I have used etax for a few years, it is a trust worthy service, professional, online accountants step me through any issues. I have both my young adult sons using this service. We are able to lodge ou... Ver mais
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Leia as opiniões dos outros
Being unemployed my tax returns are simple. Etax has everything set up to streamline everything. If you have any inquiries, tax agen /accountant will review all the information and ask you questions i... Ver mais
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Always did my tax on my own. This year was different as I had to deal with investments and CGT. Made an account, submitted all information and waited for responses. Easy to understand messages and to... Ver mais
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I personally have not had to lodge a tax return since 2013, so obviously all my details are going to be different and they made it so easy to contact them. No long waiting periods, just answer sorted... Ver mais
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Informações sobre a empresa
Sobre Etax
Escrito pela empresa
Etax is Australia's favourite online tax agent, since 1998.
Thank you to everyone who sends us helpful reviews and feedback. Etax customer reviews and surveys help us to upgrade our service and website every year, so everyone can get a better experience with their tax return each year.
If you have specific concerns or questions, please connect with our accountants by phone or live chat. To protect your privacy, we can't discuss your private tax matters on a public review website.
Etax Accountants, found at Etax.com.au, is a registered tax agent practice and is recognised by the ATO as a Key Tax Agent.
Etax is 100% Australian. We hire and train hundreds of accountants every year. Our client support accountants are all degree-qualified and most of us work at our head office in beautiful Brisbane.
TPB Tax Agent Registration #69399005 Etax maintains ISO 9001 Quality Systems certification and ISO 27001 Information Security Management Systems certification.
Thanks for your review of Etax
Escrito pela empresa
- Etax is making tax easier for Australians...
- The Etax online tax return service includes the easy-to-use online tax return, plus help resources and live accountants' support by phone and online. After you enter your details and sign your return online, qualified accountants will review your return - checking for any problems and also looking for ways to improve your tax refund. In Australia, 73 per cent of taxpayers use a tax agent to do their taxes, rather than going it alone with the ATO. Etax offers online convenience with friendly tax agent support and accountants who are on your side, helping you avoid any ATO troubles.
Informações de contacto
4,5
Excelente
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Swap to etax for your returns
I have been using Etax for years and never had a bad experience, the etax application is flawless. Easy to use and the team are not typical 9 to 5 bumkins, they work around the clock.
22 de julho de 2026
Opinião espontânea
Resposta da Etax
Many thanks for the five-star review, Joshua. We're pleased to hear you been using Etax for years now and have never had a bad experience. Thanks again for your review and we will continue to work hard.
All for 15 minutes work.
This is a straightforward and no hassle way to complete your tax return when your tax return is small and uncomplicated. I have used Etax for the best part of 15 years and found this years return easier than last years to complete with returns within 2-3 weeks. I highly recommend Etax and very satisfied with fees and services.
22 de julho de 2026
Opinião espontânea
Resposta da Etax
We're glad to hear you were able to complete your tax return in a short amount of time. We appreciate your review and loyalty across these 15 years. Thanks again for the review and for recommending us. We look forward to seeing you again next tax time!
Best decision made!
I’ve been to a few in-person accountants over the years and no one does it quite like Etax! They are quick, reliable and efficient, and they do their best to ensure I get the best refund possible. I prefer to do most of my finances online so when I found out about this service I had to give them a try, and I don’t have any regrets! Would definitely recommend.
22 de julho de 2026
Opinião espontânea
Resposta da Etax
Many thanks for taking the time to leave a review, Nekiya. It's great to hear that you found Etax to be quick, reliable and efficient. Thanks for recommending us and for choosing Etax. We look forward to assisting you again next tax time.
Step by step easy to follow process
Step by step easy to follow process. Have used Etax before and my family does too.
21 de julho de 2026
Opinião espontânea
Resposta da Etax
Many thanks for sharing your review, Mathew. We're glad to hear you found Etax to be an easy to follow process. It's great to hear you and your family use Etax and we look forward to seeing you back again next tax time.
I was able to message and had immediate…
I was able to message and had immediate replies to my questions
21 de julho de 2026
Opinião espontânea
Resposta da Etax
Many thanks for your wonderful five-star review, Jillian. We're glad to hear you we were able to respond promptly to your questions. We look forward to assisting you again in the future.
Essential at tax time
I use Etax every year and I’ve always had a great experience. Most years they’re able to increase my refund which makes it even more worth the small investment. I have a few things that make doing my tax a bit tricky on my own, so I really trust these guys to do the right thing by me as a customer. I recommend them to anyone who needs a bit of help at tax time.
21 de julho de 2026
Opinião espontânea
Resposta da Etax
Many thanks for the great review, JB. We're really pleased to hear you use Etax every year and always have a great experience. Thanks for recommending us and taking the time to leave a review!
