Essentials360 Opiniões 64

TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Been a customer for about 3 years, after trying about every incontinence brief on the market. Essentials 360 Security Plus are comfortable and keep me dry day and night. Other briefs made me itchy b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I asked for samples of various products to review for my use and received what I requested as well as what customer support advised to a new user. No cost or extra charges added to me home delivery a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

It was not clear that I had signed up for a subscription when I bought a sample pack. When I tried to return the subscription order of 5 packs that cost $70 they would not provide shipping, so it wo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

i have been using Essentials360 products for almost 5 years. having tested many of the adult diaper products, I have concluded that 360 products are the finest on the market. The diapers keep me comfo... Ver mais

A empresa respondeu


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I have been ordering from Essentials360…

I have been ordering from Essentials360 for just about a year now. The product is great. The price is the best that I've been able to find. The service over the phone is always cordial. It's nice to be able to order and automatically have it sent. I also can change my orders whenever I want.

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your review. We're happy that you are having good experiences with our product and Customer Service team.

Classificada 5 em 5 estrelas

The absorbency of the product is…

The absorbency of the product is amazing compared to competitive brands. The customer service is outstanding!

1 de abril de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your review. We do extensive 3rd party laboratory testing to ensure that we are providing very high absorbency volume and rate in our products. We're glad that they are working for you.

Classificada 5 em 5 estrelas

Best undies out there

My mother is 94 years old and 2 years ago started wearing what we call undies we don't call them diapers we call them undies she tried every brand out there I saw these we ordered them and she has never gotten anything else she absolutely loves these they're Dependable they keep her dry and when there's the bad mess it stays in the end it does not run down her legs so we absolutely love this product and would recommend it to anybody and everybody.

2 de abril de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for the positive review and comments. We are very happy that our products are working for your mother.

Classificada 4 em 5 estrelas

Redesign needed

Adult diapers need to be made more like baby diapers. They have blow out areas front and back, not just on the sides. When in a recliner or in bed urine runs right up a patients back, wetting the outside of the diaper, clothes, and blankets. It’s horrible.

Please buy some baby diapers and copy their design.

30 de abril de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your review. We have forwarded your comments to our Product team for their visibility.

Classificada 5 em 5 estrelas

I gain a lot of Peace of Mind by using…

I gain a lot of Peace of Mind by using Essential 360 for my personal needs.
Their products arrive on time and in perfect condition. Thank you for your service and product.

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for taking the time to post your review. We are very happy that our products and service is working for you.

Classificada 5 em 5 estrelas

I have been using Essentials360 for almost five years…

i have been using Essentials360 products for almost 5 years. having tested many of the adult diaper products, I have concluded that 360 products are the finest on the market. The diapers keep me comfortable and assured that I can make it for several hours without worry. The delivery service is prompt and the customer service agents are congenial and helpful whenever I may have an issue.

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your positive review. Your experience is exactly what we strive for.

Classificada 4 em 5 estrelas

My experience has to do with shipping…

My experience has to do with shipping and delivery. I have high reviews for the adult diapers from here.
I have stayed with Essentials 360 for the quality of their products. I haven’t found a single product better for urinary incontinence. I have tried about 8 products and stay with the vendor.
I just wish the shipping would get better.

1 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your positive comments. Please let us know if we can help in any way.
Update 5/4: Thank you for your communication while we figured out what happened. We understand that one delivery was delayed by one of our carriers. We are sorry that happened. We believe we have you on the correct schedule going forward, but please let us know if there are further issues.

Classificada 1 em 5 estrelas

I ordered from a flyer a special deal

I ordered from a flyer a special deal. Lady was friendly. And I ordered the “special”. They NEVER told me this was an automatic monthly order.
Lo and behold received a whole order the following month. no return possible. I immediate
Y called no return possible I could. Wil it back for $71.00
According UPS store. Called AMEX to report the situation, it been months now. My$154,87 was never credited, still have 2nd box home,unopened and waiting to hear from them. Very unhappywith the Company 360
Essentials.

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your review. We are investigating and will reach out shortly.
Update 5/4: Thank you for being in contact with our Customer Service team. Our understanding is that the charge-back is in process. Please let us know if there is anything further we can do regarding your order.

