Fantastic customer service (spoke and deal with Megan). Quick and excellent job from the electrician-engineer. Since call till the job done took just 3 days. Fully recommend.
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Excellent ,came on time and was as thorough as possible, report showed some C3 results I have asked for quote to see how much to sort them out maybe sooner rather than later ,thank you
A empresa respondeu
Absolutely brilliant service. I'd been meaning to get this done for the last 5 years but couldn't find anyone to do it as the property was in the middle of the Yorkshire Dales and travelling for mos... Ver mais
A empresa respondeu
Had an EICR done on my property and response time to completing the test was fantastic very quick The electrical engineer who did the test was professional and polite did not leave any mess and was... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Providing you with over 15 years experience in the industry covering all aspects of electrical services; ranging from domestic, commercial and industrial. We are fully qualified and fully insured, so you are sure to be in safe hands! We pride ourselves on giving the highest quality of service for our clients and will continue to keep a professional working relationship throughout. Leave it to the EXPERTS!
Informações de contacto
Reino Unido
- expertelectricservices.co.uk
4,7
Excelente
101 opiniões
Sem histórico recente de solicitação de opiniões
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This company saved me as I needed to…
This company saved me as I needed to sell my property and I was so pleased for the service I was provided so I would highly recommend for future.
21 de dezembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Barrie,
Thank you for your review. We are so happy we could be of assistance and you are happy with the service received.
Many Thanks EES Team
I would highly recommend this company
I would highly recommend this company. They have taken over the organisation with my tenants and eased the stress of this current time. Thank you I would definitely use again.
8 de dezembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Thank you for your review Ian, we are happy to hear that you were impressed with our service and would use us again. Happy New Year!
Fantastic efficiency
Fantastic efficiency, quick response from CS Jade
14 de dezembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Jason,
Thank you very much for your 5* review, we hope to work with you again in the future.
Kind regards
EES Team
Very quick turnaround and great at…
Very quick turnaround and great at coordinating an EICR inspection for the property with the estate agents, as I did not own the property as this point.
12 de novembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Dyfrig,
Thank you for your feedback! We are happy to have assisted you with a straight forward service. Good luck with your new property!
Kind Regards
EES Team
absolutely fabulous came and done the…
absolutely fabulous came and done the job very professional highly recommend.
many thanks
mr d heeley
23 de novembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Thank you for your 5* review Mr Heeley. Our pleasure to do business with you.
Kind Regards
EES Team
Experts in customer service as well as electrics!
Expert electric services communication with me from enquiry to appointment results was excellent. I was able to get an appointment for my EICR within a few days and they even expedited my report to ensure it was with me before the weekend. The engineer who attended was extremely friendly and professional and talked me through the steps he was taking and what to expect next. Costs were reasonable in comparison to some other providers I had looked at. Thank you
5 de outubro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Megan,
Thank you very much for leaving us your fantastic review, it means a great deal we are exceeding our standard of services to ensure a smooth process for our clients. We hope to work with you again in the future.
Kind regards
EES Team.
Excellent quality of service
Excellent quality of service, communication and price. So good that we will now be using them for all our properties. Highly recommended.
25 de julho de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Bob,
Thank you very much for your kind review, also giving us a call for your other property and the excellent feedback of our engineer. We are happy to provide a smooth service for you.
Kind regards
EES Team
Testing of electrical fixed…
Testing of electrical fixed installation. Service provided was very professional, promptly carried out and at a reasonable cost. Technician was very professional and thorough.
14 de setembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Derek,
We are thrilled to have exceeded expectations of service and hope to work with you in the future.
Kind regards
EES Team
Affordable Professional Service
Professional service at an affordable price.
Obtained an EICR for my rental property. Clear communication with my tenant throughout the process and a thorough electrical report provided at the end.
Would recommend to others.
22 de setembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Good afternoon,
Thank you for kindly leaving us a review, we appreciate your feedback.
Kind regards
EES Team
Great next day service
Great next day service, including one minor repair and EICR certificate available the following day. Communication was excellent.
30 de setembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Glenn, Thank you for taking the time in leaving your review we are glad you have received a great service from us.
Kind regards
EES Team
Very smooth and painless!! Will use again!
Expert Electric Services Ltd made the process of getting an EICR on our property extremely smooth and painless. They organised things very quickly for us and the only interaction we had was a super quick phone call to book the appointment. We didn't have to wait very long at all for the work to be done and for the EICR certificate to come through. I even rang them to ask for help explaining the results of the EICR to me, and they were happy to explain them right away without me having to wait.
Would highly recommend and will be using them again in the future!!
