I placed an order on June 18, i was then asked to send a photo of my card and my id for verification which i did, and i still have not heard anything back since. It’s now the 23rd. I’m about to just d... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a backpack and some other accessories. Products are exactly as described and pictured, material is top notch and thick/durable, definitely worth it, I will be a forever customer! I even took... Ver mais
A empresa respondeu
The locking bag was exactly what I needed for my beach vacation. It held my phone, cash, and e-reader while I swam and gave me peace of mind. I used a locking cable to attach it to the hotel’s beach u... Ver mais
A empresa respondeu
I was searching for a durable, waterproof backpack and Erozul popped up. I was impressed with the layout of facts of your products. I read the reviews and was satisfied to purchase a black backpac... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!
Informações de contacto
95368, Salida, Estados Unidos da América
- info@erozul.com
- erozul.com
4,4
Excelente
388 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
High Quality but slow delivery
The bag is high quality and does what it's supposed to do. I would give five stars but the package took a long time to arrive.
25 de junho de 2026
Resposta da Erozul
Thank you for sharing your review, we're pleased to hear you are enjoying your new Erozul gear, and apologies for the delay in delivery!
Good quality product at a great price
Good quality product at a great price. The order shipped quickly.
18 de junho de 2026
Resposta da Erozul
Thank you for sharing your review, we appreciate your business!
Resposta da Erozul
Thank you for shopping with us, we hope you love your new Erozul gear!
Possible Scam
I placed an order on June 18, i was then asked to send a photo of my card and my id for verification which i did, and i still have not heard anything back since. It’s now the 23rd. I’m about to just dispute the charge with my credit card company and change out cards because of possible fraud. Having me send sensitive information then not getting a response is unacceptable and I’d advise others to stay away. This has been very annoying and frustrating.
22 de junho de 2026
Opinião espontânea
Resposta da Erozul
Hello, I'm very sorry to hear you've had a negative experience, we have requested additional information from you so that we can locate your email in our system and follow up. Rest assured that we are not a scam company, and we only request verification photos when orders are flagged as potentially fraudulent by our automated systems. Once I have more information and can locate your order and email thread I will follow up with you directly! I apologize for any confusion and inconvenience!
Resposta da Erozul
Thank you for shopping with us!
The product works perfectly
The product works perfectly. Nice design, very sturdy. Impressed with how well it works. I will definitely buy more from this company. Thanks
11 de maio de 2026
Resposta da Erozul
Thank you for sharing your review, we're pleased to hear you are enjoying your new Erozul gear!
Resposta da Erozul
Thank you for sharing your review, we appreciate your business!
Great quality
Great quality and perfect for my needs. The price was also good. No complaints!
20 de abril de 2026
Resposta da Erozul
Thank you for sharing your review, we hope you love your new Erozul gear!
Resposta da Erozul
Thank you for shopping with us, we hope you love your new Erozul bag!
Resposta da Erozul
Thank you for sharing your review, we hope you enjoy your new Erozul gear!
The locking bag was exactly what I…
The locking bag was exactly what I needed for my beach vacation. It held my phone, cash, and e-reader while I swam and gave me peace of mind. I used a locking cable to attach it to the hotel’s beach umbrella. It’s high quality and comes with handy, removable compartment “walls” to customize the storage space.
5 de abril de 2026
Resposta da Erozul
Thank you for sharing your review, we're pleased to hear that the bag served you well on your vacation and provided peace of mind! Thank you for shopping with us!
Took a while and got the wrong color
5 de abril de 2026
Resposta da Erozul
Hello, I'm sorry to hear you had an issue with your order, please reach out to us at info@erozul.com and we will be happy to make it right!
Resposta da Erozul
Thank you for sharing your review, we hope you love your new Erozul gear!
Product Never Received
I ordered the product and it was never sent. I just refunded the money.
5 de abril de 2026
Resposta da Erozul
Hello,
Thank you for sharing your review, we apologize for this issue. It looks like we sold out of the bag and our system had a glitch, allowing it to still be sold. You should have received an email from our team informing you of this issue, please check your spam folder as the email may have been mistakenly moved there. I apologize for this inconvenience, please reach out to us at info@erozul.com and we can provide you with a discount code for a future purchase!
Corrective action
Corrected review. Customer Service did follow up with me and corrected my order. Great quality products at competitive price for comparable features and materials.
28 de março de 2026
Resposta da Erozul
I sincerely apologize for the delay in response, we had an issue with our email service which has since been resolved. I have just reached out to you via email, and we will be expediting the sling bag out to you - you can keep the incorrect bag that was sent as our apology for the inconvenience. We appreciate your business and apologize for the delay!
A great product designed to keep items…
A great product designed to keep items discreet. High quality.
29 de março de 2026
Resposta da Erozul
Thank you for sharing your review, we're pleased to hear you are enjoying your new Erozul gear!
Resposta da Erozul
Thank you for shopping with us, we appreciate your business!
The jars are not smell proof
The jars are not smell proof. I purchased them because I was looking for smell proof jars.
18 de março de 2026
Resposta da Erozul
Thank you for sharing your review. When the lid is seated properly, there should be no odor escaping from the jar. Ensure that the lid is threaded correctly and if you still have smell escaping, please reach out to us at info@erozul.com and we will be happy to assist further!
They get it
Erizol gets it. Fast shipping, minimal packaging, low prices, quality products, good communication, easy ordering. Did I forget anything? Great company. Thanks.
23 de março de 2026
Resposta da Erozul
Thank you so much for sharing your review, we appreciate your business!
It's perfect for my needs
It's perfect for my needs. However, I received a sealed envelope (I believe it should have contained a key) that was empty. I would appreciate it it you could Mail (whatever the content should have been) at your convenience.
21 de fevereiro de 2026
Resposta da Erozul
Thank you for sharing your review! I believe the envelope you're mentioning was likely one of our free gifts - the mylar bag. We don't include a key with the TSA Approved locks, those are specifically for TSA agents use. If you have any questions please reach out to us at info@erozul.com and a representative will be happy to assist!
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