Classificada 1 em 5 estrelas

I was never informed of a recurring…

I was never informed of a recurring subscription. Not happy. Plus Fit Rights are better and Appends far superior.

26 de março de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your review. We are investigating and will reach out shortly.

Classificada 3 em 5 estrelas

They are as absorbent as those I get…

They are as absorbent as those I get from dollar store.. loose around leg.. soft./

27 de abril de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your honest review. We test our products against department store brands and aim for absorption volumes and rates that exceed what you can get at the store. We will forward your comments to our Product team for their visibility. You can also contact our Customer Service team for further recommendations on sizing and product alternatives.

Classificada 5 em 5 estrelas

My experience

The pads work great for me. They do everything they promised.

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your positive review. We are very happy that our products are working for you.

Classificada 3 em 5 estrelas

Why I use 2 different types.

I use these and depends for several reasons, Yours has a long pad. I have a bladder problem plus I can loose bowels from the med's that I am on. I find yours help me when that happens

Depends has a short pad, however seems to contain my pee problem better then yours..

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your honest review. We've forwarded your comments to our Product team as they oversee our 3rd Party, independent laboratory testing and will be interested in your experience.

Classificada 4 em 5 estrelas

Compared to Depends

Compared to Depends, Essentials are very good. Will buy again if needed.

15 de abril de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your positive review. We strive for high functioning and high quality products.

Classificada 4 em 5 estrelas

Happy

We have tried many different brands. My husband prefers the gray ones. They fit better and are not to bulky. Plus like ordering by mail and abke ro talk to a real person if necessary.

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your review and comments. Please let us know if we can help in any way.

Classificada 5 em 5 estrelas

Essentials360 delivers high quality products

Soon I will celebrate three years as a grateful and happy customer of Essentials 360 since early 2023 to now,
May 2026. After being a repeatedly unhappy customer of Drug store brands, I took a chance that any increase in the price would be worth it-- a very wise decision. As I age (I'll soon be 89 yrs old) Essentials agents on the phone have helped guide me with making choices from the wide array of products to meet my changing needs. They always are unrushed, listen respectfully and give thoughtful advice. The choice of products often involves new products that for me have been timely- such as the Booster Pads that I now add in the middle of the night when I need extra absorbency to stay dry through the night. Additionally, not once since becoming an Essentials customer has my delicate tissue become irritated by any product I have used. What Essentials claims, they deliver-- in the products and to the home! I remain a grateful, happy customer.

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your review. We appreciate your positive comments on our products and Customer Service team. Your experience is exactly what we hope for and work for every day.

Classificada 5 em 5 estrelas

Great

Great, useful!!

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your review. We're very happy that our products are working for you.

Classificada 5 em 5 estrelas

The Best pads available.

Even though, the prices are a little high, the quality and durability of these pads are a lot better then what you get with the store brands. Their Customer Service is great, too.

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your review. We understand that we're not the low-price product on the market, but strive to offer the highest quality and value.

Classificada 5 em 5 estrelas

Best pull up diaper and responsive customer service

I’ve ordered from this company for over 2 years. Best pull up brief I’ve ever used. And the company customer service is human, friendly and so helpful when I need my order sooner or change number of weeks between orders. I wouldn’t change for the world. Highly recommend!

1 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for taking the time to post your review. We are very happy that you are happy with our products and customer service.

Classificada 5 em 5 estrelas

Underwear is superior to all other…

Underwear is superior to all other brands. Customer Service is outstanding. I have been a customer for over 2 years.

2 de maio de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your positive review. We are very happy that our products are working for you.

Classificada 4 em 5 estrelas

Customer Service

Would have given a 5 except, I had to make several after I got of the hospital because they sending diapers while I was in hospital for over a month. My husband tried to have them suspend delivery until I got out of hospital and they wouldn’t do it. The diapers are good but not the best customer service

2 de fevereiro de 2026
Opinião espontânea
logótipo da Essentials360

Resposta da Essentials360

Thank you for your review. I have forwarded your note to our Customer Service team for investigation as there should be no problem making these type of adjustments to your subscription.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais