Staff in store were super friendly and helpful. Living out of the area we made the purchase online. This was an efficient and quick service and despite having placed the order on a Saturday, the item... Ver mais
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Leia as opiniões dos outros
The staff at Exclusive Lighting were so helpful with us in choosing our table lamp. The quality is lovely & we are delighted with this lamp which is the second lamp purchase we have made in 2 days wit... Ver mais
They have a great range of lighting at competitive prices. I ordered two table lamps and two shades. Joanne from Exclusive rang to suggest that the shades I ordered would be too small for the bases, a... Ver mais
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Informações de contacto
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Reino Unido
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely top quality lamps
Lovely top quality lamps. I am very happy with my purchase

Resposta da Exclusive Lighting Ltd
Customer assembly
The goods arrived in 2 cardboard boxes, and it was only on opening the first one that I realised that I had to assemble the lights myself. One look at the complicated instructions made me feel frustrated and annoyed. I spent close to £1,000 for 3 lighting fixtures that I am now supposed to assemble myself.
This requirement was not mentioned in-store and, frankly, at 82 years old, I cannot face doing this.
I won't shop at Exclusive Lighting again.

Resposta da Exclusive Lighting Ltd
Perfect service and…brillant staff
Perfect service and advice,exceptionally helpfull with super fast delivery

Resposta da Exclusive Lighting Ltd
Amazing lights as always .
Amazing lights as always .
Normally go to store to order but did it on line this time quick and easy ,very quick delivery.

Resposta da Exclusive Lighting Ltd
Great shop with loads of products to…
Great shop with loads of products to choose from.

Resposta da Exclusive Lighting Ltd
Excellent service
I ordered a light on Wednesday, and contacted the shop to see if they could expedite delivery for me so I would have the light in time for electrician's visit. They were really lovely in helping and my light is here just 48 hours after ordering! Wonderful service. The light is perfect too, and was good value. I'll definitely be using Exclusive Lighting again in future.

Resposta da Exclusive Lighting Ltd
Great customer service prompt delivery…
Great customer service prompt delivery lovely lights thank you .

Resposta da Exclusive Lighting Ltd
Excellent communication
Called me not long after ordering online to let me know about timescales as not all items were in stock. Delivered what they could quickly. Offered alternatives for out of stock items and then regularly kept me up to date via email about delivery. Don’t mind waiting for good products when you’re kept up to date so well. Thanks!

Resposta da Exclusive Lighting Ltd
Staff were very helpful
Staff were very helpful and sorted our queries easily. They were on hand to answer questions but also left us to discuss and decide on the choices we eventually made. A great selection of lights especially if you want something a little different. There are lights here for every room.

Resposta da Exclusive Lighting Ltd
Good Shopping Experience
Quick delivery, slight imperfection on lamp, a small piece of the fretwork was bent but not bad enough to warrant returning it. I fell in love with this lamp on the Next website but they no longer stock it. A bit more expensive at Exclusive Lighting but it was what I wanted as it matched my ceiling shade.
Very pleased with both service and our…
Very pleased with both service and our new lamp.
We would definitely use them again and can recommend to anyone looking for a lighting product.

Resposta da Exclusive Lighting Ltd
Speedy delivery and follow up email and…
Speedy delivery and follow up email and phone call to check that I’d received my item. Very impressed

Resposta da Exclusive Lighting Ltd
We are very pleased with the product…
We are very pleased with the product but the sales person misled me.

Resposta da Exclusive Lighting Ltd
Minor assembly problem with lamp sorted…
Minor assembly problem with lamp sorted out efficiently by very helpful salesperson.

Resposta da Exclusive Lighting Ltd
Great service
I wanted a 'mother and child' standard lamp for our living room which used LEDs for both the uplighter and the spotlight - both because they are energy efficient and having found linear halogen bulbs repeatedly failing within a short time. Reviews of the first one I could find with two LEDs suggested that the uplighter cast a fairly dim light, whereas Exclusive Lighting's one sounded, and is, much brighter and nearer to what we are used to. Reassured by the 5-year guarantee, I ordered it and was amazed by how quickly I received it and how very well and thoughtfully the protective packaging had been designed. It was easily assembled and looks good.

Resposta da Exclusive Lighting Ltd
Nice friendly staff with a good…
Nice friendly staff with a good selection in store

Resposta da Exclusive Lighting Ltd
Lights purchased from Leeds store
Pleased with the service received by the team and their were very helpful

Resposta da Exclusive Lighting Ltd
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