ETravelSim - Travel eSIM Opiniões 

765
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Habe eine esim für Tanzania gekauft. Sehr komplizierte Installation. Eine 13 stellige Esim Nummer zum Freischalten habe ich nie bekommen. Nicht in der App, noch per SMS, nicht per Email. Geld ve... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

In der Türkei praktisch unbrauchbar Meine Erfahrung mit der eSIM von E. Travis SIM in der Türkei ist leider sehr schlecht. Die Internetverbindung ist nahezu durchgehend extrem langsam und insta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wir hatten zunächst Probleme die eSIm zu aktivieren. Ich möchte hier einen Anwenderfehler unsererseits nicht ausschließen. Der Support war sehr hilfsbereit und hat uns sehr gut unterstützt. Letztlich... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought eSIM from ETravelSim website, it arrived in less than 5 mins on email (check your junk folder). I forwarded QR to another device so I could scan it and it was instantly set up. Arrived in... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação
  2. Operadora de telecomunicações
  3. Operadora de redes móveis
  4. Serviço de hospedagem web
  5. Agregador de viagens

Escrito pela empresa

ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

765 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(765)

140 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I downloaded the eSIM in the UK

I downloaded the eSIM in the UK. It triggered automatically on arrival in Delhi and worked perfectly throughout my holiday in Chennai.

4 de dezembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Mr Bedford, Thank you for sharing your review. We are very glad to hear that the setup was hassle-free and that the eSIM worked perfectly throughout your trip.

Thank you,
Team eTravelSIM

Classificada 1 em 5 estrelas

Support lacking

I read the reviews for this company here and elsewhere, I bought two eSims for my wife and myself.

Now I am in Prague with two weeks left on our trip and our eSim doesn't work. I've been trying to contact the company with no success not sure what to do next

cheers

Doug

ps
I've just read another review and reply from eTravelSim which says that

"In case of any problem arises, we have 24*7 customer care team to assist our valued customers.

We appreciate your feedback and looking forward to serve you better on your future trip.

Regards,
Team ETravelSim"

OK, where is this 24*7 service you talk about? how do I contact this "customer care team"??

7 de dezembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, Apologies for the trouble you experienced. There was a complaint reported by you and our team attended it to. Your both eSIM worked as we received the confirmation on your email from you.

Thank you
Team eTravelSIM

Classificada 5 em 5 estrelas

It always worked

It always worked. At any place. More convenient than a physical card.

11 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Berthold and Annette, Thank you for sharing your positive review regarding your experience with our eSIM. We are very glad to hear that the setup was hassle-free and that the eSIM provided you with a convenient experience.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

Desperate to find an eSIM as my UK…

Desperate to find an eSIM as my UK add-on for my trip to the US was fast running out, I found travels via google and looked it up. The site was easy to navigate, the plans were clear and flexible. I think it took me a total of 10 minutes from finding the site to activating my eSIM.
I wouldn’t hesitate to recommend.

27 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Ronald Eve, We are delighted to hear that you found our eSIM services easy to install and our eSIM performed seamlessly for you throughout your recent trip to the UK. It's wonderful to know that we could contribute positively to your travel experience.

Your positive feedback and recommendation are highly valued and truly appreciated.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

Comme d’habitude mon esim fonctionne…

Comme d’habitude mon esim fonctionne bien au usa, espagne et maintenant aux pays bas bon service bon suivi réponse à chaque question continuer bon travail meci

21 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Ahmed, thank you for sharing the 5 star rating to our services. We are please to hear about your experience with our services.

Thank you
Team eTravelSIM

Classificada 5 em 5 estrelas

Anything less then 5 stars is a fake…

Anything less then 5 stars is a fake review we came to turkey on 20th the moment our plane landed we was automatically connected to the data this service provides full bars and very trustworthy I am absolutely amazed by this 2025 technology as its the first time iv used Esim.

20 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, Thank you posting a 5 star review of our eSIM services. ​We are delighted to learn of your satisfaction with our eSIM services.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

First Class Support

Great online service and troubleshooting by Sanjay! Thank you.

21 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Ivor Ramphal, ​Thank you for taking the time to post such a positive review of our services. We are absolutely delighted to hear that our team was efficient and prompt to resolve your complaint.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

Fast and convenient

Just travelled to Miami via trans Atlantic cruise and needed data to communicate with contacts. Upon searching for options online I found Etravelsim and found their packages very reasonably priced compared to others. Ordering and paying was a breeze, so I was online within minutes. Would definitely recommend to others!!!

16 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Tak Mah, Thank you for taking the time to post such a positive review of our services. We are absolutely delighted to hear that you had a great experience with Etravelsim and found our packages to be very reasonably priced compared to other providers in the market.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

consistent and reliable

I have used the etravelsim both in the US (California, Washington state and New England) and Greece. Delivery was simple and customer service was great when I had initial difficulties. Data service is consistent (although I had no service only in Florida). I would definitely use again.

17 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

HI Fran h, ​Thank you for taking the time to share your positive experience with our eSIM services. We are truly pleased to hear that you found the eSIM delivery process simple and that our customer service team provided great assistance when you needed support.

Thank you
Team eTravelSIM

Classificada 5 em 5 estrelas

Best application for internet!