6 de setembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Jack,
We are very pleased you are happy with our prompt and efficient services and appreciate you taking the time leaving us a review. EES Team.
Great experience! Highly recommend!
Great experience. Very short notice for booking (booked next day). Very professional and helpful booking team. Great service. I was not present for the EICR report as it was for a house I am purchasing but the engineer contacted me before hand and was great to deal with. Would highly recommend.
7 de setembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Amy,
We are happy to have booked you in so quick and provide you with high quality service. We appreciate you taking the time to leave us your review, thank you.
Great service
Great service, on time, polite recommended some remedial work, all carried out and report issued in timely manner
5 de setembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Jaqueline,
Thank you for your kind review, much appreciated.
What a great company to deal with very…
What a great company to deal with very professional and I was booked in on short notice. The level of service was 10/10 and I would use EES for my other properties in the future.
Thanks again
5 de setembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Richard,
Thanks for taking the time to leave your review for us, we are glad to have met your requirements and hope to work with you in the future!
Excellent service
Excellent service, very friendly and put customer first.
2 de setembro de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Thank you very much for your review.
EICR - good job, good price
Needed an EICR for insurance purposes. EES were able to attend within a few days and their electrician did a thorough job. The certificate followed in good time and the price was competitive.
4 de agosto de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Thank you very much for leaving your review, it is highly appreciated!
Very professional team
Very professional team. The best experience I’ve ever had. Will definitely choose EES next time as well.
31 de agosto de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Melita,
We are very pleased to hear you have had a great experience, thank you for leaving your review!
Excellent customer service
Excellent customer service, found a slot that worked for me (the customer) and couldn’t have been more helpful doing so. The engineer who attended my property was courteous, explanatory and thoroughly professional.
30 de agosto de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Good afternoon Jamie,
Thank you very much for taking the time to leave us a review, we will be sure to pass your words over to our engineer and office staff.
Too long in insuring commercial…
Too long in issuing commercial certificate ( one week). Do not discuss what found while at the premises. Price quote is a bit ambiguous, they said visit cost £65 but at the end it ended up to £250 for small cafe, so not fixed ( including the deposit). I am regretting for not going with others who issue certificate faster, discuss finding and really have fixed costs. P.s also they were over an hour late for an visit, although they did call and warn.
23 de agosto de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Good afternoon Nadia,
We have been unsuccessful in contacting you in regards to your review despite several attempts.
As discussed in some of our email communications, we have looked into the points raised in your review and can confirm they are in fact false. Please be advised the price of £65 was never mentioned, we stated from our first point of contact that our commercial price structure was £68 attendance fee plus £14 per live circuit tested, you responded back with a previous EICR report to which we quoted you based on that report. It was also explained in that same email that if there were more circuits to be tested which were not in the report, it would be £14 per live circuit more expensive. We can confirm that you did in fact have 9 live circuits which totals the amount of £194.
There was a C1 fault found and by law is required to be rectified at the time of test which you were charged £49.50 for.
The total cost was £243.50 and you had already paid a deposit of £50 which was deducted from your final invoice as also discussed leaving the remaining amount of £193.50 which was paid with no query from yourself.
I would also like to state that your test was carried out on 23rd August and your invoice was issued on 24th August which also explains in the same email that you report will be issued electronically within 3 working days of payment. Payment was made on 24th August with no queries which gave us until Tuesday to issue the report as Monday was a bank holiday. Your report was issued on Tuesday 30th August which is still within the 3 working day timescale as Saturdays, Sundays and Bank Holidays do not class as working days.
It was also explained in your booking confirmation email before the test goes ahead that the engineer is unable to discuss the outcome of the test with yourself to prevent any miscommunication and any faults are clearly stated in your report.
We have sincerely apologised for the engineer being late to the property as discussed in our recent communication with yourself, sometimes these things happen that are out of our control. We kept you as updated as we could.
Therefore, some of the points raised in the above review are untrue and very unfair which can be very damaging to business reputations. Please may we ask that you contact us back in regards to this.
Kind regards
UPDATE:
We have made numerous attempts to speak to this client in regards to the above false claims but have been unsuccessful.
As a business we pride ourselves with honesty and duty of care for all our clients, our numerous 5* reviews prove this.
Regards
EES Team
Glad I booked with Expert Electric I…
Glad I booked with Expert Electric I needed to get a EICR with a quick turnaround due to selling my property. I was called and given a fixed price and very pleased with the overall experience. The engineer was on time and I received my certificate after a few days. Would use again definitely
19 de agosto de 2022
Opinião espontânea
Resposta da Expert Electric Services Ltd
Hi Stacey,
Thank you very much for your kind review.
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