The team that came to my work site were great. Very helpful with doing my eye exam and very knowledgeable. They were able to walk me through the process with ease and answered all my questions. Would... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The user interface needs help, it was difficult to compare safety glasses the filters wouldn't stay in place, however the filters for the safety shoes worked as expected. Recommend adding a compare fe... Ver mais
Convenience of them coming to us, fitting and answering any questions we may have about the process. the Kiosk has been a big problem for many here at this site.
A empresa respondeu
Excellent service exceeded expectations. Customers service personnel were very friendly and helpful. Received the glasses on yesterday Sept. 14,2026 really like the frames and the prescription lense... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Eyelation Technologies Inc.
Escrito pela empresa
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Informações de contacto
8525 W. 183rd Street, 60487, Tinley Park, Estados Unidos da América
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
4,1
Bom
10 mil opiniões
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Everything was SOOO GREAT!!
8 de setembro de 2026
User interface needs help
The user interface needs help, it was difficult to compare safety glasses the filters wouldn't stay in place, however the filters for the safety shoes worked as expected. Recommend adding a compare feature to see safety glasses side by side.
8 de setembro de 2026
The process was incredibly easy
The process was incredibly easy. I just needed the prescription from my eye doctor.
25 de agosto de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
hit prescription on the glasses did not…
hit prescription on the glasses did not have to return them.
8 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Daniel,
We're so pleased to hear that your glasses were perfect and that you didn't need to return them. Thank you for sharing your positive experience!
-Team Eyelation
Delivery was fantastic the service was…
Delivery was fantastic the service was good and price was great thank you 😊
10 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Theodore,
We're so happy to hear that your delivery was fantastic, the service was good, and the price was great. Thank you for your positive feedback!
-Team Eyelation
Website issues and transitioning to lack of fittings
There is no service or fitting, so we just get the pair of glasses and bend them to fit. Also, our website is blocked and has glitchy issues when ordering.
8 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Ed,
We understand your frustration with the fit of your glasses and the difficulties you experienced with our website. We apologize for any inconvenience this has caused. We are actively working to improve our online experience and product fitting process.
-Team Eyelation
good contact
10 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Ronnie,
Earning your 5-star review means the world to us. We’re so glad we could make the process simple and straightforward for you!
-Team Eyelation
IT WAS FAST AND EASY I ALREADY HAD MY…
IT WAS FAST AND EASY I ALREADY HAD MY PRECRPTION FROM MY EYE DR
4 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Valerie,
We're so glad to hear that your experience was both fast and easy, especially since you already had your prescription. Thank you for your positive feedback!
-Team Eyelation
Resposta da Eyelation Technologies Inc.
Hello Chandra,
We're thrilled you had such a seamless experience with us! Thank you for the support, and we look forward to serving you again soon.
-Team Eyelation
Resposta da Eyelation Technologies Inc.
Hello Geisha,
We're so happy to hear that you are pleased with your safety glasses and that they arrived quickly. Thank you for your positive feedback!
-Team Eyelation
Resposta da Eyelation Technologies Inc.
Hello Victor,
We're happy to hear that you've had a good experience getting your work glasses from us so far. Thank you for your positive feedback!
-Team Eyelation
My glasses are perfect
My glasses are perfect. I love the design and I can see a lot better.
10 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Wenda,
We're so happy to hear that your glasses are perfect and that you love the design. It's wonderful to know you can see a lot better! Thank you for your positive feedback.
-Team Eyelation
Whoever was at my work helping us was…
Whoever was at my work helping us was fast and efficient. My order process was a pleasure.
15 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Chris,
We're delighted to hear that our team member was fast and efficient during their visit to your workplace. We're so pleased that your ordering process was a pleasure!
-Team Eyelation
Kelly did a wonderful job getting me…
Kelly did a wonderful job getting me into a new pair of safety glasses! They fit great and I can see good out of them.
10 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Tricia,
Thank you for your kind review. We're so glad to hear that our team member did a wonderful job helping you find a new pair of safety glasses! It's great that they fit well and you can see clearly.
-Team Eyelation
Quick delivery time can see very well…
Quick delivery time can see very well out of them very happy with this process thank you
15 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Terry,
We're so pleased to hear that your delivery was quick and that you can see very well! We're happy you had a positive experience. Thank you for your feedback.
-Team Eyelation
Resposta da Eyelation Technologies Inc.
Hello Rick,
We're thrilled you had such a seamless experience with us! Thank you for the support, and we look forward to serving you again soon.
-Team Eyelation
it was easy to re order and get my…
it was easy to re order and get my correct glasses
8 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Thomas,
We're so happy to hear that reordering was easy and that you received the correct glasses. Thank you for sharing your positive experience with us!
-Team Eyelation
Was easy to pick what you need..Look…
Was easy to pick what you need..Look great.
18 de setembro de 2026
Resposta da Eyelation Technologies Inc.
Hello Leon,
We're so pleased to hear that you found it easy to select what you needed and that you're happy with how things look. Thank you for sharing your positive experience!
-Team Eyelation
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