Over Matariki weekend I had a fabulous experience with Thomas in the Rotorua branch when trying to purchase some MTB knee pads. He was patient and courteous as I tried the various brands on and in... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was so easy to purchase the right product at EVO online even when I made a mistake and purchased the incorrect product I made contact and it was sorted for me. Staff member was fantastic helping me o... Ver mais
I called the store not really knowing exactly what I needed. John listened, and gave me some advice even helped source alternative parts. Because of MY misinterpretation of the parts, there was some... Ver mais
Visited the Whanganui store and had the most fantastic service from the young men working there. They really know their bikes and are genuinely passionate about cycling and are really nice young blo... Ver mais
Informações sobre a empresa
Escrito pela empresa
When it comes to anything bike, Evo are the experts that live and breath cycling. Not only do we stock a huge range of bikes at some of the best pricing around, but our crew can help with expert advice to make sure you get the right bike for your style of riding and ability. Our range includes bikes from some of the worlds largest brands including Trek, Giant, Liv, Polygon and over 250 more quality bike brands. Whether you are an avid mountain biker, urban commuter, road cyclist or completely new to cycling, we'll have a bike to suit your needs. And, when your bike needs maintenance, we're here to help with qualified mechanics and a full service center in all Evo showrooms nationwide.
Informações de contacto
Nova Zelândia
- 0800 424 537
- support@evocycles.co.nz
- evocycles.co.nz
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 7% das suas opiniões negativas
Geralmente responde em 14 horas
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Great staff
Friendly, helpful and knowledgeable staff who go above and beyond.
Great service from the team at Tower…
Great service from the team at Tower Junction who serviced my bike. Thanks to Saxon who looked after the repair to a very high standard, cheers Gary
2 fatboy tyres…
I brought 2 fatboy tyres which had to be courier from Auckland to Christchurch and they arrived so much faster than I ever thought they would so the whole experience from buying one line to delivered and the items themselves were all a 10/10... very happy
Consistent service
Consistent service, easy online shopping and fast delivery
Outstanding
Ordered at 8:30 am with free delivery to Whanganui and my item was delivered by lunchtime! Well packaged, quality equipment, very easy to order. Outstanding service.
Good service all round
Goods were as I expected; helpful updates regarding delivery time frames and goods all arrived quickly.
Good communication
Good communication, fast delivery, great support.
Evo in Dunedin are great and I had some…
Evo in Dunedin are great and I had some modifications done to my bike, its now going great, Ezequiel completed the job with a smile very good advice and workmanship
Great friendly service
Great friendly service, bought new pedals and they put them on no charge, 5 Star !
Excellent and friendly staff
Excellent and friendly staff. The order was ready in a week and it took only 5 minutes to collect. Happy with my new bike!
Friendly and helpful staff at Kapiti
I arrived at EVO Kapiti with a bike I thought was faulty (not bought from EVO). Staff from both the retail store and the workshop went out of their way to help and advise me. I couldn't have asked for better or friendlier service. I will happily return to EVO Kapiti for future purchases or servicing.
My wife bought more than $400.00 worth…be careful what you buy !!
My wife bought more than $400.00 worth of equipment at the Seattle Store late last month, including a jacket and a bike saddle for me because I complained too much about my old bike saddle. She was told she could return it if I did not like it.A week later i did go to their store to have the saddle installed since i was not able to remove theolder saddle on my boke due to being very tightly locked.I got the help from the bike department and installed the new saddle for me.The sam afternoon I went on a 9 mile bike ride to test the saddle, however, it was more uncomfortable than the one I had on before.When I tried to return the saddle I was told "NO RETURN ON USED EQUIPMENT! How is that for "Huzzle free Returns? You mean I can not try a bike ore saddle to make it work for me and can not return anymore because I have used it? Even for less than half a day? Some Customer Service...

Resposta da Evo Cycles
Item would not fit bike. Refund not allowed
Purchased an item from the Papanui store last weekend. Queried with the sales person that if it wouldnt fot my bike could I return it.
Was not told of the "no refunds " policy or that refund would be store credit. The item would not fit my bike and so I returned it today to be told I could only get a store credit. Not happy at all with this and the sales person just pointed to a sign stuck to the rear or the pos monitor.
In the end I got a refund less 10% for restocking fee!!!!! What a crock of crap to be honest. Yep I understand if I had purley changed my mind but the item purchased woth not fit as per the instructions supplied, the packaging was in tact ( as instructions were clearly visible) and I didn't like the sales suggestion of ' just out a canle tie around it to hold it in place' certainly will not be going back to an Evo Cycles store.
Bought some gloves and a gel seat
Bought some gloves and a gel seat. Delivered separately but great gear. Would buy again.
From drop off to collection
From drop off to collection, the Papanui team are easy and professional.
They serviced our two Trek Verve bikes, their communication both automated and verbal was fantasic.
Evo is the best for your wheels!
I'm a pensioner and Evo has been my best Go To place ever! Suits the budget, helpful staff and keeps me and my bike running longer and totally independent. Thanks for your work on it, Sam.
Fox shorts failed after 4 rides
Fox shorts failed after 4 rides. The dome does not hold shut. A bit like my fox gloves, where the velcro has delaminated from the material, poorly constructed shorts.
Purchased a bike rack
Purchased a bike rack. The free delivery was prompt and I am very happy with the Ezigrip rack
Service from Darren at Rototuna…
When I first asked Darren at Rototuna about a cycle helmet I was told to come back later when they had more stock, something to do with financial year?? When I came back about two weeks later Darren said he had an email to send & walked off leaving me, who has no idea on what helmet to buy to select my own. The selection in store was poor & half of the helmets where out of my reach and the only one I found that fitted nicely was on display with a broken visor. I pointed out the broken visor to Darren but he wasn't interested, I suggested a discount (Evo had similar currently on sale) as I was going to have to repair the visor and it was a display model, but no, full retail price had to be payed for a broken display helmet. I then had trouble trying to repair the visor & returned to Frankton store hoping for a better experience. They were friendly & promised a replacement in two days but have not got back to me and have not answered my phone calls or messages left. Very disappointed as in the past you guys were great to deal with. Please return my phone calls you owe me a NEW Helmet!
Great to work with
Quick response from the team and easy links for payment. Painless and efficient. Also love the Steady racks
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