Eu Mammotion Opiniões 406

Ich habe mir einen Yuka-Roboter gekauft und bin absolut begeistert. Zuvor hatte ich bereits zwei andere Roboter, aber Yuka ist mit Abstand der beste. Bei Problemen hilft das Support-Team umgehend weiter. Ich kann ihn uneingeschränkt empfehlen.

I ordered a Luba 3 AWD 1500 as part of the Easter offer. It arrived within 10 days and when I called to check on order status the representative was extremely helpful.

The actual Robot has now been running for 2 days and all aspects from unboxing to setup to configuring went like a dream. All of the app functionality is extremely intuitive (even though I saw some reviews saying it wasnt)

I should say this is my first robot lawnmower and I was waiting for "stripes and wire free".

Based on my experience so far I simply cannot fault the company or the robot. Extremely happy.

Kan bara vara helnöjd då hela köpet inklusive återbetalning av ”påsk rabatt ”har skötts mycket bra av företaget!
Har packat upp gräsklipparen men inte provkört ännu. Verkligen nöjd så här långt!

Great service!

La disponibilité l'écoute la patience un bon professionnel merci

Po napaki se mi je servisna služba oglasila ažurno z informacijami.

Réponse très rapide et ils ont réglé mon problème également rapidement. Hâte de recevoir mon produit

Great support. Thank you

Grundsätzlich lief er Service und die Kommunikation gut miteinander selbst nach einem Anbruch des Chats. Was ein kleines Problem war, ist das ich auf einmal keine Bilder hochladen konnte mehr. Das liegt aber an der APP nicht am Personal. Schade ist zudem das der alte Chat nicht aufrufbar war von mir. Sonst war aber alles gut.

Problème sur un Luba 2 5000 qui ne redémarrait pas après l'hivernage. Envoyé en réparation, sous garantie, la réponse tomba : irréparable due à une mauvaise étanchéité. On me proposât alors
le remplacement par un Luba 2 awd 5000 donc nouvelle génération. La on voit le professionnalisme de la marque. J’ai bien sûr accepté ! Très satisfait

Habe heute den Chat bot Inanspruch genommen wegen fragen zum solar panel kit gen 2 und wir sind auf eine tolle Lösung gekommen also ich muss sagen alles top top.
Danke an das gesamte mammotion Team
Franz Ratzenböck

Communication, délai de livraison et suivi de livraison.
Mise en route du robot très facile.
Qualité de tonte et service client au top!
Je recommanderais Mammotion a mes amis.

Quality product and perfect service very glad with the purchases

I would like to share my experience with Mammotion support.
Overall, I am very satisfied with the outcome. The support team was friendly and, in the end, able to resolve my issue successfully. Once the problem was properly addressed, the solution worked well and everything is now functioning as expected.
However, I do want to mention that the process at the beginning was a bit frustrating. My issue seemed to be delayed or not fully prioritized at first. It was only after several other users reported the same problem on Facebook that my case received more attention and was eventually resolved.
Despite this initial delay, I appreciate that Mammotion ultimately took the issue seriously and provided a working solution. I hope that in the future, similar problems can be addressed more proactively and faster, even before multiple reports appear.
Thank you to the support team for sticking with it and getting things resolved in the end.

Super reactiv and efficient in finding a solution.

Der Support funktioniert sensationell!

First of all, these are great mowers. I own 2 as my different lawns are separated by a fence that I do not want to cut open.
When I had an issue with one mower not returning to the dock when the battery ran low, I reached out the EU support and the assistance was excellent. The response quickly with good guidance for investigation and troubleshooting. I was able to resolve the issue within a few days.

Netter Kontakt, es wird auf meine Aussagen eingegangen und darauf geantwortet.

Esperienza molto positiva.
Eccellente l’i trecento dell’operatore che ha risolvo in breve tempo il mio quesito in merito ad un tracciamento di un articolo che non era stato inviato assieme al luba mini 2 awd.
Mi auguro che il servizio continui in modo così positivo. Grazie

The Luba 2 robot lawnmower is fantastic great peice of kit which I have managed to setup easily for 4 seperate areas with ease. Now I can get me weekends back and no need for the ride on lawnmower! Cut my grass eith ease on all slopes!