ETravelSim - Travel eSIM Opiniões 

765
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Habe eine esim für Tanzania gekauft. Sehr komplizierte Installation. Eine 13 stellige Esim Nummer zum Freischalten habe ich nie bekommen. Nicht in der App, noch per SMS, nicht per Email. Geld ve... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

In der Türkei praktisch unbrauchbar Meine Erfahrung mit der eSIM von E. Travis SIM in der Türkei ist leider sehr schlecht. Die Internetverbindung ist nahezu durchgehend extrem langsam und insta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wir hatten zunächst Probleme die eSIm zu aktivieren. Ich möchte hier einen Anwenderfehler unsererseits nicht ausschließen. Der Support war sehr hilfsbereit und hat uns sehr gut unterstützt. Letztlich... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought eSIM from ETravelSim website, it arrived in less than 5 mins on email (check your junk folder). I forwarded QR to another device so I could scan it and it was instantly set up. Arrived in... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação
  2. Operadora de telecomunicações
  3. Operadora de redes móveis
  4. Serviço de hospedagem web
  5. Agregador de viagens

Escrito pela empresa

ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

765 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(765)

140 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very quick delivery, good service

Very quick delivery, 2 min and we had our eSIM. Got activated as soon as we landed at JFK. Also the correction of an old email was done in 4 min over WhatsApp. We can recommend the good service. Good value for money.

23 de setembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Joerg Wittig, we are glad to hear about your experience. Your recommendation means a lot to us. We truly appreciate you taking the time to share your positive experience. We look forward to continuing to provide you with excellent service.

Team eTravelSIM

Classificada 1 em 5 estrelas

Totally useless to normal users if you…

Totally useless to normal users if you have limited version, you pay a lot and you don’t get anything it’s not unlimited. It’s only one gigabyte per day after that it’s unusable slow don’t buy from there. Go to Virgin direct or any. That is doing fair business, but these company not.

23 de setembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Thorsten Albers, we have written about the fair usage policy on the UAE product page. There is nothing hidden from our end. We have delivered you what was committed to you at the point of sale.

https://etravelsim.com/products/dubai-esim?variant=43858866929845

Thank you
Team eTravelSIM

Classificada 5 em 5 estrelas

it worked perfect and was very easy to…

it worked perfect and was very easy to install

19 de setembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Gabriele Niederbichler, Thank you for taking the time to share your review. We are delighted to hear that your eSIM worked perfectly and that you found it very easy to use. Your positive feedback is greatly appreciated.

Team eTravelSIM

Classificada 5 em 5 estrelas

I used this in Manila and in Bali

I used this in Manila and in Bali and it worked perfectly for me. I have 1 or 2 negative reviews but I can only say what worked for me and it was this company. When I go to Cebu next month I will use it again

14 de setembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Robert Daminato, thank you so much for sharing your experience. We are glad to hear that you are satisfied with our eSIM services and you will use it in the future also.

Thank you for trusting us.

Team eTravelSIM

Classificada 1 em 5 estrelas

The worst esim I have ever tried

The worst esim I have ever tried. Never again! Like wtf is that? Its not even loading a video on instagram or tiktok. Whatsapp is barely working. And whatsapp calls? OHH FORGET ABOUT THAT!

17 de setembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Kevin, Apologies for the inconvenience caused to you. our team is internally looking into this case and will connect with you.

Thanks
Team eTravelSIM

Classificada 1 em 5 estrelas

The service didn't work at all

The service didn't work at all. It was impossible to contact them. I sent an email to which there was no response. Was unable to chat through etravelsim.com. Instructions for my version of iOS were wrong. The step "Click on APN and write mobile data" could not be done, because there is no such option. They should provide full instructions for different versions of iOS and also be more accessible if a problem arises. A traveler depends on the esim to work when going overseas.

29 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Coca Cola, We are sorry to hear about your experience. We have a dedicated customer care team which works 24*7 to attend our customer's complaints/requests and resolve them.

