Evander Opiniões 

Excellent service from first claim to the work being completed .

The respect I was shown from the men that fitted my door. Their attention to detail and they cleaned up after themselves.

I have been trying to contact the company without success.We had a broken double glazed window with integrated blind and there are sill shards of glass scattering our garden 5 weeks later.the blind is exposed to elements and the shards of glass are a health and safety issue ,but,despite the insurance company instructing company to complete,we have had no communication,leaving a continuing risk to health and safety

Great friendly team

Very efficient and professional service from the people on the phones to the accessories and the guys doing the work. Seamless service and kept informed at every stage. Excellent work - very happy and would recommend

We have just had our conservatory roof replaced and after a disastrous and shocking experience with another company trying to eliglbily repair faults the decision was made to give Evander the job to replace it. We can only say this company and especially the guys Chris, Matt, Stuart and Ryan were fantastic from the start. They were professional, friendly and never stopped from the time they started the job until they finished. They explained what was involved in what they needed to do and cleaned up as they went along. We can't praise them enough. We would have no hesitation to recommend this company to anyone.

Initial review was honest about Evander after an insurance claim for a garage door.
Nearly two years down the line there is an issue with the door and after trying to contact them six times I eventually got a response from Elijah. Two more email replies to them with the information requested and again no response?
As above initial dealings perfect my experience of aftersales and the issue with the door very poor unfortunately!
I will endeavour to try and get some answers, I prefer to email as I then have a record of the conversation for future reference.

Under my Home Emergency policy ( house insurance) an Evander engineer, Jordan, was sent out to look at my front door which I couldn’t open. He was very professional and friendly and I was very pleased with the work he did, thank you Jordan. Service from the admin team was great too, as I had only just rung off from reporting the claim and they were on the phone telling me that an engineer would be with me that day. A very satisfied customer, thank you

Nice eperience in the beginning BUT!...

Absolutely unable to contact anyone by phone, insurance job was declined following a surveyors recommendation of the break, I was happy to seek a personal quote for work, I am over 3 weeks in and I have still not had any contact or any response to chases.

Staff were rapid to respond when insurance work was possible, but they quickly dropped the ball and have been completely offline and unable to speak to since. I am unsure if this business have enough staff to maintain a smooth end to end transaction.

14th July - I emailed James after the response to my review above, he was prompt to investigate

21st July - Chased yesterday, no update on replacement frame to date, I am calling them on 0345 145 2587 and have been on the automated line for over 10 mins (no one answers)

They workers done a good job

Wait time longer than expected the two lads that fitted the new glass were great done a good job ,but what you have charged for a new panel of glass is unbelievable £300 let's hope I never have to use your company again

This company was quick to pick up on an insurance job but impossible to contact ny phone.

Our experience with this company has been absolutely awful. I would strongly advise others to stay well clear.

If you value basic customer service, accountability, or even the slightest sense of urgency, avoid Evander at all costs.
After a serious incident where most of our windows and doors were smashed, Evander took over a month just to show up and inspect the damage. No urgency. No apology. No communication.
We had to chase them constantly, and even now weeks later, they still haven’t bothered to send us a quote.
Their behaviour shows a complete lack of professionalism. They operate as if customers are an inconvenience, doing things whenever it suits them, with zero regard for the fact that our home has been left boarded up for weeks.

Even after repeatedly raising our concerns, nothing has been done to speed up the process.
If you want a company that actually cares, communicates, and takes responsibility, stay well clear of Evander.

Our experience has been pathetic, and no one should have to deal with this level of incompetence.

recommended. the job done nicely and fast with good quality

They did what i expected in a very proffessional maner

One of my bay windows was unfortunately smashed by a kid with a football - luckily I had home insurance and they arranged the repair with Evander. The window was boarded up within a few hours with the emergency repair team from Evander. Quickly they then arranged an engineer to size the replacement window and a repair date was offered for just a few days later. The two guys who came out to do the repair were so efficient, in and out within 1.5h and cleaned up everything afterwards, leaving the place spotless! Thank you for your efficient and professional service. 10/10 would recommend.

Great work and very professional service couldnt be happier

Great team.. thank you!

The staff was very polite and easy accessible or approachable to assist me with my queries and the job itself.