I have been using this application for several years for my travels. Everything works very well. Easy to top up the internet. When there is a problem, the support service provides assistance until the internet starts working. Since I recommend it to everyone.

16 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Inara Uzolinai, We are glad to hear about your positive experience with our eSIM services. We are truly pleased to hear that you found our customer service team provided great assistance when you needed support.

Thanks for the recommendation.

Team eTravelSIM

Classificada 5 em 5 estrelas

Easy to install

Easy to install, activate and no problems during use. Needed a quick eSim for an unexpected extension to my holiday and this fit the need.

10 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, Thank you for your kind words regarding our eSIM services. We are delighted to hear that you found the eSIM easy to use, and it worked well on your trip.

Team eTravelSIM

Classificada 5 em 5 estrelas

Ya soy usuario Recurrente

He usado este servicio para varios viajes a USA, Asia, Egipto, Europa y el servicio es simple y muy bueno y con los mejores precios que encontré. Recomendado

7 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi WILLIAM, Thank you for choosing our eSIM services. We are delighted to hear about your experience. Your recommendation truly inspires us to keep offering the best in class eSIM services to our customers.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

Great Customer Service

I purchased a small $5.50 eSIM from ETravelSIM to TEST out the Dual SIM operation of my Samsung S25-Ultra thinking the eSIM plan provided Voice Calls, SMS, and Data before going on vacation to Europe. I did not recognize that the plan details on the web page did not update to provide the exact details of the plan that was selected; it only provided the general range of features for all the plans available for that location (USA).

I installed the eSIM and internet access was excellent. The installation instructions were not perfect for my phone; but that is normally expected. I tried to make a voice call and send a SMS; but both failed. I spent some time trying to troubleshoot the problem and then contacted ETravelSIM's support email asking if the plan I purchased was data only.

ETravelSIM replied to my email in 6 minutes. It turns out the small plan I selected only provided Data and they suggested another plan that included voice calls and SMS. That plan was more than i was willing to pay just to test out the dual SIM operations of my S25. I explained that the purchased plan would have no benefit to me unless it had voice calls and SMS features. I asked for a refund; though I did not expect one. ETravelSIM immediately authorized the refund and within 30 minutes the money was already refunded into my PayPal account.

This is probably the best customer service I can ever remember receiving. ETravelSIM provided this good of customer service for a $5.50 purchase. WOW!

13 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, thank you for posting the review for our services. We are glad to hear that your team was able to resolve your query/request. Your positive feedback is greatly appreciated.

Thank you for the 5 star rating.

Team eTravelSIM

Classificada 5 em 5 estrelas

Excellent

I ordered a sim for Morocco. The sim worked exactly how i needed it to with excellent coverage. No problems at all and the team are also very helpful. Would definitely get it again

5 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, We are very pleased to hear that the SIM card provided by us met your expectations and worked exactly as you needed, offering excellent coverage during your usage. Your positive feedback is greatly appreciated.

Thank you
Team eTravelSIM

Classificada 1 em 5 estrelas

I purchased a package but no package was delivered

I purchased a package, the amount was deducted from my account, but the system showed a failed transaction. I contacted customer service twice: the first time I received a response but no solution, and the second time no one replied. If no one addresses this and the payment isn’t refunded, it feels like a scam. I need this resolved as soon as possible.

9 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Elham, Apologies for any inconvenience caused to you. You are requested to send your order details or registered email id so that we can check and solve the complaint.

Update: We are waiting the details requested.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

Good professional service

Sanjay answered my question very quickly and professionally.

7 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Keren, thank you for posting 5 star review to our services. We are truly pleased to hear that your customer care team was quick and professional to answer your queries.

Thank you
Team eTravelSIM

Classificada 5 em 5 estrelas

Great and prompt support

Great and prompt support - fully appreciated.

6 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, Thank you so much for taking the time to post a review regarding your experience. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our team.

Team eTravelSIM

Classificada 5 em 5 estrelas

Fast response from Sanjay customer…

Fast response from Sanjay customer service from etravelsim
Very helpful in solving my issue with QR Activation

Thank you !

5 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Bena, Thank you so much for taking the time to post a review regarding your experience with our eSIM services. We are truly delighted to hear that our customer care team promptly attended to your complaint, and resolved it.

Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our team.

Team eTravelSIM

Classificada 5 em 5 estrelas

Excellent rates plus they gave me good…

Excellent rates plus they gave me good service when I had trouble. Always check the e-sim before you leave the airport so you have wifi.

3 de novembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

HI Leor, We are delighted to receive your positive feedback regarding your recent experience with our team. It gives us immense pleasure to learn that our team was quick to respond and effectively helped you.

Thank you
Team eTravelSIM

Classificada 5 em 5 estrelas

Simkaart hulp

Simkaart hulp
Simkaart deed het niet meer nadat ik van de ene staat naar een andere staat ben gegaan. Toen ik contact had gemaakt was het een binnen een half uur opgelost.
Dankjewel ik ben blij dat ik voor jullie heb gekozen.

31 de outubro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Akki, ​We appreciate you sharing your positive feedback regarding our services. We are pleased to learn that our customer service team addressed your complaint or request efficiently.

Thank you for using our eSIM services.

Team eTravelSIM

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