Euronics Ireland Opiniões 

224
•
TrustScore: 3 em 5

2,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Called into the Waterford store at approximately 5.30 pm looking for Sky Q Voice Control Remote asked the price was told €56. I queried it said it was cheaper in other stores and online. The gir... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Took 2 weeks to get here , despite paying 59 euro for delivery . When unraveling packaging , noticed slight damage to panel at rear. Appliance is fine though and is working away . Took photos of damag... Ver mais

Classificada 5 em 5 estrelas

Item arrived but some functions wouldn't work. I contacted Euronics and they had it replaced and the old unit picked up through their delivery service. It was really quick and efficient in comparison... Ver mais

Classificada 5 em 5 estrelas

I'm very happy with the my LG smart TV received by ordering it online from Euronics. Customer services were very helpful. I must commend the chap I spoke with in the TV department in Graham's Monagha... Ver mais

Informações sobre a empresa

  1. Empresa de equipamento electrónico

Escrito pela empresa

Euronics is one of Ireland's leading electronics and home appliance retailers with over 60 stores nationwide. We are Iocally owned stores that have come together as members of the Euronics Ireland group to get the best prices for our customers! We pride ourselves on the level of customer care that we offer. As a group, we are keeping hundreds of jobs in our local communities safe... Support Irish, Support Local.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 71% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(224)

9 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I found euronics both promt and…

I found euronics both promt and efficient,they kept me informed and up to date with my order, and let me know the time of arrival of my package. Very happy with service and would have no hesitation in using them again.

23 de julho de 2022
Classificada 2 em 5 estrelas

Took 2 weeks for printer to get from…

Took 2 weeks for printer to get from Dublin to Co. Kerry. That's far too long. DPD are quite hopeless and left the box on the back seat of my wife's car! We were in the house at the time. All they had to do was phone us - but they never do.

22 de julho de 2022
Classificada 1 em 5 estrelas

Never buy from Euronics Ireland! They couldn't care less about your business.

***If you read this review and find it useful.in making a decision, let me know by giving it a 👍🏻 below.***

***Update*** Euronics Ireland in today, refunded the purchase price. I found their phone number and was fortunate to speak to a decent chap.

Bought a chest freezer from Euronics Ireland.

Received a text message giving 14 minutes notice (before close of the business day) to organise cover for the following morning.

Delivery before 12 (it read) and if the driver can't contact you beforehand they won't deliver.

Moved heaven and earth and spent the morning waiting and checking my phone for missed calls.

Nothing, Nada, Nix, Null.

1pm, called the number given and told - "driver is on a two day run and you're down for tomorrow before 12"

Explained that this was not possible as I couldn't get morning cover again, but I could get someone to drive from 40 minutes away to be there from 11am straight off a night shift. And the same on Saturday if that would help?

"No, has to be available all morning and can't do after 12 at all any day."

So why send me the text for today creating chaos for three people on 14 minutes notice?

"That was a mistake, it shouldn't have been sent"

So what now?

"Well, we are where we are.."

Realistically, I was getting nowhere I ended the call.

I sent two emails to Euronics and received a "we will get back to you the next business day (24 hours)

Almost three business days and a weekend later no response, so I emailed them to cancel the order.

I am done with them. Never again will I shop with Euronics, and while this is unfair to the physical walk-in shop owners, their allowing of Euronics online to trash their reputation is their own fault. Sadly.

I will update this when / if they bother contacting me.

4 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I wouldn't be running back to them

I wouldn't be running back to them. If you have a problem, Harvey Norman is a much better bet as their customer service is streets ahead of Euronics. To be fair, they did sort me out in the end, but it was a mighty struggle.

31 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Dishonest Service

I bought a Samsung Tv, unfortunately I picked an older model. I requested an upgrade which was approved. After returning the Older model I was told I will get the new model the following week. This is up to a month now and I haven't received my Tv and each time I call I am told it has been sent out.
Today 24/03/2022 I decided to drive from Athlone to Carlow to pick it up in store. Before making this trip I placed a call and I was told it cant be released as the manager is not on sit and no one can tell me what is going on with my Tv. I have never seen a customer service as poor as this.

24 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

We ordered a TV a month ago

We ordered a TV a month ago, received a completely broken TV and no update on when we will receive the replacement TV. Absolutely worse customer service that hangs up on you and keeps giving you fake delivery dates. Would recommend paying more for a proper service.

16 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Went to Westport store on 11th march…

Went to Westport store on 11th march 2022 to buy a printer, when we walked in we were greated by noone atall in store. Then I saw some guy sat eating his lunch 8n a back room. He showed no sign of interest, what an ignorant shop this is. It isn't my first encounter either. Every time I been here it's been slack service. Would b a 0 star review if possible. I recommend u go else where euronics are more expensive than anywhere else.

14 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Worst Online Shopping Experience EVER!

Worst customer service ever! They offered free delivery but after two weeks without a washing machine and no delivery date, we had to pay a 'man with a van' to collect the appliance for us. Customer service never replied to emails and did absolutely nothing to resolve the situation. I would strongly advise going to the likes of Harvey Norman or other reputable companies for you appliances and electronics. We would never deal with this company again.

4 de março de 2022
Opinião espontânea

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