I placed an order on June 18, i was then asked to send a photo of my card and my id for verification which i did, and i still have not heard anything back since. It’s now the 23rd. I’m about to just d... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a backpack and some other accessories. Products are exactly as described and pictured, material is top notch and thick/durable, definitely worth it, I will be a forever customer! I even took... Ver mais
A empresa respondeu
The locking bag was exactly what I needed for my beach vacation. It held my phone, cash, and e-reader while I swam and gave me peace of mind. I used a locking cable to attach it to the hotel’s beach u... Ver mais
A empresa respondeu
I was searching for a durable, waterproof backpack and Erozul popped up. I was impressed with the layout of facts of your products. I read the reviews and was satisfied to purchase a black backpac... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!
Informações de contacto
95368, Salida, Estados Unidos da América
- info@erozul.com
- erozul.com
4,4
Excelente
389 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No response
I had a problem with my order and I tried to contact Erozul through the website. It has almost been 2 weeks no response. Unbelievable a company runs like this.
25 de abril de 2025
Resposta da Erozul
Hello,
I checked our message system and didn't see any previous emails from you. I have reached out via email to assist you with your issue, please reply to the email and I'll be happy to help!
Surprise!!
No one notices I'm even carrying til I get ready to spread the love. You got something going right. Great find for me. 👍🏾
10 de maio de 2025
Resposta da Erozul
Thank you for sharing your review, we appreciate your business!
Nice product
30 de abril de 2025
Resposta da Erozul
Thank you for shopping with us! We hope you enjoy your new Erozul gear!
Resposta da Erozul
Thank you for sharing your review, we hope you enjoy your new Erozul gear!
Great item,works well,and has plenty of…
Great item,works well,and has plenty of room,they smell proofing technology works great ,and there customer serv8ce is very good and quick to respong
3 de abril de 2025
Resposta da Erozul
Thank you so much for shopping with us! Enjoy your new Erozul gear!
I love the style
I love the style, compact and smell proof.
I sing your customer service dept highest praises!! No hassle, no fuss just send pics of problem and they take care of the problem, FAST!!
29 de março de 2025
Resposta da Erozul
Thank you for taking the time to share your review, we strive to provide excellent customer service, and we appreciate you sharing your experience!
Resposta da Erozul
Thank you for sharing your review, we appreciate your business!
Have used these products in the past
Have used these products in the past. Highly functional and keep my ingredients fresh for months on end.
23 de março de 2025
Resposta da Erozul
Thank you for shopping with us, we hope you enjoy your new Erozul products!
Resposta da Erozul
Thank you so much for sharing your review, we appreciate you shopping with us and hope to see you again!
Very cheap lock mechanism👎
17 de março de 2025
Resposta da Erozul
Hello,
Thank you for taking the time to share your review. We stand behind our locks being some of the best in our industry, if you're experiencing issues with your lock, please reach out to us at info@erozul.com and a representative will be happy to assist you! Our bags are covered under a 3 year warranty, if your lock is not functioning correctly we will be happy to replace your bag.
Fast shipping and diligent packaging…
Fast shipping and diligent packaging that maintained the safety and integrity of all items. As far as product goes, it's simply the best for long term storage. I use these "specialized" containers to store precious rare exotic spices from around the world, and they get the job done.
28 de fevereiro de 2025
Resposta da Erozul
Thank you for sharing your review, we're please to hear you enjoyed your shopping experience and we appreciate your business!
A+++++
Very surprised at quality, excellent purchase at excellent price. Thanks erozul
13 de fevereiro de 2025
Resposta da Erozul
Thank you for sharing your review, we appreciate your business and hope you enjoy your new Erozul gear!
Great product
Great product! Looking forward to getting more items in the future!
2 de fevereiro de 2025
Resposta da Erozul
Thank you for shopping with us! We hope to see you again.
You didn't even send me my stuff even…
You didn't even send me my stuff even though I really needed it. I didn't want a refund I want my stuff
18 de janeiro de 2025
Resposta da Erozul
Hi Dylan,
Thank you for reaching out, I'm very sorry for this inconvenience. Our system flagged your address as undeliverable, and we reached out via email to correct the issue. Since we didn't hear back, we were forced to cancel the order since the package would have been undeliverable. Please reach out to us at info@erozul.com if you have further questions and we will be happy to assist!
Precisely as advertised
A bit slow coming in the mail, but plenty of space to hold my goods. Totally smell proof and the lock is easy to configure. Solid purchase, would recommend 10/10.
10 de janeiro de 2025
Resposta da Erozul
Thank you so much for shopping with us, we hope you enjoy your new Erozul bag!
I bought this for my husband as a…
I bought this for my husband as a birthday gift and he loves it!! It's just the right size for traveling. Plenty of space to hold a laptop and other electronics when necessary. Also, the shipping came earlier than expected. We are very pleased!!
7 de janeiro de 2025
Resposta da Erozul
Thank you for sharing your review, we hope you enjoy your new Erozul gear!
Truly one of the best products I have…
Truly one of the best products I have ever bought
4 de janeiro de 2025
Resposta da Erozul
Thank you so much! We appreciate your business!
So far the new bag works great
So far the new bag works great, strong zippers , comfortable, convenient size and stylish.
Erozul website was easy to use and shipping was fast.
Thanks
28 de dezembro de 2024
Resposta da Erozul
Thank you for shopping with us and taking the time to leave your review, we appreciate your business!
Very impressed!
This is the fourth product that I purchased from you guys and as always I’m very impressed with the quality. I love the locking feature and how you can adjust the compartments. I plan on purchasing another item soon.
8 de janeiro de 2025
Resposta da Erozul
Thank you so much for your continued support, we appreciate your business and look forward to providing you with more excellent storage solutions!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.