meron,

I’m so sorry to hear this. In this case, we would of course offer a refund or exchange for another product free of charge. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Classificada 5 em 5 estrelas

Lovely shoes for my daughters Prom

Lovely shoes for my daughters Prom. She is really pleased with them.

19 de abril de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Carole,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you enjoyed your experience with Envy Shoes and that your daughter loves her new shoes!

Welcome to the #envyarmy xoxo

Classificada 1 em 5 estrelas

Heel Saga-Why you shouldn’t order here

1) Accidentally ordered the wrong told them within good time, they said they have updated and the new size will come.

2) It came to me in the wrong size, so returned it and all of a sudden the product was sold out..they asked me to pick another one

3) I pick the same in a different colour apparently in the seconds they replied it was sold out so after browsing I picked another set of heels that look very similar to the original pair and they it was in stock.

4) Order comes and it’s someone else’s order. The package had my address inside was flats that weren’t even my size and someone else’s receipt and address.

5) Told them they made me organise a collection which I did it was collected they asked for proof 5 times I kept sending it. These were supposed to arrive end of April and till this very day I haven’t got my heels or a refund. I keep getting an apology and asked for the collection receipt which I’ve seen multiple now.

This was my first time ordering from them they had beautiful heels I wanted to try but the experience has been so bad and considering I still don’t have my order is appalling. Don’t shop here guys the customer service cones lovely at first but as you can see that’s where it ends too. Very very disappointing

18 de abril de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hello Rahena,

I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Classificada 5 em 5 estrelas

Shoes were better than anticipated and…

Shoes were better than anticipated and the delivery was quick

17 de abril de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Humerah,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you enjoyed your experience with Envy Shoes and that you love your new shoes!

Welcome to the #envyarmy xoxo

Classificada 5 em 5 estrelas

package came really fast!

package came really fast!
and the shoes are gorgeous and good quality!
they match my birthday dress perfectly and cant wait to wear them!!

16 de abril de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Chloe,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you enjoyed your experience with Envy Shoes and hope you love your new shoes!

Welcome to the #envyarmy xoxo

Classificada 1 em 5 estrelas

To start with have me the wrong order…

To start with have me the wrong order with broken pieces on the shoe and when they finally sent the right order the same issue again with broken pieces and heel broke within an hour of me wearing them. DO NOT ORDER

23 de março de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hello Harris,

I’m so sorry to hear this! In this case, we would of course offer a refund or exchange for another product free of charge. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Classificada 1 em 5 estrelas

I got a pair of boots and the zip split…

I got a pair of boots and the zip split and couldn’t wear them

21 de março de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hello Kelly,

I’m so sorry to hear this. In this case, we would of course offer a refund or exchange for another product free of charge. If you require any assistance please email us on hello@envyshoesuk.com. Thank you x

Classificada 2 em 5 estrelas

Quality of the product

2 de março de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hey Janisse,

I’m so sorry to hear you don't love your order! We always aim to deliver good quality shoes at an affordable price, so sorry to hear that you don't feel this was the case. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Classificada 1 em 5 estrelas

Guys don’t even bother honestly

Guys don’t even bother honestly, the only good thing I can say is it came quick , that’s probs cuz I’m based in the uk or was just fortunate lol …. apart from that, they be catfishing their stuff it looks nothing like the picture, the quality of the shoes is horrible looks so worn out and imagine i just bought it, guys the reviews don’t lie , don’t know why my dumbass didn’t check. Luckily it was only £30 but still. Save your coins people and go to the mall to get your flippin heels gotdamn it , because their better then these flippin ones. I should’ve knew there was suttin fishy with this website they do all these stupid coupon codes, that when you use it it never works, don’t fall for it people, they just want you to spend your money. Don’t waste it WARNINGGGGG!!!. NEVER AGAIN. LOL All those followers on instagram Have to be fake Cause ain’t no wayyyyyyy , they have us fooled, You can always buy Fake followers , don’t Fall for it , RUN AWAY FROM THIS SITE IMMEDIATELY!!!

OH YEAH THEIR COMMUNICATION IS HORRIBLE , YUCK!

4 de março de 2023
Opinião espontânea
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Remy,

I’m so sorry to hear you don't love your order! We always aim to deliver good quality shoes at an affordable price, so sorry to hear that you don't feel this was the case. If you require any assistance please email us on hello@envyshoesuk.com, we respond to all emails within 2 working days. Thank you x

Classificada 4 em 5 estrelas

Delivered like ordered and expected,

Delivered like ordered and expected,
unexpected quick delivery.

8 de fevereiro de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Stefan,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you enjoyed your experience with Envy Shoes and hope you love your new shoes!

Welcome to the #envyarmy xoxo

Classificada 5 em 5 estrelas

Lovely

The shoes are beautiful and came very quickly

1 de fevereiro de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Trudy,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you enjoyed your experience with Envy Shoes and hope you love your new shoes!

Welcome to the #envyarmy xoxo

Classificada 1 em 5 estrelas

Shipping is horrible & Boots Look Different

The boots look different from the picture on the website. Shipping and delivery took 2 weeks.

20 de janeiro de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hey Ariana,

I’m so sorry to hear you don't love your order! The shoes we send out to our customers are the exact ones shown on our website and socials, so sorry to hear that you don't feel this was the case. Your order was placed with standard international shipping so was delivered in the expected timeframe given at checkout. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Classificada 1 em 5 estrelas

Won’t order again

I ordered my shoes on 1/17 and paid extra for expedited shipping and have yet to receive my shoes. The package is showing in Ohio pending a clearance event, I reached out to customer service and was told it’s out of their control. If you are in the US reconsider your order. This was my first and last time ordering with envy.

17 de janeiro de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Norma,

As explained by email your parcel is being held at customs which is unfortunate, but as soon as your parcel is on the move your tracking will update again. Thank you for your patience!

Classificada 1 em 5 estrelas

DO NOT RECOMMEND-OVER 1 MONTH NO ORDER

If I could give 0 stars I would!!! Placed my order on 23rd December 2022 today is the 25th January 2023 over a month and still haven’t received my order. I contacted customer services and their resolution or lack there of was absolutely shocking I was advised to wait 28 days to see if the courier manages to find the item which the courier confirmed they lost instead of rightfully offering a refund or replacement and managing the courier company with regards to the claim after doing so as most companies do they instead make this the customers problem, from the reviews I have read I am not the only one who has had issues like this, I also paid for next day delivery and was not refunded for this even though this was a service I clearly did not receive. Daylight robbery in my opinion. Won’t be ordering again and I do NOT recommend.

23 de dezembro de 2022
Opinião espontânea
logótipo da Envy Shoes

Resposta da Envy Shoes

Hello Nicole,

I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Classificada 1 em 5 estrelas

Ordered 16th December now 5th January…

Ordered 16th December now 5th January stilo not delivered
Even with petal strikes this is ridiculous
Won’t be ordering again

5 de janeiro de 2023
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Kooy,

I’m so sorry to hear this. All orders placed will receive a tracking email upon dispatch, please check your junk folder if you did not receive this. With the current situation unfortunately there have been some slight delays on some deliveries. We thank you for your patience at this unprecedented time. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x

Classificada 5 em 5 estrelas

Easy to order and such quick delivery

Easy to order and such quick delivery, especially taking into account tge postal strikes

22 de dezembro de 2022
logótipo da Envy Shoes

Resposta da Envy Shoes

Hi Ann,

Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!

Welcome to the #envyarmy xoxo

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