Takes the stress out of tax
I have found it pretty seamless doing my tax with Etax. They send you a reminder email throughout the year which I then load all my receipts on there ready for tax next year. If I have questions or don’t understand things they clarify with a registered accountant who usually gets back to you within 24 hours.
18 de julho de 2026
Opinião espontânea
Resposta da Etax
Thanks for your lovely review, Rachel. We're delighted to hear you found doing your tax with Etax to be seamless. We look forward to assisting you again next tax time!!
Easy to fill out form
Easy to fill out form. Emails for mistakes and omission sorted very quickly on a Sunday. Return sorted and lodged quick
19 de julho de 2026
Opinião espontânea
Resposta da Etax
Many thanks for taking the time to leave a review, Graeme. We're glad to hear you found our service to be easy to fill out and quick. Thanks again for your five-star review and for choosing Etax.
Best service hands down
Best service and amazing experience i had with Etax very helpful straight to the point patient with me as i am new to their services. Will use Etax services for now on and recommend Etax to people could benefit from their services, good price when charging their fees 😊Andrea
20 de julho de 2026
Opinião espontânea
Resposta da Etax
Hi Andy, thanks for the five-star review. It's great to hear you had an amazing experience with Etax and that you will start using Etax from now on. We appreciate you recommending us and look forward to seeing you back again next tax time!
The service is fantastic very straight…
The service is fantastic very straight forward and Etax gets the job dons right
Thankyou again for another successful year.
Kind Regards.
20 de julho de 2026
Opinião espontânea
Resposta da Etax
Many thanks for your review, Anthony. We're glad to hear you found Etax to be straight forward and gets the job done right. Thanks again for the review and for your continued support.
Very Clear instructions from you
Very Clear instructions from you, with an easy guide to follow.
Accessing previous year's return helped me along this year - even though the information was different in some respects. A good user experience! Thank you!
20 de julho de 2026
Opinião espontânea
Resposta da Etax
Many thanks for the great review, Meegan. It's great to hear you found Etax easier to use because of our instructions and guide. Thanks again for the review and we're glad to hear about your positive experience. We look forward to seeing you back again next tax time.
I can't thnk enough I was stressed n…
I can't thnk enough I was stressed n pretty sure I made a mess of it thank U heaps appreciate it sorry to who had to fix my refund mess
20 de julho de 2026
Opinião espontânea
Resposta da Etax
Thanks a lot for sharing your experience and for the five-star review, John. We're more than glad to have been able to resolve your issues. Thanks for choosing Etax and taking the time to leave a review.
Resposta da Etax
Many thanks for the great 5-star review. It's great to hear you found Etax to be quick and easy. Thanks again for the review and for choosing Etax.
Would Recommend
I have never had an issue.
Easy the get inquiries answered
Would recommend
18 de julho de 2026
Opinião espontânea
Resposta da Etax
Many thanks for the positive review, Sharon. We're glad to hear you never had an issue. Thanks for recommending us and for leaving a review.
Resposta da Etax
Thanks for your great 5-star review, Danni. We're glad to hear you found it easy having most your information prefilled. We look forward to assisting you again in the future.
Very easy layout to work with
Very easy layout to work with, clear explanations and prompts and the ability to look back at last years answers or figures
18 de julho de 2026
Opinião espontânea
Resposta da Etax
Many thanks for the 5-star review, Lee. We're pleased to hear you found our layout to be really easy to work with along with our clear explanations and prompts. Thanks again for the review and for choosing Etax.
Great at finding deductions that I missed
I have used Etax for several years and have found them to be reliable and prompt in their preparation of my tax return. They have reliable access to my financials and have always been able to find information to increase my refunds from my estimates. Very pleased!
18 de julho de 2026
Opinião espontânea
Resposta da Etax
Thanks so much for taking the time to leave a review, Michael. We're really glad to hear you been using Etax for several years and have found us to be reliable and prompt in their preparation of your tax return. Thanks again for your review and we look forward to assisting you again in the future.
I have been using eTax for 18 years
I have been using eTax for the past 18 years and can highly recommend them. In all this time they have never let me down and are both rapid and efficient with their queries and requests.
Their service is professional and friendly, and, to my limited knowledge, they have maximised my refunds every year.
17 de julho de 2026
Opinião espontânea
Resposta da Etax
Thanks for your continued loyalty and business over the past 18 years, Douglas. We're really pleased to hear we have never let you down. Thanks very much for recommending us and staying with us across all these years.
Absolutely impeccable accounting
Absolutely impeccable accounting. Great price and great times on helping you get the most back. Couldn't recommend better.
17 de julho de 2026
Opinião espontânea
Resposta da Etax
Thanks for the five-star review, Michael. We're glad to hear you were pleased with our service and found our price reasonable. Thanks for recommending us and for choosing Etax.
Resposta da Etax
Thanks so much for your kind words and review, Jack. We're really pleased to hear you found using Etax helped made tax time easier for you. Thanks again for the review and for choosing Etax.
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