Eurospares Opiniões 

313
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ausgezeichneter Kundenservice und sehr schnelle Antworten. Das Live-Chat-Team war sehr hilfsbereit, professionell und geduldig. Sie haben mich Schritt für Schritt unterstützt, alles verständlich erklä... Ver mais

Classificada 5 em 5 estrelas

I've worked with Eurospares for some time now, sorting ad-hoc deliveries for them. They are an extremely good company to work for. Everything is always very clear, and ready to go. Our drivers lov... Ver mais

Classificada 5 em 5 estrelas

Just wanted to give Neil at Eurospares London a proper shout-out. He’s been brilliant helping me put together several parts baskets for my garage, and honestly the service has been spot on from... Ver mais

Classificada 5 em 5 estrelas

My experience of Eurospares was excellent.For a start they had the part I needed which had been hard to source for my make even the dealer couldn't get one .It was a reasonable price for genuine parts... Ver mais

Informações sobre a empresa

  1. Loja de peças automóveis

Escrito pela empresa

Since 1985, Eurospares has been the world's largest supplier of new and used supercar parts for high-performance brands, including Ferrari, Lamborghini, Maserati, Porsche, and Aston Martin. Our passion for these automotive legends fuels our commitment to offering an unparalleled selection of genuine, OEM, high-quality aftermarket, and carefully recycled parts. We maintain a vast inventory exceeding £70 million, ensuring you find the exact part you need, fast. Our user-friendly website provides detailed part diagrams, highly competitive prices, and 24 or 48-hour delivery options to most countries worldwide. We're a real company run by real people. Many of our team members are fellow supercar owners and enthusiasts, sharing your passion and possessing the expertise to assist you with all your repair and restoration needs. As a customer, you are at the heart of our business, and we continually strive to provide you with the best possible service. We are here to assist you at any stage, from part sourcing to after-sales support. Thank you for reading our reviews and visiting our profile page. We read all the feedback we receive and want to reassure you that we are not a faceless online-only company. Visit our website today to find the part you need and experience the Eurospares difference.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

313 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(313)

25 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

serious company

I am already a customer at eurospares, the contacts with the employees are courteous and efficient, the email returns are fast,
and the delivered parts very well packaged.

24 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

always good services over 10 years..

always good services over 10 years... with Brexit we should avoid teh belgium tax and custom tax to 66 % when the order is above 100 £ . thank you for taking this in to cosideration. kr Yves

23 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

SHAFT FOR MASERATI

Hello

A few words from a French customer who appreciated the competence and the way my order was handled by Eurospares .

You do not have to wait on the phone .
It was possible to talk to the same person you have already talked to which means that you do not have to explain your needs several times.
I ordered a used distribution shaft for a Maserati engine under art number 5405 685
Eurospares had 2 in stock under the same art number , but as this item exists in 2 versions , it was needed to check some dimensions .
Indeed Neil Belton went to the warehouse to check the needed dimensions ?He sent to me a picture of the caliper taking the measurement
to secure they where taken at the right place .
After securing the needed dimension , I placed my order on the phone together with the payment .
As only 1 out of the 2 shafts in stock would fit my engine , Neil Belton went himself to pick the correct one in the warehouse .

I indeed received what I Ordered , in spite of some clearance delay and cost(VAT) in France due to the new rules after the Brexit .

Thanks for good cooperation

Best rads

8 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Cant fault them

Cant fault them. Easy to navigate website, easy parts identification and selection for ordering. Fast delivery too.

What more could one want?

3 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely spot on to deal with

Absolutely spot on to deal with. Working with severely depleted staff levels due to Covid, Matt in the parts department has been an absolute legend, juggling my orders and keeping everything moving. Well done. Quality products supplied promptly and superb packaging. Would not hesitate to recommend.

26 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

You could have warned that in addition…

You could have warned that in addition to the price paid to you there are customs taxes, from 30 to 35% in Italy. It isn't correct to say nothing

13 de janeiro de 2021
Opinião espontânea
logótipo da Eurospares

Resposta da Eurospares

Dear Antonio,

Thanks for the review and apologies that you were charged duty on your import, this should not have been the case.

I have looked into this and there was a declaration missing from the paperwork which would have set the import duty to 0%.

This is our mistake and I offer my most sincere apologies.

If you can please get back in contact with us and provide us with the import duty document showing the value of duty paid then we will issue a credit for the value.

Once again, i apologise for the oversight on our behalf and i look forward to hearing from you so that we can get this rectified.

Classificada 1 em 5 estrelas

It's been two months since ordering and…

It's been two months since ordering and paying for a air pump hose for my Ferrari. Other than the order number I have received no communication from them? I have sent messages but received no reply! If you are wise you will not deal with this company since their customer service is nonexistent.

10 de janeiro de 2021
Opinião espontânea
logótipo da Eurospares

Resposta da Eurospares

Dear Fritz,

Thank you for your email.

I can see that you placed your order 02/11/2020 22:09 and we emailed you the following day (03/11/2020 10:16) informing you that your order has been cancelled as the part ordered was no longer available from Ferrari and on this occasion we had no alternatives available to offer you.

Your payment was cancelled and returned to you at the same time.

We then received an email from yourself chasing your order 07/01/2021 21:27 which we replied to 08/01/2021 09:14 confirming that your order had been cancelled.

Based on your review we can assume that you did not receive these emails so i can understand your frustration however can i ask you to check your spam folder and / or add orders@eurospares.co.uk to your safe senders list so that we do not have the same problem in the future.

Unfortunately on this occasion we can't supply the hose ordered as it has been made obsolete by Ferrari however i would like to suggest that you keep an eye on the cars breaking page of our website and if we get a suitable car in for breaking then we should be able to supply a used part from a donor vehicle.

Once again, i'm sorry if you didn't receive our communications however if you could re-check your emails then we can avoid any future problems and if there is anything we can do to help rectify your experience then please let us know.

Classificada 5 em 5 estrelas

Grandes profesionales

Grandes profesionales. Hace tiempo que trabajo con ellos y siempre maxima satisfacción.
Los envíos a España en 24h con material en stock

Sin duda recomendables!

20 de novembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Experience!

Easy to use website and ordering process, competitively priced compared to the competition. Great communication from start to finish, speedy delivery.

Keep up the great work!

17 de novembro de 2020
Opinião espontânea

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