Helpful sales team, and helpful customer services team that responded to my emails very quickly. Delivery driver was equally helpful. The portaloo is what it says on the tin, expect they're all much o... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoCapel Courtyard, Sychem Lane, TN12 6TT Tonbridge, Kent, GB
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Leia as opiniões dos outros
Received a text message every day for last three days saying they would be collecting the toilet the next day. Now received another text saying Monday now. That’s ten days since the toilet was o... Ver mais
A empresa respondeu
Craig supplied my company with an exceptional service it's a pity this never happened prior to this but he has restored the faith back into me. I would highly recommend him he is an asset to your co... Ver mais
A empresa respondeu
Dwayne Hughes came to service our portaloo, so friendly and really efficient, if we could specifically ask for him every time, we would! Toilet looks like new.
A empresa respondeu
Informações sobre a empresa
- Fornecedor de casas de banho portáteis
- Empresa de construção civil
- Aluguer de maquinaria
- Fornecedor de concreto pronto
- Aluguer de andaimes
- Serviço de sistema séptico
Escrito pela empresa
Nationwide Sustainable Toilet & Welfare Hire 🚾 with Next Day Delivery 🚚 | call or click 0800 6122515 | Oh, and We Empty Septic Tanks Too 💩 !!
Sustainable. Toilets. Welfare.
Escrito pela empresa
- oh, we also Empty Septic Tanks!!
- We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.
Guaranteed Next Day Delivery
or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!
Informações de contacto
Capel Courtyard, Sychem Lane, TN12 6TT, Tonbridge, Kent, Reino Unido
- 0800 6122515
3,6
Aceitável
40 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Craig was very efficant very clean and…
Craig was very efficant very clean and exelent driver credit to your company
28 de junho de 2024
Opinião espontânea
Resposta da euroloo - TBG
Thanks Ian for the kind feedback on your service with Craig :)
Resposta da euroloo - TBG
Thank you George for the great review!
Resposta da euroloo - TBG
thank you for the 5 star review :)
Craig spot on service friendly guy very…
Craig spot on service friendly guy very happy with service
28 de junho de 2024
Opinião espontânea
Resposta da euroloo - TBG
Thanks Jake for the 5 star review on your experience with Craig!
Craig did a very good job!
28 de junho de 2024
Opinião espontânea
Resposta da euroloo - TBG
Thank you for the 5 star review! :)
Craig always delivers good service and…
Craig always delivers good service and on time.
28 de junho de 2024
Opinião espontânea
Resposta da euroloo - TBG
Thanks paul for the feedback on your delivery!
Craig was on time done a good service…
Craig was on time done a good service would recommend to friends and family
27 de junho de 2024
Opinião espontânea
Resposta da euroloo - TBG
Thank you for the great feedback and recommendation! :)
Very professional craig
27 de junho de 2024
Opinião espontânea
Resposta da euroloo - TBG
Thanks Tony for the 5 star review!
On time very good service Craig
On time very good service Craig
27 de junho de 2024
Opinião espontânea
Resposta da euroloo - TBG
Thanks Ricky for the great review!
Craig m Done a good job and was very…
Craig m Done a good job and was very helpful would recommend
27 de junho de 2024
Opinião espontânea
Resposta da euroloo - TBG
Thank you for the 5 star review! :)
Resposta da euroloo - TBG
Thanks Rob for the 5 star feedback on your experience with Florin!
Awful
Awful. Booked an event toilet for the weekend and they never showed up. No call, absolutely nothing. The toilet was for an elderly relative to use as I don’t have a downstairs toilet. Very much let down and was offered the explanation of a computer glitch when I called Monday morning to discuss this. Very poor customer service, very let down. Extremely angry at the organisation and would recommend taking your business elsewhere.
27 de novembro de 2023
Opinião espontânea
Resposta da euroloo - TBG
Sorry for your experience with us, we tried to get this resolved as soon as possible due to the time sensitive situation we can only apologies we was unable to resolve this. We have processed your full refund, which you will see in your account in 3-5 days. The manager has tried to contact you to explain and has left a voicemail. I hope this doesn't stop you from using us in the future. Kind regards, euroloo.
Customer service was very good
Customer service was very good - dealt with Kirsty
Quick delivery
14 de agosto de 2023
Resposta da euroloo - TBG
Hi Jake, fantastic news! Glad we could assist :) euroloo
GREAT SERVICE
11 de junho de 2023
Resposta da euroloo - TBG
Hi Victor, thank you for the 5* review! :) David @ euroloo
Unhappy builders with unclean loos!
Whilst delivery was very quick we had difficulty with the cleaning of the toilet and also did not realize that cleaning does not include the actual toilet cubicle. Over Easter, our cleaning was missed and the excuse given that it was Bank Holiday - sorry does not cut it - we are still working. A £15 credit was put against the account - wow! The customer's trees have leaves that are dying in a telling horizontal row leading to the toilets - although I am reliably informed that they use no chemicals that can do this!? However, the customer observed the liquid on the pipe dragged against the trees the next time the toilets were emptied. I spoke with the operative and asked about the internal cleaning but he says they do not do this....what is the point. So we have overflowing toilets, damaged trees and dirty cubicles - that's a great review!
2 de maio de 2022
Resposta da euroloo - TBG
Hi Louise,
Thank you for your review. Having looked into this i can see we have had some trouble with gaining access to carry out the weekly servicing. The Driver Photos show the front gate locked with a coded padlock. If you could please give our customer service team a call on 01245 475 700 and provide us the lock passcode we will be able to gain access and continue servicing weekly for you
In regards to the servicing, this is a complimentary service and includes the emptying of the tank, replenishment of water and disinfectant as well as replenishing toilet rolls and hand sanitizer, finishing with a disinfectant wipe down of the toilet itself. Unfortunately collecting the litter etc from inside the hired toilet is the responsibility of the persons who hire the toilet.
In Regards to the trees, i believe you have spoken with one of my collegues regarding this and we can confirm the toilet fumes would not cause damage to the trees. The disinfectant itself is not carried in our pipes only fresh water. The disinfectant is carried into the cubicle by hand with one of our drivers in a secure bottle
Please feel free to contact our customer service team should you wish to discuss this further
euroloo
I have always found Euroloo to give a…
I have always found Euroloo to give a quick courtiers service. The call before hand to let us know when they are arriving is very helpful and the work is carried out efficiently.
17 de abril de 2022
Resposta da euroloo - TBG
Hi Steve,
Thank you for the great review! we really appreciate your feedback. We look forward to continuing working with you
euroloo
Fantastic customer service
Fantastic customer service on the phone. Excellent delivery. All so far super easy and lovely to speak to.
18 de janeiro de 2022
Resposta da euroloo - TBG
Hi Jo,
Thank you for the amazing 5* review and feedback, we are delighted to hear of your positive experiences throughout your hire
euroloo
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