To investigate your case further, you are requested to send your order number.

Thanks,
Team eTravelSIM

Classificada 1 em 5 estrelas

Wie kann man so einen Blödsinn…

Wie kann man so einen Blödsinn programmieren?

10 de setembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, Apologies for any inconvenience caused to you. We request you to kindly share your order number with us so that we can check and assist you better.

Team eTravelSIM

Classificada 5 em 5 estrelas

Easy to purchase

Easy to purchase, implement, use.
First time I use this type of service and must say it works Perfect.🙏🙏

8 de setembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Noam, thank you for posting the 5 star rating for our eSIM. We are really glad to hear about your experience.

Thank you
Team eTravelSIM

Classificada 5 em 5 estrelas

Quick, efficient, cost effective and it worked!

My wife has a youtube channel doing style and fashion for over 50 women (My Friend Deirdre) . We were off to the USA for a few weeks for a working holiday. We are very data hungry. So the 30 day unlimited data and calls was a great fit for our needs and a great price.
I bought 2 Esims. There was a delay of a coule of hours getting the email., but great support and communication from Etravelsim via whats app during that process..
The emails came through. Adding the esim was a simple process and as the plane touched down in San Diego my phone came alive! Just like the UK. Seamless and efficient.

2 de setembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Scott McDonald, Thank you, immensely for taking the time to share your valuable feedback. It's incredibly rewarding to know that the service you received was flawless, turning what started as a negative situation into an overwhelmingly positive one. Your satisfaction is our highest priority.

We are genuinely delighted to hear that our customer service team was able to completely transform your recent experience. We understand you encountered an issue, and our team was committed to resolving it effectively.

We are particularly pleased that we could go above and beyond by providing a complimentary eSIM for your upcoming trip to Egypt. Your feedback, noting that the service was flawless and turned a negative situation into an overwhelmingly positive one, is incredibly valuable to us. We truly appreciate you sharing that this experience has secured your loyalty for life.

Thank you once again for your kind words. We look forward to continuing to provide you with our eSIM service.

Team eTravelSIM

Classificada 1 em 5 estrelas

eSim email has not arrived over 1hr…

eSim email has not arrived over 1hr later
No response on chat or support email

2 de setembro de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, We are sorry for the inconvenience caused to you. ESIM QR code is sent to the buyer's email after the booking. Request you to kindly send your order number so that we can assist you better.

Thank you
Team eTravelSIM

Classificada 5 em 5 estrelas

It's work super well

28 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi,

​We are glad to hear about your experience with our eSIM services. Thank you for your feedback that the service was superb.

We look forward to continuing to provide you with excellent service.

Team eTravelSIM

Classificada 5 em 5 estrelas

Very nice & very good

Very nice & very good

5 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Ahmed,

​We are delighted to hear about your recent experience with our eSIM services. Our primary goal is to ensure our customers are not just satisfied, but truly impressed with the support they receive.

Thank you giving 5 star rating to our services.

Team eTravelSIM

Classificada 2 em 5 estrelas

Ich habe von Yesim zu etravelsim…

Ich habe von Yesim zu etravelsim gewechselt in der Hoffnung, das es besser geht. Welch ein Trugschluss, es geht schlechter.

24 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, We sincerely apologize for the trouble you experienced. We have a dedicated 24/7 team ready to attend to your complaints and resolve them promptly. To assist you more effectively, could you kindly share your order details? This will help us to look into your issue immediately and provide a resolution.

Thank you,

Team eTravelSIM

Classificada 3 em 5 estrelas

Worked for 18 hours then went dead

Worked for 18 hours then went dead, I paid for 10 days unlimited. Unable to make contact with company

22 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Conor, We are sorry to hear about your experience. Our team has resolved this data related complaint.

Kindly feel free to reach out to us in case of any help required.

