Over Matariki weekend I had a fabulous experience with Thomas in the Rotorua branch when trying to purchase some MTB knee pads. He was patient and courteous as I tried the various brands on and in... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was so easy to purchase the right product at EVO online even when I made a mistake and purchased the incorrect product I made contact and it was sorted for me. Staff member was fantastic helping me o... Ver mais
I called the store not really knowing exactly what I needed. John listened, and gave me some advice even helped source alternative parts. Because of MY misinterpretation of the parts, there was some... Ver mais
Visited the Whanganui store and had the most fantastic service from the young men working there. They really know their bikes and are genuinely passionate about cycling and are really nice young blo... Ver mais
Informações sobre a empresa
Escrito pela empresa
When it comes to anything bike, Evo are the experts that live and breath cycling. Not only do we stock a huge range of bikes at some of the best pricing around, but our crew can help with expert advice to make sure you get the right bike for your style of riding and ability. Our range includes bikes from some of the worlds largest brands including Trek, Giant, Liv, Polygon and over 250 more quality bike brands. Whether you are an avid mountain biker, urban commuter, road cyclist or completely new to cycling, we'll have a bike to suit your needs. And, when your bike needs maintenance, we're here to help with qualified mechanics and a full service center in all Evo showrooms nationwide.
Informações de contacto
Nova Zelândia
- 0800 424 537
- support@evocycles.co.nz
- evocycles.co.nz
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 7% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Awesome service
Awesome service, the team are really helpful and know their stuff!
Have been shopping with Evo for 15…
Have been shopping with Evo for 15 years since the Cambridge shop opened.
Always great service, always great advice.
Purchased a scooter for the grandson
Purchased a scooter for my grandson. Best pricing for the model I wanted plus free shipping and prompt delivery. Great service.
Evo Cycles were the only people in town…
Evo Cycles were the only people in town who had Fox Defend DH pants. In addition, they were half price and in the exact size and colour I wanted. They arrived within a very few days. Faultless performance when other suppliers had messed me about. Very easy to use website, as well. Cheers😀 Chris Till
Great customer service in Botany and…
Great customer service in Botany and Penrose! I needed a new pair of biking shoes. These were not available in Botany but the staff member was so helpful! He called Penrose and the shoes were there in my size. Another great experience, staff member helped me and also offered to change over the cleats to the new pair of shoes! Very friendly staff in both stores and so helpful! So nice to be welcomed with a smile and the Shimano Women’s XC302 SPD shoes are of great quality and nice to use in my Les Mills spinning class
Refused Refund
I purchased a balance bike at 9 am on Monday 8 December For $199 Return ed it 6 hrs later.
At purchase no explanation was provided regarding returning bike.
I was refused a refund. Replacement goods couldn’t be provided for at least 3 days
I contacted Service center with similar response
I found this grossly unfair and unethical.
I would not recommend doing business with this company again.
Customer satisfaction was a D - for me
BE WARNED
No replies to queries
I emailed asking about getting my bike looked at and whether it would be worth it. No reply. I went to the local store and they took my details but I haven't had a call back. I don't have any way to get my bike to the store to be checked and I'm disappointed that I've heard nothing back. I'm honestly ready to just dump the damn thing for all the use I get out of it.
Always friendly prompt attention.
Great customer service friendly and…
Great customer service friendly and very helpful to discuss options.
John in customer service was very…
John in customer service was very helpful and made it happen fast.
The invisible customer
In recent weeks I have been in your store twice. Total time would amount to approx 25 minutes. The first time I was looking to purchase 2 x EMTB. Despite hovering around and looking intently at two particular models, no one either approached me or even acknowledged our presence in store. Sadly I left and spent my money at another retailer.
I went back today looking for bike accessories.Spending time obviously looking for something, At this point I saw no other customers in store. Team were working on stock and no-one bothered to even say HI.
Again I walked out.
If you wish to retain any credibility in the retail sector in these tight time it would be appropriate to acknowledge your customers, potential or otherwise.
Evo Penrose great Staff Review
Wonderful efficient and very knowledgeable staff. Very friendly and always helpful. Always a great experience
Bought the Urban Renegrade Scooter from…
Bought the Urban Renegrade Scooter from Evo Cycles St Lukes. Really appreciated that they assembled it for me. My nine year old grand daughter loves it.
Helpful in store staff at Lower Hutt
Helpful in store staff at Lower Hutt, great web search keyword algorithms, fast supply from warehouse when not available in store
Good range great prices excellent staff
Good online range, great prices and friendly helpful staff in store
Great selection, good advice
Price, ease of ordering, assistance when I phoned to get recommendations and details of available products
I had the best service from Richard at…
I had the best service from Richard at the Mount Maunganui store. Anytime I go into the store he is there with a smile and any question is not a problem. Always there to help out with his knowledge
EVO Cycles have served us well over a…
EVO Cycles have served us well over a few years now, great specials on sale days and helpful in helping us select and buy several mountain bikes and accessories since 2023. And good with advice and service on bikes and gear.
Staff is very informative
Staff is very informative, gave us useful advices when we're choosing a bike for kid.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








