Ordered shoes 3 weeks ago and they still haven’t arrived, was finally told they’re on pre order even though this is not mentioned on the website, tried to contact countless times to find out when thes... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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Ordered shoes on pre order for delivery in February. Sent numerous emails Chasing as absolutely nothing received from them in regards to updates! Finally had enough and asked for a refund as the ev... Ver mais
So I cant talk about the shoes yet, because they still didnt arrive. Paid extra for premium shipping 1-2 working days. I ordered 3 weeks ago. Wanted to wear them to prom, unfortunatly prom was a week... Ver mais
This is a great company. Shipping is always fast. Products always arrive exactly as pictured, and the customer service is amazing. They really try to work with and help you resolve any issues, especia... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The online destination for women's footwear, for heels, ankle boots, thigh high boots & more. 15% off when you sign up to our newsletter
Informações de contacto
Reino Unido
- hello@envyshoesuk.com
- envyshoesuk.com
2,5
Mau
1 mil opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely colour and perfect height for me…
Lovely colour and perfect height for me very comfy and bang on sizing
19 de maio de 2022
Resposta da Envy Shoes
Hi,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Not good
Wasn't happy with the quality of the shoes I ordered, stones were missing from the heel and there was scuffs on the perspex. I emailed to say I wanted to return the shoes and felt it was unfair to have to pay £3 return considering the quality was not good and shoes were damaged and I was told I would not have to pay the £3 for the return. I have now received my refund and I have been charged.
17 de maio de 2022
Resposta da Envy Shoes
Hello Shelene,
I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve, but we are only human and sometimes mistakes are made. I have already corrected your refund and the extra £3.99 has been sent back to you. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Parcel never arrived
Parcel never arrived, no refund. 3 weeks later no item and lose money in bank!!!
12 de maio de 2022
Resposta da Envy Shoes
Hi Geraldine,
I’m so sorry to hear this! I can see that our customer service team is working with the courier to get this resolved for you. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Great purchase
Great purchase. I am not one to leave reviews but these make walking so comfortable I thought it important to tell others.
10 de maio de 2022
Opinião espontânea
Resposta da Envy Shoes
Hi Andi,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
My product is saying delivered but I…
My product is saying delivered but I did not receive my shipment
7 de maio de 2022
Resposta da Envy Shoes
Hello Taneeka,
I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Quality of the products are not great…
Quality of the products are not great at all.
29 de abril de 2022
Resposta da Envy Shoes
Hey Aisha,
I’m so sorry to hear you don't love your order! We always aim to deliver good quality shoes at an affordable price, so sorry to hear that you don't feel this was the case. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
£7.00 to return an item daylight robbery
28 de abril de 2022
Resposta da Envy Shoes
Hello Gillian,
I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Shoes did not fit at all and I bought…
Shoes did not fit at all and I bought them bigger than my size of 7.5 can’t return them due to final sale.
27 de abril de 2022
Resposta da Envy Shoes
Hey Tricia,
I’m so sorry to hear you don't love your order! We haven’t had any other feedback about the sizing of those boots. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
These shoes are so comfy and also…
These shoes are so comfy and also stylish and we’re packaged really would highly recommend
18 de abril de 2022
Resposta da Envy Shoes
Hi Karen,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Sliders
Purchased a pair of Sliders for my granddaughter good price, quality very good and delivery good. My granddaughter is very pleased with her sliders.
18 de abril de 2022
Resposta da Envy Shoes
Hi Maggie,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that your granddaughter loves her new shoes!
Would you consider changing your review from 1* to 5*?
Welcome to the #envyarmy xoxo
Resposta da Envy Shoes
Hi Lucy,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Shoes are comfy and high quality
Shoes are comfy and high quality. Fast delivery, would use again x
16 de abril de 2022
Resposta da Envy Shoes
Hi,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Great fur slide
Great fur slide, I got the pink nude colour and will get them in black. I love the slides and people keep admiring each time I wear them out especially this spring season
16 de abril de 2022
Resposta da Envy Shoes
Hi,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Resposta da Envy Shoes
Hi,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Love it my shoes 🥰🥰
14 de abril de 2022
Resposta da Envy Shoes
Hi Lise,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
I love it true to size very comfortable
14 de abril de 2022
Resposta da Envy Shoes
Hi Taitssa,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Resposta da Envy Shoes
Hello,
I’m so sorry to hear this! In this case, we would of course offer a refund or exchange for another product free of charge. If you require any assistance please email us on hello@envyshoesuk.com. Thank you x
Resposta da Envy Shoes
Hi Di,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Wrong size and no return as sale item :(
11 de abril de 2022
Resposta da Envy Shoes
Hey Leisa,
I’m so sorry to hear you don't love your order! If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Resposta da Envy Shoes
Hi Beckie,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
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