Thank you
Team eTravelSIM

Classificada 1 em 5 estrelas

They dont deserve to exist anymore

They dont deserve to exist anymore. They scammed me two eSIMs. They were okay 3 years ago but nowadays they're awful

22 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

​H Diyari, We apologize for the trouble you may have experienced. To assist you more effectively, we request you to kindly share your order details with.

Team eTravelSIM

Classificada 5 em 5 estrelas

Would recommend

I was frantically buying the wrong eSIM (incorrect country) but the support helped me out, issued me a refund no problem and my wifi works great.

22 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Annelie Dekke, We are delighted to learn about your positive experience. Your feedback is greatly appreciated.

Thank you for posting 5 star rating

Team eTravelSIM

Classificada 5 em 5 estrelas

Save your time and money searching other e sim

I have purchased the e sim after a thorough search with the well known phone company 's on the market (vodafone, telekom) which offer was way too high.The instruction to install it was clear and easy,I just had to restart my phone at the end of the process.

22 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

HI,​ We are delighted to know about your experience with our eSIM. It brings us great pleasure to know that you found it reasonable, user-friendly, and convenient to use.

Thank you for giving 5 star rating.

Team eTravelSIM

Classificada 1 em 5 estrelas

Faulty service caused financial damage...

Sadly zero stars are not Possible.

Used Etravelsim in Japan 2 times without flaws.
I transit through Korea and bought an Esim for Korea as well 5gb for 30 days even though i just need it for one day.
I followed the instructions as adviced in the mail. It worked two times before.
For Korea it didnt work at first so i followed the troubleshooting-guide.

It suggested restarting the Phone.

I did exactly that but what i didnt knew is that certain Settings resetted and my actual Sim connected to mobile data coverage.

I used some Apps that need Mobile Data to work a bit for Translation in korea before i got hit with a notification that i now have to pay 47,60€ to my Sim-Provider.
As i just connected after restarting the phone and not changing any settings i expected that the mobile data usage was still set for the Esim. But it connected to the regular-Sim instead. All because i did exactly what was told in the activation manuals in the mail.

Whats my fault is that i expected things to work after following the Troubleshooting guide and didnt doublecheck what the mobile data usage was set to.

I want to mention again that i did exactly what was written down 2 times before and it worked great without a Problem.

I contacted the support and even if the answers are increadibly fast they are no help at all as they take troubleshooting further...
The problem is not that i dont have mobile data now for a day of Transit in Korea but that because of instructions provided i now have to pay at least 46,70€.

I dont recommend at all anymore.

Edit after the Reply from EtravelSim:
Yes i know what happened. I described it before.
It happened because i did follow the instructions that are send via Mail.
I dont care about further Troubleshooting when the damage is already done.
It occured because i restarted the phone as suggested in the mail instructions.
The settings for prefered usage of mobile Data doesnt save.
It was one day of transit in Korea i dont need the ESIM to work anymore.
Your refund is something i did myself with buyers protection from Paypal.

19 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Marvin Wörner, We are sorry to hear about your recent experience with our eSIM. Your data connected to the regular SIM as you had chosen your primary/home country SIM for the internet.

For the South Korea eSIM that you were unable to use, our team had shared the trouble shooting steps with you to make it functional.

We are internally investigating it and will connect with you.

Thank you
Team eTravelsim

Classificada 5 em 5 estrelas

Regional eSIM for Europe - Amazing!

Amazing. I live in Mexico and traveled to Europe, bought a Regional eSIM. I got to use it in Italy, Germany, Greece and Croatia, it worked great in each country. I highly recommend ETravel Sim.

16 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Pablo Franz, We are glad to hear about your experience. Your feedback indicates that our eSIM worked great in each country. Thank you for your recommendation of our services.

Team eTravelSIM

Classificada 5 em 5 estrelas

Convenient esim network provider

Convenient esim network provider. Reliable internet even miles away from shore.

14 de agosto de 2025
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Tango Mike, we are truly delighted to know your experience. Thank you for giving 5 star rating to our services.

Team eTravelSIM

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